We enjoyed our 2-week stay at the Mount Nelson in November 2012 so much that we decided to come back for another 2 weeks in March 2013. The Mount Nelson is undoubtedly one of the best hotels we have ever stayed in with gorgeous rooms, excellent facilities and lovely grounds. In a hotel of this standard it would be very easy for the service to become a bit formal and stuffy but that's certainly not the case at the Mount Nelson. While the staff are of course professional, efficient and helpful, they effortlessly blend that with a warm and friendly manner which instantly makes guests feel comfortable and "at home".
We were upgraded to a Deluxe room (276) in the Oasis wing of the hotel which was newly refurbished just a few months ago. Our room was gorgeous, furnished in the colonial style which suits the Mount Nelson so well but incorporating all the modern comforts which today's traveller expects (efficent/quiet air-conditioning, free/fast wi-fi, decent shower, etc). One particularly thoughtful addition was a row of international power sockets so that gadgets with UK/US/continental Europe/etc plugs could be used without a travel adaptor. The room also included the most cleverly disguised television we have seen anywhere!
The only negative thing was the service in the Oasis restaurant at breakfast which didn't quite match up to the high standards everywhere else in the hotel.
In summary, this is a wonderful hotel which we expect to visit many more times.
- Official Description (provided by the hotel):
- Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more less
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- Also Known As:
- Mount Nelson Cape Town
- Hotel Mount Nelson
- Belmond Mount Nelson Hotel Cape Town, South Africa