I stayed for a long time at the Best Western Cape Suites Hotel. First I was really satisfied, but after two weeks my opinion changed. The worst point for me was the staff, because they do not listen to you when you have recommandations, complaints or suggestions as you can see here at Tripadvisor too. (The negative reviews are ignored)
The cleanliness got worse. The bathroom was not cleaned well and the floor was dirty too.
The guest laundry was a colossal cheek. I went to the reception in the morning and they told me that the laundry is available NOW. At the end I had to wait till 4 pm., because there were other guests who asked the staff earlier than me. Unfortunatly, it was everytime the same, although I indicated to this situaion.So why is there no list, where name/room number and time are mentioned?
Last but not least, I would not recommend this hotel, because of the rude staff members at reception (female ones) and the points above.
- Official Description (provided by the hotel):
- Nestled at the foot of Table Mountain, with views of the Cape Town city skyline and Table Bay, lies the BEST WESTERN Cape Suites Hotel, a village-style hotel with a total of 61 studio, one, two and three-bedroom suites. Guests will enjoy a home away from home environment in spacious accommodations, air-conditioned suites with fully equipped kitchens, all at three star standards. Ideally located, the hotel is a five-minute drive to the famous V & A Waterfront and a 15-minute drive to the beaches of Camps Bay and Clifton. The BEST WESTERN Cape Suites Hotel provides a sensible alternative in offering affordable accommodations for tour groups, business travelers, families and individuals who are looking for spacious accommodations with convenient amenities in Cape Town. ... more less
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- Also Known As:
- Best Western Cape Hotel Cape Town Central
- Best Western Cape Town
- Cape Town Best Western
- Best Western Cape Suites Hotel Cape Town, South Africa