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“Fantastic intro to Cape Town and SA”

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Queen Victoria Hotel & Manor House
Ranked #16 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 1 July 2014

Beautiful property. The rooms are comfortable and the bathroom amazing. What sets this property apart is the the service and attention. They new our preferences only after asking once. Zara is a sweetheart and made sure we had a fantastic time, arranging great tours for us. A great pleace to come back to after enjoying the beautiful city.

Stayed: June 2014, travelled with friends
1  Thank TangoDCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 July 2014

Good day TangoDCA,

Thank you for your great feedback on your recent stay with us. I am glad you were able to enjoy all that the Queen Victoria has to offer and that the team were able to leave a lasting impression on you. Zara sends her kind regards.

We look forward to welcoming you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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395 - 401 of 752 reviews

Reviewed 1 July 2014

"In the Waterfront" but not quite! The hotel is elegant and warm and situated away from the madness of the Waterfront itself. Rooms are spacious, clean and comfortable. Reception is almost personal... no traditional check in counters but rather a one-to-one with the check in clerk. Only had breakfast and continental variety was plenty while the hot food was limited by an ala-carte menu...also very good though. The Waterfront is only a 5 minute stroll from the hotel, via the Springbok Experience (museum). Direct access parking is limited. Very reasonably priced.

  • Stayed: June 2014, travelled on business
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1  Thank andrewdowner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 July 2014

Good day im_bandit,

I am glad to read that you enjoyed your recent stay with us. We pride ourselves on having that personalized interaction with our guests so thank you for your complimentary feedback on this and the facilities at the Queen Victoria Hotel.

We hope to welcome you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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Reviewed 30 June 2014

We stayed there 3 days 2 nights after spending another 3 days at sister property Victoria&Alfred hotel. Staffs are always ready to help you and made us feel welcomed. Great breakfast. Room was super clean, comfortable and well-appointed, especially we liked the comfortable bed. Room was so nice that we didn't want to wake up and start travelling around.
It is walking distance to waterfront, which we liked the most about Capetown, and walking back and forth was surely safe. Surely we want to come back next time.

  • Stayed: June 2014, travelled as a couple
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1  Thank TimLee1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 July 2014

Good day TimLee1982,

Thank you for your lovely review on your recent stay and complimentary feedback about our staff and facilities.

We hope to welcome you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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Reviewed 30 June 2014 via mobile

We recently had the great pleasure of staying at The Queen Victoria Hotel in Cape Town. Upon our arrival we were warmly greeted, our check in was prompt and we were given a lovely warming cup of hot chocolate, before being showed to our room. The decor of the hotel is elegant and our room was beautiful and very comfortable. We had dinner at Dash restaurant (in the hotel) and the service was impeccable - the staff were friendly, knowledgeable and very attentive! And the food was beautifully presented and incredibly delicious - one of the best I have had! Breakfast the next morning was at the V & A hotel - once again very warm and friendly staff, amazing buffet spread and hot breakfast on offer! Our stay was really wonderful and we had a great time - hope to return soon!

Stayed: June 2014, travelled as a couple
1  Thank Daniela d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 July 2014

Good day Daniela d,

Thank you for taking the time to write such a wonderful review. I am glad to hear that you enjoyed your time with us and were able to experience the tantalizing food that chef Sam and her team create at Dash Restaurant, as well as experience the breakfast selection that our sister hotels have on offer.

We hope to welcome you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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Reviewed 26 June 2014

A very well run hotel that's a stone throw from the V&A.
Close enough, but also away from the noise as you get the dock side hotel and the Springbok museum blocking the noise from the weekend waterfront crowd.

Rooms are clean and comfortable, deservingly of a 5 star rating.

During my stay, wife decided to get the hotel's staff to assist in getting a surprise cake whilst we were our for my birthday dinner and they duly complied and left well wishes in the room as well!

Kudos to the team at the Queen Victoria hotel!

Stayed: June 2014, travelled as a couple
1  Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 3 July 2014

Good day George L,

Thank you for your complimentary feedback on your recent stay with us. We do hope that you had a wonderful birthday celebration while in Cape Town and at the Queen Victoria Hotel.

We hope to welcome you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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Reviewed 19 June 2014

We had a great stay. The hotel was great and fabulous. Staff were very very friendly and useful (really), they went extra mile to help us and make our stay great.
They gave us an upgrade and the room was amazing, comfortable, great bathroom and tub, and the room had a view of the table mountain. Breakfast was very very good with alot of options, we liked it.
The location was great, 2 minutes walking to the waterfront.

  • Stayed: June 2014, travelled as a couple
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2  Thank Hietham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 21 June 2014

Good day Hietham,

I am glad to read that you enjoyed your recent visit to the Queen Victoria Hotel. Thank you for your complimentary feedback regarding our staff, facilities and restuarant as we certainly try to go the extra mile for all our guests.

We hope to welcome you back again soon to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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Reviewed 15 June 2014

Friendly staff. Good service. Good quality. restuarant menu might not be to every one's liking and is limited. Not too many TV channels in the room however adequate.
Price / Quality wise a bit on the high side. The V&A Hotel across the road belongs to the same group has same service etc. but significantly cheaper.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
2  Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike_Vroom, General Manager at Queen Victoria Hotel & Manor House, responded to this reviewResponded 21 June 2014

Good day Rob B,

Thank you for your feedback regarding you recent stay with us. I am glad that you enjoyed your time with us.

We hope to welcome you back again soon to either the Queen Victoria or Victoria and Alfred hotels to spend some more time with us, so on your next visit please do let reservations@newmarkhotels.com know as we would love to make you feel even more at home with us.

Kind regards,

Mike Vroom

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen Victoria Hotel & Manor House

Address: Portswood Close, Portswood Ridge | V&A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Cape Town Central
#7 Spa Hotel in Cape Town Central
#11 Romantic Hotel in Cape Town Central
#16 Luxury Hotel in Cape Town Central
Price Range: £212 - £526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Queen Victoria Hotel & Manor House 5*
Number of rooms: 35
Official Description (provided by the hotel):
Queen Victoria Hotel & Manor House is a luxuriously appointed, deluxe boutique hotel in the Portswood Ridge Precinct in the Victoria & Alfred Waterfront, Cape Town. The hotel not only encapsulates the luxurious style and attention to detail that defines small, luxury retreats around the world but also enjoys a unique location. The hotel has 35 luxurious rooms and suites, including a presidential suite with a generous terrace for al fresco entertaining. From the food and beverage offering at Dash, the hotel’s restaurant and cocktail bar, to the interior aesthetics, the Queen Victoria Hotel embodies exquisite international flair that is fused with local flavour. The Manor House is adjacent to the Queen Victoria Hotel - and is a butler-serviced 4 suite boutique hotel. ... more   less 
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Also Known As:
Queen Victoria Hotel & Manor House Cape Town, South Africa

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