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“fantastic place” 5 of 5 bubbles
Review of Cape Grace

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Cape Grace
Ranked #7 of 106 Hotels in Cape Town Central
Certificate of Excellence
NEW ZEALAND
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“fantastic place”
5 of 5 bubbles Reviewed 27 January 2010

this hotel is in the best spot of the city. Is very nice, clean and comfortable. The view of the waterfront is great, the service is outstanding and all the staff is more than helpfull GREAT

  • Stayed January 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PinotNoirlover57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,920 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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La Crosse, Wisconsin
Level Contributor
115 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 22 January 2010

Cape Grace Hotel is located in a terrific location in terms of shopping and restaurants. The hotel is right on the harbor and the views are beautiful. There are wonderful touches, such as complimentary sherry and port in the library every evening; downloads of your favorite newspapers (we got the New York Times and USA Today delivered to our room every day) and the courtesy limo to places in Cape Town.
The service in the restaurants was not consistent. Several times at breakfast we had to find our own coffee and almost beg for service. Given the price of the hotel, this is unacceptable. The guest relations desk was not always staffed with people who could help out.
Rooms were lovely with a spacious dressing area and a huge marbled bathroom. French doors opened to a view of the harbor-in the evenings we saw seals romping in the water.
Overall this is a very gracious and lovely place to stay.

  • Stayed January 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank PatWisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yarm
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 21 January 2010

The Cape Grace is situated at the V & A watwerfront development. The room we had was one of the best we have ever occupied. The staff were pleasant and extrenely helpful. The food was excellent.
The only drawback is that the non-smoking area of the bar is sometimes cordoned off for private parties. Otherwise faultless.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IanHYarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Scotland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 19 January 2010

Stayed at the Cape Grace for 4 days at the start of our trip to South Africa. From the minute we arrived at the hotel it was a fantastic experience. It ranks as one of the best hotels we have stayed in. The team at Guest Relations are very helpful in arranging tours or restaurant recommendations. (Special mention to Sheba!). The breakfasts were of an extremely high quality with an excellent selection. The rooms and general decor of the hotel is extremely classy whilst being very cosy and welcoming. The pool area is a bit on the small side but was never busy during our stay and the pool staff couldn't do enough for you. We made good use of the hotel's BMW 7 Series to ferry us around the city, it's complimentary and you do need to book in advance. The hotel is certainly not cheap but we also didn't feel it was poor value either. The old addage you get what you pay for certainly applies at the Cape Grace.

  • Stayed January 2010, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gusfenton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 January 2010

after three flights this hotel couldn't be more inviting. Centrally located to many restaurants so you dont need a taxi.

Stayed November 2007, travelled as a couple
Helpful?
Thank ATLhomie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monte-Carlo, Monaco
Level Contributor
256 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 bubbles Reviewed 17 January 2010

Cape Grace sits among the top hotels I have ever stayed at (along with Four Seasons Hong Kong, Four Seasons des Bergues in Geneva and the Park Hyatt Tokyo).

The rooms are spacious, and feel completely new and clean. They all offer views of either the harbour or Table mountain. Beds are very comfortable and sheets are crisp.

Bathrooms are also very luxurious and clean. Our room had a huge shower that could fit two.

Overall, the furniture feels new yet comfortable and homy. The service was irreproachable (concierge/reception were always quick to satisfy our demands and make recommendations for dinner).

The location of the hotel is perfect for tourism. It is also pretty close to the World Cup stadium (probably a 20-minute walk).

The hotel restaurant was also excellent. We had dinner there our last evening and it offers a great selection of seafood from the region.

All the amenities and service level of this hotel make it a sure 5-star by any international standard.

Stayed January 2010, travelled as a couple
Helpful?
2 Thank mahme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
111 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 5 January 2010

I write this review only as a tribute to everything that you read in all of the other reviews which rates this hotel as 5-stars. Our stay was wonderful, service was outstanding and the understated elegance of the hotel is very, very elegant. There are some things that can be improved: I also wished the sauna and steam area was a little more private. Food was not great, but we ate out on most occasions, so our expectation wasn't out of whack with the experience. We went for service, as we stayed at Twelve Apostles earlier in the year and were terribly disappointed. We got everything we dreamed and asked for. Great Hotel

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nicmac_houston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Grace

Property: Cape Grace
Address: West Quay Road | Victoria & Alfred Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Cape Town Central
#3 Romantic Hotel in Cape Town Central
#4 Business Hotel in Cape Town Central
#5 Family Hotel in Cape Town Central
#7 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Cape Grace 5*
Number of rooms: 120
Official Description (provided by the hotel):
Nestled on a private quay between the working harbour of Cape Town’s bustling Victoria & Alfred Waterfront and the serenity of an international yacht marina, Cape Grace is a welcoming and gracious sanctuary of tradition, sophistication and contemporary comfort. ... more   less 
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Also Known As:
Cape Grace Hotel Cape Town Central
Hotel Cape Town
Cape Town Grace
Cape Grace Cape Town, South Africa

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