We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Truly outstanding”
Review of Taj Cape Town

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Taj Cape Town
Ranked #15 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 20 October 2013

Great location, beautiful room, excellent breakfast every day. This was a memorable stay made all the better by Faith's welcoming smile. The spa treatments were world class and the staff made us feel really at home. There was a mix up with the booking but the manager put it right in a professional and friendly manner. I really recommend this lovely hotel and cannot wait to return to Cape Town!

Room Tip: The heritage rooms are lovely and we overlooked the cathedral and awoke to the sun on table Mountain...
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GlasgowBilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Valued Guest
Thank you so much for sharing your experience. We will most certainly convey your appreciation to the entire team. We will certainly be nominating Faith for our Stars programme - thank you. We look forward to welcoming you back to Taj Cape Town, in the near future
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,863)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,156 - 1,162 of 1,863 reviews

Reviewed 20 October 2013

We staid at the Taj for five nights as our entry point for our travels to Southern Africa. It was a great beginning to our trip. The location in downtown Cape Town was convenient to many areas and restaurants. The staff were wonderful especially Faith from Mint and Tsitsi at the Registration Desk. After our first day, they would greet us by name and made us feel special. The experience overall was outstanding and would recommend the Taj to everyone visiting Cape Town!!

Room Tip: Try to ask for a room facing Table Top Mountain
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank nevnab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Valued Guest
Thank you so much for sharing your experience. We will most certainly convey your appreciation to the entire team. We will also be nominating Faith and Tsitsi for our Stars programme - thank you We look forward to welcoming you back to Taj Cape Town, in the near future
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2013

Spent a lovely weekend in super luxury. The room was very spacious, clean and overlooked the city centre. linen was clean and of the highest quality. The welcome and the attitude of the staff showed confidence. The food offering is of a high standard. Definatly recommend staying at the Taj.

Room Tip: Higher rooms have better views
See more room tips
  • Stayed: November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Valued Guest
Thank you so much for sharing your experience. We will most certainly convey your appreciation to the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2013

Excellet service, great location. The room was spacious with comfortable bed. We stayed for 8 days, no complain. Must try the Chefs Tasting menu paired with SF wine at the Bombay Brassiere, good food, good service, excellent value! Definitely recommend.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rmwso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Valued Guest
Thank you so much for sharing your experience. We will most certainly convey your appreciation to the entire team and especially our team in Bombay Brasserie. We look forward to welcoming you back to Taj Cape Town, in the near future
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2013

As a family of four (two daughters aged 14 & 12), we had a perfect stay at Taj Cape Town. Compared to other 5-star hotels this was the best experience ever! The hotel is located in the heart of Cape Town, literally around the corner from all you must experience when visiting. The rooms are very luxurious with bathrooms equipped with everything you could need. The beds were large and very comfortable. Great facilities such as the heated pool and gym area (the Spa is a must - do!). Great housekeeping service several times a day. Take your time at breakfast, there is simply too much of everything there. What impressed us the most was the friendliness, courtesy & attentiveness of the entire staff!! They seemed sincerely interested in us, taking care to learn our names on arrival and eager to share their knowledge of their fascinating town. If one should make any negative comments, in our case it would be the somewhat unstable wireless internet access and the view from our rooms. Or rather, lack of it. We had requested two rooms next to one another and booked rooms with street view. We got two rooms next to one another with view to a not-so-very interesting backyard. But they were situated in a quiet nook of the hotel and served our purpose.
All in all we highly recommend this hotel to others planning to stay in Cape Town! And for ourselves: We will be back!!

Room Tip: If you want room with a good view, make sure to book just that.
See more room tips
  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ida E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Valued Guest
Thank you so much for sharing your experience. We will most certainly convey your appreciation to the entire team. We look forward to welcoming you back to Taj Cape Town, in the near future
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

Stayed in Taj for a week during our trip to capetown. We have stayed in Taj previously at couple of locations. We loved the hospitality and hence decided to stay in taj at capetown. The hotel is at a great location, close to shops and joints to eat. The room we took was deluxe mountain facing. The view was amazing! The entire table mountain is visible and it had a great view. We loved our room. We were at 15th floor. Although I would say the hotel didnt offer the hospitality we were looking forward to. It was a mix of great service to poor service. The valet service, breakfast, in room dining and spa was very good. The turn down and housekeeping wasn't good. It was a stay with mixed feeling about the stay.The staff apart from valet and the breakfast restaurant aren't welcoming. They don't even smile.
But we loved the view and the location so we will definately come back. Hopefully next time we will visit we will see more warm welcome and better hospitality during the stay.

Stayed: September 2013, travelled as a couple
Thank Shilpa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Shilpa
Thank you so much for sharing your experience with us. We are truly sorry that we have failed to deliver on the Taj standards especially with our housekeeping and Mint restaurants. These issues will discussed with the respective managers, and corrective measures will be put in place.
We certainly look forward to welcoming you back to Taj Cape Town. When planning your next trip I ask you to contact my office, where we can make the necessary arrangements for you.
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

This hotel is conveniently located in the heart of central Cape Town.
The rooms are very large and luxurious, with a big bathroom and nice balcony. You get the refinements of a 5-star hotel: bathrobes, bath accessories, and a great assortment of in-room food/drink service. We really appreciated the French coffee press for our own fresh pot first thing in the morning. There was also a tea pot and wide assortment of tea varieties. Each evening included fresh fruit and a chocolate. Those were the freebies, along with the well-stock minibar accoutrements for a price.
The room also supplied an iron and ironing board, which we appreciated.
There is a very good gym, with plenty of workout machines and options, along with a good lap pool.
The breakfast buffet is copious, varied, and very pleasant - coupled with very friendly service. The waitstaff made a point to remember our names after the second morning.
All the extras - the gym, breakfast, valet parking, and coffee when we first arrived - were free of charge. The result was that we payed less here than in a 4-star where we'd stayed previously, where each of those was extra.
All in all, this is a really good address, and one we'd definitely recommend.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vgwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MIPCapeTown, General Manager at Taj Cape Town, responded to this reviewResponded 21 October 2013

Dear Valued guest
Thank you for taking the time to share your experience. We will most certainly convey your appreciation to the entire team.
We look forward to welcoming you back to Cape Town, in the near future.
Kind regards
Michael Pownall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
Schotsche Kloof
Hilton Cape Town City Centre
Hilton Cape Town City Centre
#40 of 112 in Cape Town Central
1,408 reviews
The Table Bay Hotel
#17 of 112 in Cape Town Central
2,444 reviews
Radisson Blu Hotel Waterfront, C...
#33 of 112 in Cape Town Central
1,858 reviews
Show Prices
Show Prices
Show Prices
One&Only Cape Town
#13 of 112 in Cape Town Central
1,737 reviews
City Bowl
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel
#11 of 112 in Cape Town Central
1,684 reviews
Cape Grace
#7 of 112 in Cape Town Central
2,150 reviews
Show Prices
Show Prices
Show Prices

Been to Taj Cape Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Taj Cape Town

Address: 1 Wale Street | Corner St Georges Mall, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Cape Town Central
#6 Spa Hotel in Cape Town Central
#13 Family Hotel in Cape Town Central
#15 Luxury Hotel in Cape Town Central
#22 Romantic Hotel in Cape Town Central
Price Range: £142 - £364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Taj Cape Town 5*
Number of rooms: 176
Official Description (provided by the hotel):
The Taj Cape Town welcomes guests to the vibrant heart of the one of the world's most scenic and desirable cities, Cape Town. The hotel is a combination of rich history and elegant contemporary architectures. Originally home of the South African Reserve Bank and Temple Chambers and later the Board of Executors (BOE), it successfully combines the heritage of the old with the luxury of the new - a 100 years in history! This luxury hotel is perfectly located in the centre of historic Cape Town at the entrance of the famous pedestrian precinct, St George's Mall. It's prime location ensures a blend of fascinating history, exotic culture, soulful art, lively entertainment and delectable cuisine. - Within walking distance to most tourist attractions, monuments, museums, shopping, restaurants, markets and nightlife. Adding to this grand yet welcoming atmosphere are the two dining experiences, the Indian fine dine specialty restaurant, Bombay Brasserie and Mint, a relaxed all-day dining restaurant. Both are warm and welcoming and serve outstanding cuisine. Alongside this you'll find wonderful Champagne and tapas bar known as The Twankey Bar which is exceedingly popular with both locals and guests alike. Rooms are located in both the heritage buildings and the contemporary tower wing, but all continue to seamlessly merge history and modernity. Luxury Rooms have spectacular city or breathtaking mountain views overlooking the famous Table Mountain and the Taj Club Rooms and suites offer all the benefits of the executive Club Lounge including butler service, evening canapes, cocktails and private breakfast. One and Two Bedroom Suites are also available, perfect for the discerning traveller or for families. The award winning Jiva Grande Spa is one of its kind in Africa with unique and authentic wellness treatments and experiences. Also on offer is complimentary use of all wet areas, heated pool, and a high tech gymnasium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Indian Hotels Company Limited, TravelUp, Southall Travel, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Taj Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Cape Town Hotel Cape Town Central
Taj Cape Town South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing