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“Good value for money”
3 of 5 bubbles Review of Strand Tower Hotel

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Strand Tower Hotel
Ranked #50 of 106 Hotels in Cape Town Central
Certificate of Excellence
Luanda, Angola
2 reviews
“Good value for money”
3 of 5 bubbles Reviewed 24 February 2014

Good hotel, well located. Is near for everywhere. Staff are friendly and you can find always a taxi in front of the hotel. Near from famous Long Street the enjoyment is granted. At Strand sreet you can easily find restaurants, shop, etc.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TF-755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear "TF-755"

Thank you for your review of your stay at the Strand Tower Hotel.

The Strand Tower Hotel is ideally located in the Heart of the beautiful city of Cape town. If you truly want to experience the city, the Strand Tower Hotel is the place to be.

I trust you also enjoyed the complimentary internet we provide to all our guests as well as our restaurant the will offer a wide range of dishes to tantalize your taste buds

We do look forward in welcoming you back to the Strand Tower Hotel upon your next visit to Cape Town.

Kind Regards

Theo De Zeeuw
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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640 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hungerford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 February 2014

We felt that the view from the room was incorrectly advertised. We had a view of a dilapidated building and flat roofs of other ugly buildings rather than panoramic views of Table mountain (and other sites) as advertised. We also had to request a remote control which took three attempts to sort out. Watch out for the free Wi-Fi as you only get 100MB free per day and then it's very expensive thereafter. For a 4 star you would expect at least the Wi-Fi to be fully free. One morning we left at around 9am and returned at 3pm to find that our towels were removed and the room had still not been cleaned. All in all it's just an average hotel and not 4 stars so we felt that we grossly overpaid.

Room Tip: Make sure you ask for a room with a view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gerry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear "Gerry N"

Thank you for taking the time to write a review of your stay with us. I is unfortunate that you found the room not as expected. It is very important when making a booking, to take note of the different room types that we have to offer.

I am pleased that you found the Hotel's cleanliness, service and location to your liking.

Please do contact us directly (reservations@leisurehotels.co.za) for your next visit to Cape Town in order to ensure that you receive the right room allocation.

Kind Regards

Theo De Zeeuw
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Germany
1 review
4 of 5 bubbles Reviewed 23 February 2014

After returning from round tour SA and after visiting a lot of other hotels we spend last 6 nights in Strand Tower. Location is very central with short ways to table mountain and Victoria and Alfred Waterfront. Parking available for small money. Staff very friendly and helpful, size of room (corner) on 6th floor (from 13) sufficient, well organized and clean. Quality of beds was excellent. Breakfast buffet very good with cook for eggs and pancakes freshly done.
All in all a pleasant stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inge S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear "Inge S"

Thank you for taking the time to write a review of the Strand Tower hotel.

I am pleased to hear that the Strand Tower Hotel perfectly rounded off your tour to South Africa.

We do take great pride in our guests satisfaction and it thus pleases me to know that you found the service, food and your room to your liking. I have passed on your praises to all the team members for their information as well as their motivation

We would like to extend our warm hospitality again, so please do visit the Strand Tower Hotel during your next visit to Cape Town.

Kind Regards

Theo De Zeeuw
General Manager
Strand Tower Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trowbridge, United Kingdom
Level Contributor
480 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

Good location in the centre of Capetown, and easy access to both freeways. Very friendly and helpful check in staff.Rooms are a bit tired, and lacking in basic things like bath plugs. Fixed shower head as well which is a personal irritation for me. Nice big desk for business use in the room which suited me fine. Underground car park which was free for my stay. Nice bar area with well priced and good choice of options. Dinner buffet pretty average compared to the excellent food you can seek out in Capetown for basically the same price. Nice outside seating area for sunbathing (in the afternoon) or for having your breaksfast in. Good breakfast selection with a pianist if you like that sort of thing. Outdoor pool is small but perfectly adequate for a dip to cool off, with sun in the afternoon, and a few sunloungers available (but get there before the Germans as usual). Some rooms have a view of table mountain. There were lots of Chinese tourist in the hotel on my second night, but i dont know if this is normal. Door staff were excellent in assisiting me when i had an issue with a crazed person on the streeet outside the hotel.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdamBilgy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear " AdamBilgy"

Thank you for taking the time to write a review of your stay at the Strand Tower Hotel.

I have passed on your praises to all the team members for their information as well as their motivation.

I am pleased that you found the Strand Tower Hotel suitable for your business needs.

I trust that you will give us the opportunity to welcome you back the The Strand Tower Hotel during your next visit to Cape Town.

Kind Regards


Theo De Zeeuw
General Manager
Strand Tower Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Den Bosch, The Netherlands
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

Stayed at the Strand Tower for a single night at the end of a road trip.

The hotel location is excellent. Smack bam in the middle of Cape Town, on Strand street, 3 minutes from the N2 exit. There is indoor parking available for a small fee (65 rands per night, which is very reasonable). The door and reception staff are great, professional and friendly.

The rooms are standard but good, precisely what you would expect from a 4* city hotel. Beds are comfortable, there is a good desk that includes an international socket and even USB charging connector (which didn't work in my room, but the idea is nice).

All the basic details are covered: good curtains which get the room fully dark, a safe, desk and chair, lazy chair, airco / heater / ventilation, comfy king-size bed, good hotel bar, nice breakfast, 24 hour reception, etc.

The pool is on the second floor, on an outside deck next to the bar/restaurant area. Very nice, albeit a bit shallow.

So far, so good. But there are a few negatives. The minibar isn't stocked. Sure, you can call the front desk and ask for it to be stocked, but if you're craving for that bottle of water or chocolate during the night you probably won't do that. I can understand the reason though and it seems to become more and more common.

Also, the bathroom is a bit outdated, especially in the shower area.

Most importantly, the walls are thin so noise in the hallway can be an issue. I woke up a few times during the night due to very load and drunken guests in the hallway - they had a rugby team as guests who unfortunately didn't think about the other guests in the hotel when they came back from their night out.

The one major issue had to do with cleanliness. When pulling the sheets back to go to sleep there was a large stain visible. Further inspection showed it to be blood stains on the flannel/molton cover below the sheets. On informing the front desk they immediately sent someone up to change the sheets. Of course, this should have never happened at all. I was tired, sick and wanted just one thing: fall down on the bed and sleep. Instead, I had to get dressed again and wait for hotel staff to change the sheets. When I finally got to sleep, the loud rugby players woke me up a few times between 2 and 3.30am. All in all, not a good nights' sleep!

I tried a massage at their spa the next morning. That wasn't really good. I guess the massage therapist didn't really like her job. It's just not the pampering you'd expect. Yes, it's a massage, but that's all you can say about it.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear "Roel B"

Thank you for taking the time to write such a comprehensive review of your stay at the Strand Tower Hotel.

I am pleased that you enjoyed your stay. I have passed on your praises to all the team members for their information as well as their motivation.

I do apologize for isolated incident regarding the stains on the linen. I can assure you that i have address the matter accordingly.

WE would very much like to welcome you back to the Strand Tower Hotel for your next visit to Cape Town.

Kind Regards

Theo De Zeeuw
General Manager
Strand Tower Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buchloe, Germany
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 February 2014

The staff is predominantly friendly and helpful, particularly the employees are to be emphasised here in the restaurant and the Parking and welcome attendants. All together everything was clean and well-arranged. The breakfast buffet and the buffet in the evening offers a big choice in different things and also special wishes were fulfilled with pleasure.

Room Tip: the higher the more quietly, every side offers a special view
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear "Nancy S"

Thank your for taking the time in order to provide us feedback of your stay at the Strand Tower Hotel.

I am delighted to see that you enjoyed your stay so much. I have sent your review to all team members for their motivation.

Thank you for your comments regarding our buffets. It gives me joy to know that you enjoyed our food and service.

Kind Regards

Theo De Zeeuw
General Manager
Strand Tower Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pietermaritzburg, South Africa
Level Contributor
5 reviews
5 hotel reviews
2 of 5 bubbles Reviewed 13 February 2014

Reception - very unwelcoming. - Catherine & Danian need to go for customer service training as they are rude and at times condescending. They don't greet their guests. They need to take a page out of Willem's (exec lounge) book.

Parking attendants at the hotel are very friendly and helpful(newton / xolile) are great guys. Parking area is ridiculously tight and small.
Best you get super waiver cover on your hired car because you will bump your car into a column or wall.

Rooms are tiny. Jump over the bed and your in the rather tiny cupboard for one.
Lifts is extremely noisy and kept us up all night. trying to get from your room to reception in the mornings literally take 10 minutes due to the volume of stops.

Breakfast is a joke. For a four star establishment charging R125 for breakfast. You could do better at wimpy. Dinner also not worth the R195 price tag. This poor quality canteen spread is pathetic.

Cleanliness - carpets through out the building were always dirty, including in the lifts.

No attention to detail / No consistency - Our names we put in our rooms / at breakfast / on our televisions as Gavin and Mr Gavin. Who checks these things ??

Room Tip: If you stay in room 1611, you can see the "four stars" outside your window on a clear nigh...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanman1541
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerSTH, General Manager at Strand Tower Hotel, responded to this review, 27 March 2014
Dear "Sanman1541"

Thank you for your review. We have investigate all your concerns and addressed the relevant ones.

We would like to welcome you back in order to experience the true nature of our Hotel.

Kind Regards

Theo De Zeeuw
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Strand Tower Hotel

Property: Strand Tower Hotel
Address: Corner of Strand and Loop Streets, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#43 Business Hotel in Cape Town Central
#45 Luxury Hotel in Cape Town Central
#56 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — Strand Tower Hotel 4*
Number of rooms: 242
Official Description (provided by the hotel):
The Strand Tower Hotel is located in the hub of Cape Town’s CBD on the corner of bustling Strand and Loop Streets. It offers 4 Star accommodation, making it the ideal place to stay for business, conference and leisure travellers.Free internet of 100MB daily is available to all our guests. Secure on site parking.Cape Town’s business centre is within easy walking distance from the Strand Tower Hotel. The city’s many major tourist attractions, such as Table Mountain, Robben Island and the V&A Waterfront, are also within easy access from the hotel. Other notable landmarks nearby include the Cape Town International Convention Centre. With three World Heritage Sites, Cape Town has a wide range of attractions that include a diverse mix of cultural, historical and historical sites, as well as a host of outdoor and leisure activities. From entertainment, nature and environment to world-class wining and dining – the Mother City offers something for everyone.Boasting a gym, sauna, bar, restaurant and satellite television, the Strand Tower Hotel is almost entirely self contained. So much so, that our guests don’t even need to go outside.The hotel has plenty of facilities to keep you entertained and relaxed. The pool deck, which is located on the second floor of the hotel, provides guests with a lush, tranquil oasis in the heart of the city. The gym area, sauna and steam room allow guests to destress after a long day while having fabulous views of Table Mountain. ... more   less 
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Also Known As:
Strand Tower Hotel Cape Town, South Africa

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