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“Great hotel in Cape Town”

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African Pride 15 On Orange Hotel
Ranked #36 of 106 Hotels in Cape Town Central
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great hotel in Cape Town”
Reviewed 26 June 2014 via mobile

Great hotel. My favorite parts - the bed & the shower. The bed was amazing - almost impossible to come out of, with great pillows as well. I had 2 very good nights sleep. The shower though not very good from a water conservation standpoint was heavenly. Like showering under a water fall.

I definitely recommend this hotel. It may not be next to the sea but it makes up for it in other delightful ways.

Helpful?
Thank NyakoMaBer
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 27 June 2014
Dear NyakoMaBer ,

Thank you for your favourable feedback that you shared with us on TripAdvisor.

It seems that you had an enjoyable stay and it is wonderful to hear that you were comfortable in your spacious room.

I look forward to welcoming you back on your next visit to Cape Town.

Kind regards,

Douglas Allen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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654 reviews from our community

Traveller rating
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    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Durham, North Carolina
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 17 June 2014

Lovely hotel with an excellent location within walking distance of Long Street (site of many restaurants), Company Garden, National Gallery, Jewish Museum and other attractions. The rooms are very large and comfortable, the gym is nice and the breakfast buffet is great. The front-desk staff was also very helpful. One tip: When you enter from the street for the first time, don't be surprised when you don't see the lobby and reception desk. You need to take elevator or stairs up two levels. (Worth the tiny wait!)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 25 June 2014
Dear Himalaya-to-Carolina ,

Thank you for your words of appreciation about your recent stay at our hotel. We are delighted to receive your compliments and we will certainly congratulate the TEAM for their exemplary service.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you back to our hotel!

Kind regards
Douglas Allen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2014 via mobile

This hotel is close to the world famous long street.
The hotel itself is 5 star with a spa that I highly recommend.

The staff are very friendly and accommodating they even go as far as to pump issey miyaki perfume into the vents to keep the whole hotel smelling like a little slice of heaven.

Would definitely return!!!

Stayed November 2013, travelled as a couple
Helpful?
Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 17 June 2014
Dear Ashley S ,

Thank you for your words of appreciation on Tripadvisor. We are delighted to receive your compliments and we will certainly congratulate the TEAM for going the extra mile with there service.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us.

Kind regards
Douglas Allen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 June 2014

Stayed for 3 nights, great staff, nice view from the very warm pool. Spacious rooms. Really liked the hotel, big entrance and reception. The staff was helpful and an early check in was not a problem. The location of the hotel is good, you can reach all Cape Town attractions in a short time. Would recommend this place!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricia_St_0602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 12 June 2014
Dear Patricia_St_0602 ,

It is an absolute delight reading your review! Thank you for choosing to stay at African Pride 15 on Orange Hotel. We look forward to welcoming you back again soon.

Please do not hesitate to contact me personally for any further assistance you may require in future.

Kind regards
Douglas Allen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
273 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 9 June 2014

The rooms are spacious and beautifully decorated. I stayed in a suite which had a lounge and a massive bathroom. Why they would offer instant coffee in fussy sachets in a room this opulent, I don't know. What does a Nespresso machine cost versus two flat screen TVs and an L-shaped couch? Breakfast was good and the buffet dinner was ok. The hotel has many levels which are a bit confusing and the service is certainly not 5-star. We were met downstairs by a concierge who seemingly knew nothing about the hotel's valet service. The conference facilities are decent but also tucked away in a corner of the hotel. The whole thing feels a bit disjointed and compartmentalised.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T-Africa2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 12 June 2014
Dear T-Africa2000,

Thank you for taking the time to share your experience with us on Tripadvisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service and facilities.
Please accept my sincere apologies for the discomfort and inconvenience that you experienced during your visit to African Pride15 on Orange hotel.
GUEST feedback is imperative for us to ensure that our GUESTS’ expectations are being met and exceeded.
Without your comments, we would never know when we are doing right, but more importantly, when we are doing wrong! Thank you for assisting us to strive for service excellence.

Kind regards
Douglas Allen
General Manager
Report response as inappropriate
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cape town
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 June 2014

The staff makes the hotel.Yes, the rooms are spacious and lovely BUT without the smiles,helpfullness and courtesy of ALL staff it will just be another fancy hotel(I mean it in a very nice way) ! Serious, from the front desk to the concierge,you are an asset to this hotel.Thanks you guys and dolls..you made us feel so special.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hermann21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 2 June 2014
Dear Hermann21,

What a fantastic review and we appreciate the time that you have taken to provide us with valuable feedback.We are delighted to receive your compliments about the STAFF and we will certainly congratulate the TEAM for their exemplary service.

Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to our hotel again soon.

Kind regards
Douglas Allen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 May 2014

This hotel is well situation for access to most of Cape Town's attractions, so definitely scores points for location. I loved the quirky decor, with a gold bench in the lifts and various other unusual items. Given this, it was a pity that the walkway from the underground parking to enter the hotel is so dismal, I got a bad first impression followed by a good next impression.

My meal was well presented but not the most tasty

Stayed May 2014, travelled on business
Helpful?
Thank Kathryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DouglasAllen, General Manager at African Pride 15 On Orange Hotel, responded to this review, 30 May 2014
Dear Kathryn S ,

Thank you for your review and for staying at African Pride 15 on Orange hotel.

“Great decor” is definitely a great way to describe the interior of the hotel. I am glad that our location right in the city was beneficial to your stay in Cape Town.

We look forward to welcoming you back during your next visit.

Kind regards
Douglas Allen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about African Pride 15 On Orange Hotel

Property: African Pride 15 On Orange Hotel
Address: Corner of Grey's Pass & Orange Street | Gardens, Cape Town Central 8000, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Business Hotel in Cape Town Central
#18 Spa Hotel in Cape Town Central
#23 Family Hotel in Cape Town Central
#24 Romantic Hotel in Cape Town Central
#36 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:5 star — African Pride 15 On Orange Hotel 5*
Number of rooms: 135
Official Description (provided by the hotel):
African Pride 15 on Orange Hotel, Cape Town's icon of style, is set in the upmarket suburb of Gardens at the foot of Table Mountain. African Pride 15 on Orange Hotel offers an experience of sensual sophistication and style, combining distinctive architecture and exquisite luxury with the renowned first-class service of African Pride Hotels. This ideal location on the fringe of Cape Town's vibrant city centre ensures that GUESTS are within walking distance of the National Museum and the Planetarium. Get some fresh air - feel free to take a leisurely stroll through the nearby Company Gardens and embrace the green jewel in the heart of the metropolis. Welcome the holiday shopping bug and visit the selection of exclusive in-house retailer outlets while the world-class shopping paradise of the Victoria and Alfred Waterfront is merely minutes away. If time out is in order, enjoy a cup of tea or a fine whiskey in the eclectic Judges Lounge, where we pay homage to Cape Town’s auspicious legal fraternity. Whether staying indoors or setting out to explore the cape – African Pride 15 on Orange offers GUESTS the perfect luxury destination for business, pleasure or a bit of both. ... more   less 
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Also Known As:
African Pride 15 On Orange Hotel Cape Town, South Africa

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