We booked here for the last night of our holiday and checked in early,our room was ready soon afterwards.Although we booked a classic room we were upgraded to a deluxe room which was well equiped and we had none of the problems referred to by a previous reviewer.
We found all the front of house staff including car pool,porters,concierges and reception staff excellent.We asked for a late checkout and whilst we couldnt stay in our existing room we were given a small room with day bed,bathroom,shower etc at no extra charge.
The breakfast was good although the waiter did seem a touch inexperienced.We also ate in the conservatory before we left for an overnight flight which was also good
.If we had a gripe it was that during the day it was raining and there was absolutely nowhere to sit inside the hotel from lunchtime till early evening as every available space,even including the bar, was full with people having afternoon tea.We fel there should be some space set aside for guests who aren't taking Afternoon Tea.We accept that in good weather we would have been outside by the pool but even in Cape Town the weather isn't always perfect..
Overall we really enjoyed the experience and would return
- Official Description (provided by the hotel):
- Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more less
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- Also Known As:
- Mount Nelson Cape Town
- Hotel Mount Nelson
- Belmond Mount Nelson Hotel Cape Town, South Africa