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“The perfect stay”
Review of Cape Grace

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Cape Grace
Ranked #7 of 110 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 1 March 2012

We started our South African vacation with a stay at the Cape Grace hotel for the first 5 nights of a 16 night holiday and could not have been any happier. The property itself was absolutely perfect. Although the property was renovated a few years back, everything looked brand new. The location in the Waterfront was perfect and walkable to lot's of restaurants, shopping, and "tourist" area of Capetown. It was also just a short drive (provided by hotel BMW) to all of the other parts of the city and Table Mountain.

The service was the friendliest and most helpful that I have experienced at any property --- from the front door man, to wait staff, to the front desk to the concierge. Each and every one of them ready to see if we had everything we wanted, to provide restaurant or touring advice, and to make sure we had everything we needed. We couldn't have felt more genuinely welcome.

We spent the first day on-property recovering from jetlag and enjoyed Tapas on the water at sunset at the bar in the back of the hotel overlooking Table Mountain for dinner. The food in the main restaurant for dinner later in the week was incredible and breakfast (which was included) was outstanding as well. Room were spotless, large and well equipped. And the beds were extremely comfortable.

We used the complimentary hotel BMW many times throughout our stay without any issues or waits. My only area for potential improvement (which is difficult to find) was that the wifi was a bit spotty in some of the public areas (lobby, pool, library, etc). Although the signal was strong and incredibly fast in our room, and it is provided free of charge to all hotel guests (so it's hard to fault).

Overall it was the perfect place to start our trip and we couldn't thank the Cape Grace enough for a fantastic stay. We wouldn't want to stay anywhere else.

Room Tip: Request or book a room with a view of Table Mountain and the marina.
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  • Stayed: February 2012, travelled as a couple
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Thank brysal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,603 - 1,609 of 2,104 reviews

Reviewed 29 February 2012

My wife and I started our South African holiday at the Cape Grace Hotel in Cape Town. The hotel gave first class service and comfort. The location is just perfect for walking to the Waterfront each evening to vist the local bars and restaraunts. Enjoyed a deluxe room although the view on the "dockside" was not the best it did not detract from a wonderful stay. It is also a perfect base to visit all the local tourist attractions - Table Mountain, Robben Island, the Gardens etc. Thanks for the stay.Would recommened to anyone visiting Cape Town

Room Tip: Ask for a room overlooking the yacht side of the hotel.
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  • Stayed: January 2012, travelled as a couple
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Thank sunlock48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

We stayed our first four nights at Cape Grace and what a hotel! The service is just incredible, nothing is too much trouble. We had a room overlooking the marina and Table Mountain and after the overnight flight from London it was just so welcoming. Breakfasts were wonderful and we ate in the hotel one of the nights, should have eaten there again as it was by far the best food and service in the area. The concierge Hoon was so helpful when we tried to contact our car rental company with a problem and we had been given the wrong phone number. We used the limo service just once because we had a rental car but if I ever go again I would pre-book for transport to attractions. The decor and attention to detail is breathtaking and I would not hesitate in staying there again and would recommend it as one of the best hotels you could ever stay in.

Room Tip: Rooms overlooking the marina and Table Mountain must be quieter as the other side is the road and th...
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  • Stayed: January 2012, travelled as a couple
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1  Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2012

First trip to Cape Town and stayed at the Cape Grace for 5 nights and couldn't recommend it more highly. One of my top hotels in the world. Decor is new and fresh creative Dutch Colonial (make sure and check out the chandeliers throughout the property!) Very well maintained property - friendly and helpful staff. We even witnessed the staff scrubbing the moldings and baseboards in the hallway with soap and water. Hoon - the concierge is THE BEST concierge I've ever worked with - super nice guy and very knowledgeable. And don't overlook the restaurant - had dinner one night and wished I had eaten there more.

Room Tip: Rooms facing table mountain side of hotel are much better.
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  • Stayed: February 2012, travelled as a couple
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1  Thank TroyToGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

We spent only one night at the Cape Grace during our recent holiday to South Africa....wish it could have been much longer. Have never experienced service like this anywhere. The staff were amazing and nothing was too much trouble. We had a deluxe room overlooking Table Mountain with a wonderful view and attention to detail in the room was fantastic. The buffet breakfast was the best we have ever eaten. We will be back!

Room Tip: Table Mountain view is fantastic
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  • Stayed: February 2012, travelled as a couple
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Thank HollyDog58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2012

Absolutley worthwile every penny.
We would love to come back next year.

  • Stayed: February 2012
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Thank PR_S18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

On arrival at 9am our room was ready for us and what a beautiful view we had of the harbour. During our stay we had no complaints at all about this beautiful hotel on the V & A waterfront. The staff were very friendly and extremely helpful, nothing was too much trouble & the complimentary car service was brilliant.

We ate in the hotel restaurant twice as it was so good and the pool here is wonderful for relaxing around after a busy day. Cannot rate this hotel highly enough.

Room Tip: Harbour View
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  • Stayed: February 2012, travelled as a couple
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Thank Virginia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Grace

Address: West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#7 Luxury Hotel in Cape Town Central
Price Range: £378 - £1,235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cape Grace 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more   less 
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Also Known As:
Cape Grace Hotel Cape Town Central
Hotel Cape Town
Cape Town Grace
Cape Grace Cape Town, South Africa

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