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“Cape Town in Luxury”
Review of Cape Grace

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Cape Grace
Ranked #6 of 109 Hotels in Cape Town Central
Certificate of Excellence
Johannesburg
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Cape Town in Luxury”
Reviewed 4 June 2012

A beautiful hotel with first class service! From the moment we arrived, we knew that we where in the best hands. Check in was quick and effecient, the rooms are stunning with breathtaking views of the harbour and Mountain. We had lunch in the restaurant and our food was divine. Drinks both nights at The Bascule - after ordering our first round, we never had to ask, our waitress knew what we wanted and was always there to help us. An excellent breakfast with a wide variety - something to cater for everyone's needs. I can highly recommend a stay at the Cape Grace.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Tanya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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USA
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 June 2012

What a hotel! From my stunning, spacious room with the Charlotte Rhys bathroom amenities to the breathtaking view of Table & Lion Mountains...I could have stayed for weeks. The location is perfection - steps away from the Waterfront where one can wine and dine and catch all the boats, buses and helicopters for any tour.
The breakfast buffet was perhaps among the best I have ever had and the afternoon tea service was memorable- better than the Ritz in London!
The staff is gracious, smiling and goes out of their way to please.
The Spa is gorgeous, offering an array of treatments and the gym is open 24hrs.
I cannot say enough about this hotel!!! I can't wait to return.
Thank you so much for taking such good care of me!

  • Stayed June 2012
    • Value
    • Location
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Helpful?
1 Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston Area
Level Contributor
171 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 2 June 2012

Everything about the Cape Grace speaks of service and luxury. From the moment we were greeted at the airport by their driver, the experience was everything that you expect from a luxury hotel. Some particular notables:

I've never stayed in a hotel where the dining venues were so enjoyable that I did not want to leave the hotel! Whether it was breakfast in the Signal Restaurant, tapas in Bascule Bar, or a light dinner in the library, every meal was exquisite.

The rooms are adequately sized but the bathrooms are HUGE marble affairs with a separate shower, a deep soaking tub, a separate water closet, and two sinks.

The car service is a huge convenience and available to take visitors distances that cover the main attractions (You'll want to rent a car or take a tour to get to the peninsula or wine country.)

One note: I'd not pay extra for a room with a patio again. Although the view was lovely, when you sat down, most of the view was blocked by patio walls that were high and wide. But it did not matter - the hotel and surrounding area were so nice, we did not miss sitting on the patio.

The Cape Grace is elegant and comfortable at the same time. If I'm ever in Cape Town again, I'll certainly stay here.

Room Tip: Don't pay extra for a patio. When you sit down, you lose most of the view.
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  • Stayed July 2011, travelled as a couple
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Helpful?
Thank BlueTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crossett
Level Contributor
914 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed 31 May 2012

From the moment we arrived on the property, we were treated to superb service, food and amenities. This hotel has the best concierge service I have ever had the pleasure to use. We had emailed ahead and they arranged two days of the most wonderful day tours anyone could enjoy. The restaurant staff is so helpful and friendly and accomodating. They would have my diet coke on the table ready for me after our first meal there. Hats off to the Cape Grace!!!!

Room Tip: I doubt there is a bad room in this supreme location.
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank Gran7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 May 2012

On the 4th of may, my cousin and I checked into the Cape Grace Hotel after a very long plane ride. We were personally escorted to our room by the manager on duty, shown all th amenities, and then before we knew it, the luggage arrived. The room had a large entrance space including the ubiquitous mini bar, but nice tea and coffee making facilities. The coffee was actually an individual one cup filter type, and there was always some biscotti with it. Then there was a dressing room...two closets separated by a dressing table, and a separate bath including a room with a toilet, double sinks, a luscious tub and a two headed shower. Everything about the room was spacious and comfortable and luxurious.
The hotel has a charming library where you may visi with friends, have a light meal or even read a book. The hotel also offered us the services of a car and driver, complimentary, and off we went to table Mountan. Breakfast is n experience in delicious creativity.
While we didn't use the spa or the pool, both looked inviting. And the location of the hotel...superb.

  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
1 Thank grannynanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harare
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 May 2012

A fabulous night spent at the Cape Grace. Splendor at its best!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Roxienne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Africa
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 May 2012

I concur with all the positive comments and this is arguably the best hotel that I've stayed in - I have stayed in 'over the top' good hotels but in terms of understated elegance this one is tops. Hats off to Nqobile (The Library) for superb service, and to the breakfast staff, also to ?Faith who checked me in. I was so impressed by the efficiency. My one tiny gripe that usually can ruin a good stay: I was enjoying a glass of port in the Library and one waitress paced up and down past me and a friend that I had not seen in a year. Well a second came by and said quite blandly: "Is one of you a guest here." I would rather she asked for my room number because the attitude was as if I had walked off the street and poured myself a glass of port. Meanwhile, foreign guests were trooping in, seating themselves and they were handed menus - no questions asked. I found this severely annoying especially in the presence of a guest. However, Nqobile's superb service the next night made up for any inconvenience. This should not detract from the 99.9% I give the hotel for efficiency and breakfast in bed -- a treat and at no extra cost.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JburgSouthAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Grace

Property: Cape Grace
Address: West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#6 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Cape Grace 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more   less 
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Also Known As:
Cape Grace Hotel Cape Town Central
Hotel Cape Town
Cape Town Grace
Cape Grace Cape Town, South Africa

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