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“The most beautiful hotel in the most beautiful city”

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Belmond Mount Nelson Hotel
Ranked #10 of 109 Hotels in Cape Town Central
Certificate of Excellence
Seattle
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“The most beautiful hotel in the most beautiful city”
Reviewed 13 June 2011

Our group of 26 had dwindled to 16 by the time we got here and I am so sorry for those who had to go home. I am truly in love with this hotel, its staff, its resident kitty cats, and every single thing about it. We were all on the 4th floor in the main building (had flat screen TVs by the way) and our gorgeous room had a little terrace looking right at Table Mountain. Breakfast in the Oasis was super, we loved Planet Bar and the restaurant, everything is perfect. Orient Express had arranged a couple of days touring and we were totally wowed by the Winelands; the Stellenbosch area puts Napa to shame. We adored Uva Mera and had an incredible luncheon at Muratie that will live in our hearts forever. Three nights are not enough; there is so much to do in the CapeTown area. It is now our favorite city in the world. Nice shops at the Mt. N and wish I had bought more at Kottler's which is expensive but has lovely one of a kind things you will not find anywhere else. When you go, please tell the Nellie we love her and hope to return.

  • Stayed June 2011
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thecruiseladySeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Johannesburg
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2011

We spent a night in one of the Mount Nelson suites and it was such a treat. Beautiful lounge area with its own flat screen TV, tea and coffee facilities and a bottle of water with an ice bucket. The bathroom was luxurious and spacious with very good selection of toiletries. We felt nothing had been overlooked. The staff were very friendly and helpful and the breakfast absolutely delicious. We also tried the Planet bar and restaurant and both were excellent. I didn't want to leave.

  • Stayed June 2011, travelled on business
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank BisousJohannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
64 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 2 June 2011

My wife and I stayed for three nights recently.
Yes, the hotel is excellent, with beautiful grounds and rooms but the most impressive aspect was the incredible service.
Little details like the front desk staff greeting us by name every time we passed were exceptionally impressive.
Truly first rate. We are bound to return soon.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank JFF79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 1 June 2011

The rooms are old and depilated still tube tv one can understand by looking at the lobby how the rooms are. An orient express owned hotel. They could do much better. The security guards are rude especially Mango, as a hotel customer though I was taking a short cut through the property, did listen just told me not to do it even though said I am a customer. Bad

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sucuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottish Highlands, United Kingdom
Level Contributor
136 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 5 May 2011

Upgraded to a suite as it was my husband's birthday and given a bottle of sparkling wine but even for a hotel of this size and grandeur there was something lacking. Compared with other 5 star hotels in South Africa and the Far East the service was just not top notch. Breakfast was served on a beautiful terrace overlookin the pool but the waitresses were totally disinterested. While the main restaurant was excellent there really was no where else to eat in the evening and the bar staff were unwelcoming. the location was fine but I would probably stay at the Waterfront next time.

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
Thank Persephone20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2011

We visited Cape Town after a South African photo safari, and my friend chose the Mount Nelson. It is a grand old hotel in the center of Cape Town. The hotel is gracefully aged, meticulously cared for, and luxurious. The best part, however, is the staff - they made us feel like royalty. The restaurants on site are world class, and the spa is superb. Afternoon high tea is not to be missed. I've traveled throughout the US and Europe, and the Mount Nelson Hotel might just be the nicest hotel I've ever visited. Bravo, bravo, bravo!

  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
1 Thank dburgess56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 May 2011

We arrived on a BA flight from London (BA world traveller class being a big disappontment) to be met by a very smartly dressed driver from the hotel. Our luggage was handled by the driver and in the Mercedes there were bottles of water and hand towels for our use. The driver also had a number of brochures telling us all about the places we may care to visit during our stay.
Upon arrival at the hotel we were checked in quickly and efficiently and whilst we waited for our room to become available we were able to have drink in the beautifully appointed lounge.
Our room was well appointed with all the amenties you could want. There were clean towels and clean bed linen everday and we wanted for nothing.
The food was excellent having been prepared by world class chefs. The afternoon teas were fantastic.The staff and the management were highly professional and approachable taking time to chat and give us advice on where to visit.
All in all and awesome experience and we cannot recommend this oasis of pure indulgent luxury highly enough. We were truly sad when we had to leave at the end of a memorable holiday. We will be back!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sagjames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Mount Nelson Hotel

Property: Belmond Mount Nelson Hotel
Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#10 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Official Description (provided by the hotel):
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa

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