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Cascades on the Promenade
Ranked #46 of 110 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 18 September 2009

My wife and I spent a week here and could not have been more impressed. We had joked beforehand about another review saying they didn't want to ever leave the hotel to see the city. Now we know why.
The views are breathtaking. The suites spacious and comfortable. The restaurant is cozy and the food delicious. The wine cellar, while relatively small, has a wonderful selection of local wines.
Best of all, however, is the staff. We have stayed at some very nice places around the world, but have never encountered this level of service and competence anywhere else before. Everyone went out of his or her way to attend to whatever we needed, from recommendations for meals (although we didn't really want to eat anywhere else), arranging for everything from reservations to the Robbens Island tour to driving directions to vineyards in the wine country. They even drove us to the Avis office to pick up a car for two days and returned it from the hotel for us. Everyone from the housekeeping staff to the general manager couldn't have been friendlier, more attentive, or made us feel any more welcome. One night we were the only ones dining there, and while we obviously got their undivided attention, we never felt rushed or in any way that we were putting them out. In fact, we finally told them they didn't all have to stay around just to take care of the two of us.
Without any hesitation I would recommend this delightful boutique hotel to anyone going to Cape Town.

  • Stayed: July 2009, travelled as a couple
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Thank 2travelingf00ls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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286 - 292 of 393 reviews

Reviewed 9 September 2009

book early! we started our honeymoon here and it was wonderful. its a boutique hotel which we recommended to some frineds who also loved it. Els, the lady who runs it is very warm and sociable. great staff too and the service was top notch.

  • Stayed: January 2008, travelled as a couple
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Thank LondonSenni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2009

We stayed in this guest house for 4 nights. The house is beautiful with large rooms having an incredible view on the ocean. The place is very quiet with charming amosphere. The interior decoration is selected with nice taste.
On top of that, Carlynne and her staff takes care on all your request and offers warm hospitality which made the stay in Cape Town marvelous.

Alain, Pascale & Charlotte from Paris

  • Stayed: August 2009, travelled with family
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Thank Alain_Pascale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2009

We loved staying at Les Cascades and the staff is what made it wonderful. Everyone there is friendly and willing to make the most of your trip. The rooms and scenery were fabulous and Daniel made us laugh a lot! :)

  • Stayed: August 2009, travelled as a couple
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Thank BHappyLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2009

This is a very beautiful boutique hotel where you can really relax from european stress. It is the best location of Cape Town, if you go to Cap Town and you don't sleep in Bantry Bay you will get a very different impression of this beautiful city. X

  • Stayed: July 2008, travelled with friends
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Thank rodo373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2009

My wife and I stayed 6 nights recently as part of a SA trip. Although very encouraged by the excellent reviews, I was a little concerned that it would live up to its reputation - but it did.
The hotel consists of 2 buildings #48 and #52 De Wet Road, set on a cliffside amongst some very expensive private properties. There are 6 rooms in each building. Although every room has its own seaview as does the pool deck and dining terrace they are not at sea level but about 15 minutes walk from it. The height gives great sea views though.
#52 is swish and very modern. You can use the facilities at either building, but only 48 offers dinner.
#48 is the older block and full of character. Rooms are very nice although we found the AC (both ours and next door's) noisy. However a mention to the management resulted in every AC unit in the hotel being serviced the next day! I think thats part of the attraction, although they try extreemly hard and are very professional - much more so than at the larger hotel we moved onto in the Wine Area- not everything is going to be perfect. However all you need do is let them know if you have a problem and its fixed.
For example the woman at the next table at breakfast sneezed and was given a box of tissues without asking!

Our room was serviced each morning whilst we were at breakfast.

Dinner menu is limited although can be very good when the kichen is on form. We ate in 3 times in 6 nights and enjoyed the open-air dining terrance, such a woderfull setting.
When you want to venture out for dinner the staff are very hepful and will book restaurants and taxi's for you. Although out of the main Cape Town, a taxi only costs about 80 Rand each way.
We did not hire a car for the first 3 days and were able to get around by walking and taxi. There is no local public transport, and guests who are not as used to walking as we are might find that because of the location they either need a car for the full stay, or regularly use the taxi service.
The owners Els and Luc certainly know how to run a classy small hotel and how to pick their staff - all of whom were first class. Our thanks to them all for making it such a memorable stay.

  • Stayed: April 2009, travelled as a couple
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Thank PJJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2009

As indicated by the other reviews, Les Cascades is truly heavenly. We loved Room 1 - a spacious, stylish suite that also offers a beautiful panoramic view across the bay. The hotel is very chic, we loved the decor and the impeccable service, Willie and the team take great care of your needs. The complimentary drinks offered add a very nice touch and the fine dining in such lovely surroundings make this a perfect place to eat. We can't fault the place, a truly pleasurable and special experience which wins hands down over the 5 star we stayed at in Camps Bay.

  • Stayed: February 2009, travelled as a couple
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Thank KJHCheltenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cascades on the Promenade

Address: 11 Arthurs Road | Atlantic Seaboard, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#5 On the Beach Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
Price Range: £114 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cascades on the Promenade 4*
Number of rooms: 7
Official Description (provided by the hotel):
A fine boutique hotel, situated along the Atlantic Seaboard, in Sea Point, Cape Town. The concept of this city hotel is to offer "young of heart" travelers an ideal base from where to explore Cape Town and surroundings at affordable rates, without compromising any quality expectations. The ideal guest for Cascades on the Promenade is the well informed traveler, who is interested and anxious to discover Cape Town for what it is... a bustling, vibrant and incredibly beautiful city, brimming with activities and diversity. Our traveler doesn't want to sacrifice valuable holiday-time due to a remote or difficult location of the hotel, away from the main attractions, or battling with internet connection issues, insufficient hot water in the shower or more of those complicated situations that tend to spoil a vacation. Our guests want to get up and about after a good nights' rest in a perfectly equipped and soft furnished room. Breakfast awaits our traveler in the cozy Hotel Bistro or outside on the terrace, where he or she already mingles with the local regulars. The hotel is superbly positioned for immediate action, whether that is a vigorous jog along Cape Town's magnificent Seaboard... or a leisurely stroll... it's all right here on our doorstep... From the hotel it is a five minute walk to the Olympic size, open air, sea-side swimming pool or an even shorter stroll to the Beach Road to catch a ride on the Hop-on, Hop-off Topless Sightseeing Bus, which passes every twenty minutes. The bus takes you on a roundtrip through Cape Town. From the hotel it goes along the Promenade to the V&A Waterfront, through the inner city and further up to the Table Mountain Cable Car station. From there it goes down to the Clifton and Camps Bay beaches and back to the Promenade in front of the hotel. The Hotel The hotel is housed in a Cape-Victorian style, 120-year-old protected heritage building. An extensive renovation in 2010 has transformed the original structure into a very modern, super trendy place with a distinct international flair. Our guest will immediately recognize the spot as a trendsetter, definitely on par with leading small design hotels sprinkled around the larger cities of Europe, Asia or the United States. The latest on offer in hotel technology has been incorporated in the design and furnishings. The seven Deluxe rooms are very "complete". Five of them have outside balconies with comfortable seating arrangements. The two rooms without outside balcony are extra large and can accommodate an extra bed. All rooms have King size (180 cm) beds with soft, leather head boards and build-in reading lights. Remote controlled air conditioning (heating/cooling). Large walk-in rain showers, thermostatic taps, wall-mounted hairdryers and heated towel rails in the bathrooms. A state of the art 40" (1m) LED TV screen, a 23" Apple Mac computer with free internet, Wi-Fi access point, Bose iPod docking station, CD Player, Telephone, International plugs, Electronic Safe, Mini Bar and a Nespresso machine are standard in every room. Nighttime security is provided directly to the guest through automated roller shutters in the rooms and in general through a 24-hour attendance at reception and closed circuit camera's in the public area's. The Bistro Bright yellow Vitra tub chairs on the terrace and black leather upholstering inside the bistro, copper leaf and rich walnut wall paneling, Tom Dixon design lighting and a Samsung video wall for entertainment... the combination of these elements create the ideal setting where we offer our guests a fine, contemporary cuisine throughout the day. On the day-menu are light snacks and refreshing salads, from a choice of pasta's to fresh fish or a prime cut of succulent beef fillet. The "Patisserie" chef makes sure that coffee never goes without the necessary indulgence on the side. For dinner we change the setting for a fine-dining experience with a French style Bistro menu. And of course, there is the bar for a stiff drink, a cocktail or a good selection of South African wines. ... more   less 
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Also Known As:
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town, South Africa

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