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“Fabulous”

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Queen Victoria Hotel & Manor House
Ranked #14 of 110 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 12 November 2013

Lovely hotel. Appears to have been recently refurbished. The rooms and general areas were very well finished with high quality materials and furnishings. The staff were very friendly. The location is perfect just across the road from the V&A. Breakfast was great. We sat outside for 2 hours over breakfast watching the V&A wake up !
Really cannot fault this hotel. Will definitely come again.

Room Tip: Get a room at a slightly higher level overlooking the V&A as you get a much better view.
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  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank LaserboyKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 20 November 2013

Good day

Thanks for the wonderful review on the Queen Victoria Hotel. I'm glad you enjoyed your stay. Thanks for the complimentary remarks regarding the staff and facilities, I'll certainly pass this on.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

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448 - 454 of 718 reviews

Reviewed 12 November 2013

We stayed four nights and enjoyed every day! The
hotel is very elegant with large and well furnished rooms and the staff was excellent and helpful (e.g. restaurant recommandations). This was topped by the unique location - just a few steps from the Waterfront. If you go to Cape Town don't miss this place!

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Marco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 20 November 2013

Good day

Thanks for the lovely feedback on your stay at the Queen Victoria Hotel. We hope to welcome you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

Love, love, love this place! Fantastic property, beautiful room with stunning bathroom, well designed common areas, quiet & relaxing but very luxurious atmosphere. But what stood out most was the exceptionally friendly, helpful & charming staff. Honestly the best hotel experience I have had in years, if not ever.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with this hotel
Thank nattraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 20 November 2013

Good day

Thanks for the stunning review and the kind words. Your complimentary remarks regarding the staff are greatly appreciated and I will certainly pass on the compliments to the staff.

We hope to welcome you back on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

I absolutely love this hotel - I stayed for a night whilst in Cape Town and would go back in a flash.
Great staff, rooms were well appointed with chic, elegant furnishings. The bed was so comfortable & the shower was huge. I had a direct view of Table Mountain from my balcony, with floor to ceiling windows - exceptional.
We had a wonderful breakfast the following day with a really good selection.
One of our group had the Presidential Sute - what can I say. This room is AMAZING so if you're going for a special occasion I would absolutely recommend booking this if you can, it was truly special with wonderful 180 degree views of the waterfront & Table mountain.
It has a great location to get to the shopping centre & bars/restautants.

Room Tip: Go for Presidential if you can - a truly superb room!
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  • Stayed: October 2013, travelled on business
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Thank lolasunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 20 November 2013

Good day

Thanks for the wonderful review on your stay at the Queen Victoria Hotel. I'm very glad to hear that you enjoyed your stay and would love to welcome you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013 via mobile

Hotel is very well located, right across the street from the Victoria Wharf and some of the nicest restaurants in Cape Town. Rooms are spacious and comfortable. Staff is helpful and friendly. I stayed there for 10 days and felt at home. I would certainly recommend it.

Stayed: October 2013, travelled as a couple
Thank Rmagela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 11 November 2013

Good day

Thank you very much for the wonderful review on your stay at the Queen Victoria Hotel. I'm very happy to hear that you enjoyed your stay and hope to welcome you back on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

Was here for our honeymoon and although there were a few hitches in the beginning, the management dealt with it well once we called it to their attention.

The concierge was very helpful in getting us into restaurants, giving us directions, and basically anything we needed.

Premium Rooms were well appointed and a good size with a sense of space, especially good for travelers staying a few nights.

Staff went out of their way to ensure that we had a good stay and smooth departure as well.

Bobby, Kelly, Imran, Nicole, and Karen helped to make our honeymoon a great one.

Room Tip: Rooms on the back side of the hotel are more quiet than the front facing ones with a view.
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  • Stayed: October 2013, travelled as a couple
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1  Thank JLC79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 6 November 2013

Good day

Congratulations on your wedding! I'm very glad to hear that you enjoyed your stay at the Queen Victoria Hotel and will certainly pass thanks on to the staff members who made your stay at the Queen Victoria Hotel a special one.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

We stayed here for 5 nights as part of our honeymoon in South Africa. We were originally booked into the V&A but were upgraded to here when we arrived. It's a great location right beside the waterfront so no problem walking to restaurants at night. Very modern hotel and the rooms are very comfortable. The staff couldn't have been more helpful and assisted us a lot with tour and restaurant bookings. Also there is a beautiful breakfast served until 11am, you couldn't ask for better. Definitely recommend it, enjoy your stay!

  • Stayed: October 2013, travelled as a couple
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1  Thank Galweigan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Queen Victoria Hotel & Manor House, responded to this reviewResponded 6 November 2013

Good day

Congratulations on your wedding, I'm glad to hear that the staff of the Queen Victoria Hotel could assist in making it a very special holiday for you as a couple. We hope to welcome you back again on your next visit to Cape Town!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen Victoria Hotel & Manor House

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Price Range: £299 - £670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
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Also Known As:
Queen Victoria Hotel & Manor House Cape Town, South Africa

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