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“All You Could Want & More ....” 4 of 5 bubbles
Review of Belmond Mount Nelson Hotel

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Belmond Mount Nelson Hotel
Ranked #10 of 106 Hotels in Cape Town Central
Certificate of Excellence
Cork, Ireland
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“All You Could Want & More ....”
4 of 5 bubbles Reviewed 10 August 2008

We had a fab stay at the "Nellie" in March this year. Warm, friendly and very helpful staff, wonderful outdoor pool with great poolside service and food. Magnificent restaurant for dining in the evenings - All in all, a fabulous hotel for a great holiday with your loved ones, family and/or friends. Can't recommend this hotel enough - if you don't stay here, then you should definitely pop in for afternoon tea! Enjoy!

  • Liked — Staff & Ambiance at the hotel
  • Stayed March 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Murcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewCapeTown, Andrew - General Manager at Belmond Mount Nelson Hotel, responded to this review, 20 August 2008
Thank you for your kind words on your recent stay with us. We greatly value all feedback from our guests and i will ensure that our staff get to enjoy your report. On behalf of the team we look forward to welcoming you back in the near future.
Kind regards
Andrew Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,451 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (265)
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English first
leicestershire
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 5 August 2008

Wonderful historic hotel. Rooms excellent. We were looked after very well. This was our second time, my sister in law and husband with us on their honey moon-sorry to leave after 3 days. Staff all very helpful-couldn't do enough for you. Rooms were excellent and breakfasts delicious with so much choice. Would recommend to anyone.

  • Liked — everything
  • Disliked — rooms could be a little cool
  • Stayed June 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sutsuttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewCapeTown, General Manager at Belmond Mount Nelson Hotel, responded to this review, 20 August 2008
Thank you so much for your very kind feedback. On behalf of the team we are glad that you, your sister in law and her husband enjoyed your stay and that their honeymoon experience at the MNH was memorable. I loved the picture your placed on trip advisor! As a hotel focused on the families, young singles and honeymooners we are delighted when we can assist to make a special occasion a very special occasion. We look forward to welcoming you back in the near future and to have your sister in law and her husband back to celebrate their anniversary with us next year! I will share your feedback with all our staff. Thank you again.
Kind regards
Andrew Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 June 2008

I stayed at this hotel whilst on business, so I didn't have to pay for it out from my own pocket. None the less, I recommend this hotel for a number of reasons:

The decor is old fashioned, but charming. Very English.

The beds are incredibly comfy.

There's a great attention to detail. After a long day, I would come back to my room to find that staff had turned back my bed, laid a robe and slippers out, and left me fresh fruit and bottled water by my bed side. A bit OTT perhaps, but a nice touch.

The staff are friendly and can't do enough for you.

The Spa is wonderful - a great way to unwind. Expect prices similar to those in the UK though.

Breakfast was lovely - such a great selection.

The Planet Bar is a great place to relax with a cocktail.

Enjoy your stay! If I ever go back to Cape Town I will probably stay here again.

  • Liked — Attention to detail.
  • Disliked — Bath water sometimes ran brown! Not sure why!
  • Stayed June 2008, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank CurlyGirlSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wexford, Ireland
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 June 2008

We are checking out today; we've been here 4 nights.
From the very first minute we arrived we actually felt the hotel was built specifically for us!
I've never stayed in a hotel where we were treated so well. Our concierge, Byron, was first class. We celebrated our honeymoon here obviously, but also my birthday.
He found out both of these snippets of info, and rewarded us for it.Everyone working in here has been so helpful.
We are off travelling around South africa for the rest of our honeymoon; I just hope that the rest of our honeymoon won't be a disappointment compared to the Mount Nelson!!

  • Liked — our concierge!
  • Disliked — I've no idea
  • Stayed June 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank ColinTyrrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, TX
Level Contributor
102 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 26 May 2008

Spent three days here with a tour in March. It is a classic. Beautiful grounds, within walking distance of "downtown", and highly attentative staff. We were without luggage (lost by airline) for two days and the staff could not offer enough assistance with personal items to get us through this time. Breakfast buffet is outstanding, the restaurants and bars offer well prepared, delicious and excelently served fare in a traditional manner. The rooms are old and many of the bedrooms are a bit cramped, but the bathroom is modern, well appointed and large with both soaking tub and shower.

This is a highly recommended stay.

  • Liked — Lobby
  • Disliked — Small sized bedroom
  • Stayed March 2008
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Prof Bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 23 May 2008

I recently returned from a visit to the Cape, including a 4-night stay at the Mt Nelson. The hotel itself, including common areas, grounds and rooms, is beautiful and in a good location. You can walk from the hotel to the centrally-located sights, shops, restaurants and the hotel has a convenient complementary shuttle service that takes guests to the waterfront. Service was excellent in all aspects of the hotel and restaurants - very friendly, sincere and helpful staff. The food was excellent in the restaurants. The hotel is also excellent value, not just due to the Rand being weak but also because the hotel doesn't try to take advantage of its guests with excessive charges at the restaurants, mini-bars, etc., which makes for a more relaxing stay. Overall it's hard to find any fault with this hotel - highly recommended, particularly if you can get a good rate.

  • Stayed May 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Traveller123-World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 April 2008

We stayed here in 2007 and it was by far the best place we have stayed in South Africa. This hotel is impecable, the staff are friendly and you get what you pay for.

I highly recommend this hotel. As always, the only bad experience was our car hire which you need to be careful about. Go to the trusted brands for car hire or companies that come recommended.

We used this site and got some great car hire from £10 per day: www.sa-carhire.com

I think you will love this hotel.

Stayed May 2007
Helpful?
2 Thank wbicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Mount Nelson Hotel

Property: Belmond Mount Nelson Hotel
Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#10 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Official Description (provided by the hotel):
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa

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