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“Fabulous in every respect”

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Queen Victoria Hotel
Ranked #14 of 108 Hotels in Cape Town Central
Certificate of Excellence
Bay Area, CA
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Fabulous in every respect”
Reviewed 21 March 2013

What a fantastic property. We could find no flaws; one of the nicest places we've stayed anywhere in the world. Perfectly attentive and helpful staff. Extremely comfortable and well-furnished rooms. Restaurant was excellent, and the brealfast buffet perhaps the most elegant anywhere. We had tried to book the better known V&A Waterfront Hotel (same owner, quite nearby) and took the QV as a second choice when the former was full. With hindsight the QV is a significantly better property -- far more intimate, and slightly but significantly removed from the noise and commotion of the waterfront, but still just 60 seconds away. Unless your business is finance and you must be right at the city centre, it's hard to imagine a nicer location than this one. Very reasonable airport limo transport is offered. This is an expensive property but worth every penny.

  • Stayed February 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sce2aux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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677 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (159)
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English first
Kuwait City, Kuwait
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 March 2013

we spent 5 days during our trip to cape town. The hotel has a nice location near the marina. The staff are quite helpful and service was always quick and prompt. The room was quite comfortable and clean. We enjoyed the breakfast buffet. The only draw back is that we booked this hotel becuase we wanted a nice room with a balcony overlooking the table mountain as they advertised, but the staff told us they were fully booked and gave us a room that overlooks a small building . When we asked to be be moved once they have rooms available. We were never given that room.
We think the price was too high for such a room!

Room Tip: insist on a room with a view when you book.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lulu a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
153 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 12 March 2013

Four nights in this hotel were a joy as apart from the peaceful ambience and quietness it is very close to all the attractions. Food in the Dash Restaurant is excellent and cocktails under £3 each-the cheapest in the area! Breakfast is pretty much anything you ask for-we had poached eggs on toast with crispy bacon most days (not on the menu) and it was always cooked to perfection. Comfortable bed and enough luxury to make this a top choice for central hotel close to the V & A Waterfront.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peterscarff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mapua, Nelson
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 March 2013 via mobile

My husband and I spent 5 nights at the Queen Victoria hotel this week and just loved it. We stayed in room 1213 - a beautiful room in a quiet location in the hotel. No we didn't have a view of Table Mountain but we value peace and quiet and it was certainly both of those. The bed was very comfortable and the turndown service with the wee dessert left for each of us became a nightly anticipation.
Breakfast was superb; plenty of choices of fresh fruits; cereals; breads & bakery & a good selection of cooked options.
A special mention should go to Amy who went the extra mile in providing excellent service.
We will stay at the Queen Victoria hotel again if we ever visit Cape Town again.

Stayed March 2013, travelled as a couple
Helpful?
Thank Fiona O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 March 2013

We were transferred to this beautiful hotel after initially booking in at the nearby V&A waterfront because we were not happy with the room there. The Queen Victoria however was absolutely fabulous. A quiet very modern but extremely comfortable and luxurious hotel tucked away but also just a couple of hundred yards from the waterfront. The manager Bobby was very helpful by recommending where to eat and arranged a game of golf for us too. The hotel is spotless and the staff are very helpful too. Our room was spacious and beautifully appointed with everything we needed. The bathroom was something special too. We liked the little cake treats that arrived each night with the turn town service.
The breakfast was lovely with a great variery to choose from. There is a strange painting above the fire place in the cocktail bar and my husband and I spent some time trying to think of a caption for it. You'll know what I mean when you see it!....
Just across the court yard is the Dock House which is also part of the QV. This is a lovely garden with a pool and pool house. Its a lovely place to spend a few house soaking up the Cape Town sun drinking a beer or a wonderful strawberry daquarie.
We spent 4 nights at this lovely hotel. It was a great place to stay and I would recommend it to anyone as a first class choice.

Room Tip: I dont think you could get a poor room at this great hotel
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ANNE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
233 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 8 March 2013

Upon our arrival (11 am) there was a lame guy sitting at the front desk not really greeting us properly nor explaining where we could freshen up after our flight and suggesting where to go before check-in was ready. However when we came back at around 2pm another guy was there and that’s where the fantastic service began. We were shown to our suite by Mr. Pringle who attended to our every need from there on.

The food at their restaurant Dash was absolutely marvelous. It was a work of art as well as a fabulous treat to eat upon every bite. This however is another review. The hotel was splendid, our suite was perfect. Having stayed at the Bay several years before this, I can easily say that the Queen Victoria beats it. I dream of going back.

  • Stayed January 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank sokriw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lier, Belgium
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 March 2013

when we saw the sign for the Queen Victoria, we were shocked: the building we thought the hotel was, was an ugly worn out 70ties construction! Luckiliy it was only the entrance to some sort of inner courtyard.Our concern faded away quickly when we noticed the actual entrance of the hotel: clean, modern, sleek .Someone took immediately care of our car and luggage and we were guided to our room wich turned out to be spotless: very nice bed, impeccable bathroom and nice view.We immediately regretted that we could only stay for one night.
location was excellent; there is a garden and pool (water was not too transparent though)to be enjoyed.price is on the high side but who cares on the 14th of Feb!
personnel was very helpfull but not always accurate: we asked for a specific restuarant and we were assured that it was fully booked whereas we knew for sure that one couldn't book there.Indeed we went there and had a great dinner

Room Tip: ask for a room with a view and make sure you specify the type of bed you want
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  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank 190bart190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen Victoria Hotel

Property: Queen Victoria Hotel
Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Official Description (provided by the hotel):
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 
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Also Known As:
Queen Victoria Hotel Cape Town, South Africa

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