My friend and I decided to treat our mothers to afternoon/high tea at your hotel, and found the experience most disappointing. The food was mediocre at best, and left much to be desired. The price for your high tea is more than The Mount Nelson, so I expected a higher standard of foodstuffs to be on offer at the buffet than half a left over black forest cake (see picture). On top of that, the staff kept serving themselves from the buffet! That is most unacceptable. Staff are not supposed to eat from the buffet that has been put out for paying customers. Another problem was that we were not waited on. Nobody came to clear our table when we had finished a pot of tea or whatnot, or to check if we wanted something or were having a good time. Our table quickly got unbearably full of clutter, at which point WE had to ask a waiter to please make a plan - and apparently the plan was to bring a new table on which to place the clutter, rather than removing it from the table altogether. When my friend and I ordered a glass of water, my friend was offered lemon and/or honey with hers, whilst I was offered nothing of the sort.
For all theses reasons, I would rate high tea at The Taj an overpriced, poor experience. The Mount Nelson is better by leaps and bounds.More