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“Excellent Hotel - best ever!” 5 of 5 bubbles
Review of Cape Grace

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Cape Grace
Ranked #7 of 106 Hotels in Cape Town Central
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent Hotel - best ever!”
5 of 5 bubbles Reviewed 5 May 2014

We stayed at Cape Grace as part of our honeymoon and can honestly say that it was a favorite! Thank you for the wonderful professional service, friendliness of all staff, beautiful room, best food, and the list can go on and on! You deserve all your stars Cape Grace, thank you for an unforgettable experience!!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank annvz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,918 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (590)
Date | Rating
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  • English first
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English first
Cape Town, South Africa
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2014

The food at the Cape Grace Hotel was surprisingly filling for the amount of food that you get. I ordered the Risotto and hake with mash and I nearly couldn't finish the food on my plate. I enjoyed the food at the Cape Grace Hotel so much that I recommend this hotel highly to any traveller or person wanting a filling plate of food.

Room Tip: Get a room with a view of the harbour
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  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Benjamin317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
276 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
3 of 5 bubbles Reviewed 1 May 2014

Wonderful hotel in many ways - the public rooms are magnificent the staff are courteous beyond belief and will do all they can to help and a great position. Breakfast had plentiful choice and the cooked food was fine. The 2 dinners we had there were above average but not totally amazing.
The pool area was fine and the attendants helpful but the sun loungers had not been covered overnite and as it rained heavily were unusable for a few days after - also there was some evidence of used towels being reused for new clients.
The Bascule could get quite noisy if there were a lot of customers and the staff seemed to chat amongst themselves rather than serve customers. I asked for my usual tipple but when it arrived it was rather unpleasant tasting . I asked the waiter if he was sure that it was the drink I asked for and he insisted it was. I called the manager over who eventually agreed that it wasn't the requested drink but couldnt say what I had been served
Our room was rather dowdy and tired looking - buttons missing from the leather chesterfield recliner - it was evident that altho towels and sheets could be changed daily - there was no daily vaccuum service. The bathroom needed a complete renewal
All of which would have been tolerable if we hadn't been paying £500 a night. Glad I went but probably wouldn't ggo again

Room Tip: suites are fab
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  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank whoopsidoneitagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ca
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

The standard of service was exemplary - from reception, to housekeeping to restaurant and not least concierge. Everyone was friendly, helpful and efficient. spotlessly clean throughout.. A truly 'leading hotel of the world'. Superbly situated with excellent services. Very comfortable lounge with great service. Excellent breakfast.
We walked to a restaurant in the huge world class mall a short stroll from the hotel. Great selection of restaurants. We selected a different one each of the three nights we stayed at the Cape Grace. All three were outstanding.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank fleish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poulton Le Fylde, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

It was my 25th wedding anniversary and we wanted 3 days in Cape Town followed by a safari. Our travel agent suggested the Cape Grace and we are so glad we went with the recommendation. When we arrived it was such a warm and genuine welcome, they couldn't have done any more for us. The breakfast was fantastic, the concierge service was second to none and made great recommendations for days out and restaurants (try Camps beach it was spectacular and Zenzero restaurant there was great).
We used the chauffeur service most days (I suggest you order the picnic and have it delivered).
The rooms are lovely, the views are spectacular and the staff in the hotel just cannot do enough for you. I wouldn't hesitate to recommend Cape Grace whole heartedly...

Room Tip: Only stayed in a room with a harbour view
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DashHart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

The standard of service was exemplary - from reception, to housekeeping to restaurant and not least concierge. Everyone was friendly, helpful and efficient. spotlessly clean throughout.. A truly 'leadijng hotel of the world'. Superbly situated with excellent services. Excellent breakfast

Room Tip: Second floor marina and Table mountain view was quiet and excellent
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

Best hotel we have ever stayed in (and we are quite fussy!) location is so central, decor is simply beautiful, food is delicious, staff are outstanding( in particular the concierge Liezel, she organised our whole itinerary in Cape Town and even after we left the hotel) and the chauffeur service a lovely surprise. We were blown away and can't wait to return. You must stay here :)

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bearcatdub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Grace

Property: Cape Grace
Address: West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#7 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Cape Grace 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more   less 
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Also Known As:
Cape Grace Hotel Cape Town Central
Hotel Cape Town
Cape Town Grace
Cape Grace Cape Town, South Africa

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