We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely place to rest your head” 5 of 5 bubbles
Review of Queen Victoria Hotel

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Queen Victoria Hotel
Ranked #14 of 106 Hotels in Cape Town Central
Certificate of Excellence
Bassoues, France
Level Contributor
177 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Lovely place to rest your head”
5 of 5 bubbles Reviewed 25 May 2014

Our first dat in South Africa, we arrived before proper check in time and they were very kind and had upgraded us to a suite which was superb. Very comfortable bed, lovely bathroom, it was quiet and comfortable. The restaurant served us with a delicious lunch and we set off to see the sites of Cape Town. Apart from getting stuck in the wheel, which was a very amusing experience, we saw a lot of the harbour area, after sound advice from the hotel. That evening we were guided to a lovely restaurant again advised by the very helpful hotel staff. We had a very comfortable and well looked after stay and I would not hesitate to recommend this hotel and its staff to anyone. Thank you for looking after us so well.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gale L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review, 26 May 2014
Good day Gale L,

Thank you for your wonderful feedback on the Queen Victoria Hotel and its staff. We are very pleased to hear that your enjoyed the wonderful cuisine we have to offer.

I hope to welcome you back again very soon to spend some more time with us and on your next visit so please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Best regards,
Mike Vroom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

661 reviews from our community

Traveller rating
    520
    110
    19
    6
    6
See reviews for
63
414
16
63
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 23 May 2014

Hi we stayed here for 4 nights in April, and it was very pleasant. The breakfast is excellent, and the views are splendid. We got ground floor rooms the first night, but after requesting, they shifted us to the top which had a great view of Table Mountain and of the water front. Great location, great service, great hotel ! STAY HERE!!

Room Tip: Every room is different, and they are very flexible - so when you get there, you may ask to see the...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Rachit J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review, 26 May 2014
Good day Rachit J,

My team and I are pleased to hear you enjoyed your stay with us and are all overjoyed at your incredible review of our property. We certainly hope to welcome you back in the near future.

Best regards,
Mike Vroom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 23 May 2014

Very bad. Room was not ready with arrival. When we left for dinner the extra bed was made and in that time two cooldrinks were stolen out of mini bar. Hotel then actually wanted to bill us. Will never visit your hotel again.

Stayed April 2014, travelled with family
Review collected in partnership with this hotel

Helpful?
4 Thank Xander S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
177 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

It is certainly one of the sleek, modern and luxury hotel I had stayed. Good for business stay and couples seeking romantic feel.
- Location: Cross a road and you are at the waterfront. Great!
- Room: Do note that this hotel does not have a good view of the harbour. Though we stayed at ground floor, it was very quiet. We have 4 nights of good sleep. Free WIFI. Definitely a luxury + lovely feel.
- Services: Very professional and friendly.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Johnstanno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review, 26 May 2014
Good day Johnstanno,

Thank you for taking the time to review us. My team and I are pleased to hear you enjoyed your stay with us and are all overjoyed at your incredible review of our property, especially given that you are a very well-traveled person; we are truly humbled.

I hope to welcome you back again very soon and on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,
Mike Vroom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 23 May 2014

This hotel is in a prime location (steps away from the waterfront) with an attentive front desk staff, quick wifi, delicious breakfast, gorgeous design and excellent room service. I docked one point off of the review because I didn't find the wait staff in the restaurant to be very attentive or quick at breakfast or during evening cocktail service.

Stayed May 2014, travelled as a couple
Helpful?
Thank KBreitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review, 26 May 2014
Good day KBreitman,

Thank you for your review on recent stay at Queen Victoria Hotel. I am glad to read that you enjoyed your stay with us. Thank you for your feedback regarding your breakfast service as this allows me to monitor our service levels.

We hope to welcome you back again very soon and on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Best regards,
Mike Vroom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
long island ny
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 17 May 2014 via mobile

Modern design boutique hotel near waterfront, The real wow is the restaurant where the young chef turns out the most creative. --and clearly very labor intensive dishes. If you don't stay there (and the breakfast buffet is the best we've ever seen)--then go there for dinner,

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank theperipatist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review, 26 May 2014
Good day theperipatist,

My team and I are pleased to hear you enjoyed your stay with us and are all overjoyed at your incredible review of our property. Chef Sam and her young dynamic team do an amazing job and creating some of Cape Towns best dishes. We would love to see your review on Dash's Trip advisor page.

We look forward to welcoming you back soon.

Kind regards,
Mike Vroom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 15 May 2014 via mobile

Great location - central to local attractions etc.
Excellent accommodation.
Food (esp. dinner was 'to die for'. Innovative, and tasteful.
Service was great.
If u want to stay in Capetown this is the place to stay.


Stayed May 2014, travelled as a couple
Helpful?
Thank roXxy105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel, responded to this review, 26 May 2014
Good day roXxy105,

Thank you for your fantastic review. We are pleased to hear that you enjoyed your stay with us and that your dining experience blew you away. We would love to see your review on Dash Restaurant and Bar on their Trip Advisor page.

I hope to welcome you back again very soon to spend some more time with us and on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Best regards,
Mike Vroom
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.2 mi away
Cape Grace
Cape Grace
#7 of 106 in Cape Town Central
5.0 of 5 bubbles 1,919 reviews
0.3 mi away
Victoria & Alfred Hotel
Victoria & Alfred Hotel
#26 of 106 in Cape Town Central
4.5 of 5 bubbles 1,414 reviews
0.3 mi away
One&Only Cape Town
One&Only Cape Town
#13 of 106 in Cape Town Central
4.5 of 5 bubbles 1,475 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
The Table Bay Hotel
The Table Bay Hotel
#17 of 106 in Cape Town Central
4.5 of 5 bubbles 2,037 reviews
1.0 mi away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#31 of 106 in Cape Town Central
4.5 of 5 bubbles 1,641 reviews
0.6 mi away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#32 of 106 in Cape Town Central
4.5 of 5 bubbles 1,460 reviews
Show Prices
Show Prices
Show Prices

Been to Queen Victoria Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Queen Victoria Hotel

Property: Queen Victoria Hotel
Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Cape Town Central
#7 Business Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#14 Luxury Hotel in Cape Town Central
#34 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Queen Victoria Hotel 5*
Number of rooms: 35
Official Description (provided by the hotel):
The Queen Victoria Hotel is the newest addition to Newmark Hotel’s portfolio, which offers a myriad of ideally located upmarket hotels, other accommodation options and restaurants. What sets this unique five-star boutique hotel apart is the attention to detail given by the creative team responsible for its development, who achieved this through their unwavering passion for awe-inspiring design.From the creative brief of ‘where classic elegance meets contemporary design’, every effort has been made to ensure that the 35-room Queen Victoria Hotel is a haven of calm, luxury and understated opulence amongst the hustle and bustle of Cape Town’s popular V&A Waterfront.The interiors create an ambience of peaceful elegance, through the use of greys and taupes, marble-clad walls, crystal chandeliers, white marble and wooden parquet flooring, not to mention the triple-volume foyer with its dramatic white spiral staircase, glass lift and crystal chandeliers. The signature shade of deep purple has been employed to add a touch of regal eccentricity as an ode to the historic figure after whom the hotel is named.From the food and beverage offering at the hotel’s restaurant and bar, Dash, to the interior aesthetic, the Queen Victoria Hotel embodies a sense of international flair fused with local flavour. The menu at Dash is structured around classic French cuisine, with all ingredients sourced locally and seasonally, while ninety per cent of the interior pieces were sourced from local design geniuses.With a management team and staff dedicated to making every guest feel like royalty, a stay at the Queen Victoria Hotel will certainly exceed your expectation of what five-star luxury should be like. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda and Booking.com so you can book your Queen Victoria Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Queen Victoria Hotel Cape Town, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing