I just completed a seven night stay at the Queen Victoria. It was such a wonderful hotel experience, I really did not want to leave. I travelled to Cape Town from New York to visit my daughter, who also stayed with me at the hotel. Everyone at the Queen Victoria, including the hotel manager, the front desk staff, the restaurant staff, and the housekeepers, made us both feel at home, bending over backwards to make sure our visit was perfect.
Upon arrival, the manager gratuitously upgraded our room to a bright and beautiful corner room. The bathroom was large, modern and immaculate, with a separate oversized shower, tub, double sink and separate room for the commode. The bedroom linens and pillows were so comfortable (prior to arrival, the concierge emailed me a preference form to ask what type of pillows I liked and to see if they could stock our room with additional amenities, such as extra hangers or fresh fruit, for example). The room also included bathrobes and slippers, a couch and seating area. Each evening, the housekeeping staff provided turn-down service.
The front desk staff was happy to arrange (and occasionally rearrange) our dinner reservations each night, advance us cash on account so we did not have to go to foreign ATM machines, arrange for taxis, provide free internet and use of their computer printer. On one occasion when the hotel internet was not working efficiently, they even let my daughter work on one of their own hard-wired hotel staff computers.
Next door to the Queen Victoria, guests have access to an intimate pool setting at the sister-hotel, The Dock House. In addition, hotel guests also have access to the next door spa, which includes gym facilities.
We did not eat dinner at the hotel restaurant, but our room rate included a wonderful breakfast each morning. We were able to choose from a cold buffet (fresh fruit, cheese, meats, cereals, yogurts) or a hot meal from the breakfast menu. The wait staff was very friendly and professional. The hotel also has an inviting bar where guests congregate in the afternoon and evening. The bartender was also so friendly.
All in all, this 35 room boutique hotel really caters to its guests. Its decor is sleek and modern, yet the feel is intimate, warm and inviting. Special thanks to Bobby, Tamryn, Ricardo and the lovely morning hostess from the restaurant (I am sorry, but I do not remember your name) I will definitely return to the Queen Victoria Hotel the next time I travel to Cape Town!
- Official Description (provided by the hotel):
- Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more less
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- Also Known As:
- Queen Victoria Hotel & Manor House Cape Town, South Africa