My husband recently stayed at this property for well over a week for business purposes and I was fortunate to be able to join him for five nights.
As a change from the waterfront, I enjoyed the downtown location as it offers a different aspect of CapeTown.
Our room was on the ninth floor with a view over the Cathedral and a superb view of Table Mountain which is hard to tire of as the weather patterns make it so fascinating.
There were many things to explore in this older part of the City and a two hour complimentary walking tour was included for Taj guests.
The hotel is next to a pedestrian area and depending on how you feel about general public safety in this part of the City there are many eating and shopping choices.
Should you prefer to spend time at the waterfront then there is an hourly shuttle service, excluding between noon and 4.00pm provided by the hotel also stopping at the Table Mountain cable car. Concierge and door staff are also easily able to order a taxi on request.
The hotel also offers an airport pick up service for a cost of R520 one way.
My husband and I have also lived in Mumbai, India and stayed in various Taj properties where we have experienced exceptional quality and service.
Whilst this property was overall very good, it did fall short of expectations in some areas.
When I arrived and approached the reception desk there were numerous agents completely engrossed in computer screens, and considering that there was nobody else checking in, I did not feel entirely welcome. I explained that I was joining my husband, provided the room number and documentation and was handed a key card with little interaction or pleasantries.
The room itself was very comfortable, pleasing decor, crisp linen and a comfortable beds. The bathroom had a glass screen to the room with a blind for privacy and separate bath and shower.
Wi-fi was complimentary but the connectivity was frustratingly sporadic for much of the time. There are options to upgrade to presumably a higher and more reliable speed for a fee.
Housekeeping was very inconsistent and every day we had to make at least one call to have something replaced or queried.
Some days the cups and teapot were not replaced, other days glasses washed but not replaced, likewise with tea, coffee and mini bar contents.
Some nights during turn down service bottled water was left, other nights not.
In a hotel of the Taj,s reputation I do not feel these shortfalls to be acceptable.
The gym was small but perfectly fine, the pool tiny and more of a lap pool with no view outside.
I cannot comment on the spa facilities as we did not use them.
I did not eat breakfast so also cannot directly comment, however whilst waiting in the lobby one morning there did seem to be an excellent selection.
We did try to have a drink at Twankey Bar one night, however were told that it was closed for a private function. There is the option of a very pleasant bar area adjacent to the main lobby.
I also did not eat at the hotel in the evening so again cannot directly comment on service or quality.
Overall its a good hotel and I enjoyed the location.
- Official Description (provided by the hotel):
- The Taj Cape Town welcomes guests to the vibrant heart of the one of the world's most scenic and desirable cities, Cape Town. The hotel is a combination of rich history and elegant contemporary architectures. Originally home of the South African Reserve Bank and Temple Chambers and later the Board of Executors (BOE), it successfully combines the heritage of the old with the luxury of the new - a 100 years in history! This luxury hotel is perfectly located in the centre of historic Cape Town at the entrance of the famous pedestrian precinct, St George's Mall. It's prime location ensures a blend of fascinating history, exotic culture, soulful art, lively entertainment and delectable cuisine. - Within walking distance to most tourist attractions, monuments, museums, shopping, restaurants, markets and nightlife. Adding to this grand yet welcoming atmosphere are the two dining experiences, the Indian fine dine specialty restaurant, Bombay Brasserie and Mint, a relaxed all-day dining restaurant. Both are warm and welcoming and serve outstanding cuisine. Alongside this you'll find wonderful Champagne and tapas bar known as The Twankey Bar which is exceedingly popular with both locals and guests alike. Rooms are located in both the heritage buildings and the contemporary tower wing, but all continue to seamlessly merge history and modernity. Luxury Rooms have spectacular city or breathtaking mountain views overlooking the famous Table Mountain and the Taj Club Rooms and suites offer all the benefits of the executive Club Lounge including butler service, evening canapes, cocktails and private breakfast. One and Two Bedroom Suites are also available, perfect for the discerning traveller or for families. The award winning Jiva Grande Spa is one of its kind in Africa with unique and authentic wellness treatments and experiences. Also on offer is complimentary use of all wet areas, heated pool, and a high tech gymnasium. ... more less
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- Also Known As:
- Taj Cape Town Hotel Cape Town Central
- Taj Cape Town South Africa