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“Always a favorite”

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Belmond Mount Nelson Hotel
Ranked #10 of 109 Hotels in Cape Town Central
Certificate of Excellence
Las Vegas, NV
Level 6 Contributor
196 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
“Always a favorite”
Reviewed 18 September 2008

I was a long-time visitor to the Nellie when I lived in Cape Town. Grand and unpretentious at the same time, a real treat. Their restaurants are among the best, if not the best, in Cape Town. Their high tea is outstanding, rivaled in my experience only at the Del Coronado in San Diego. I've only stayed there overnight once, but it was a wonderful treat; our room was at the back of the property and overlooked Table Mountain, and was positively palatial. The hotel is just over the road (Orange street) from the Cape Town Gardens, a bucolic retreat with ancient oak trees and exotic plants that was a vegetable garden for Dutch East India company ships back in the 1650s. A theater (the Little Theater) and a cinema (the Labia, named after an Italian family of that name) are very close by. That said, like everywhere in South Africa now, keep your eyes open and your senses sharp when walking around. Cape Town is not as dangerous as Johannesburg but it's by no means safe. You'll be insulated from this reality at the Mount Nelson, but keep it in mind.

  • Stayed May 2003, travelled as a couple
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Helpful?
1 Thank SoItinerant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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US
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 September 2008

My husband and I stayed at the Nellie and loved it. It's the best hotel in Cape Town with top notch service, beautifully appointed rooms, and an excellent afternoon tea.

The Nellie is located a quick cab ride away from away from the waterfront and is walking distance to the top of Long Street. The waterfront can be really crowded so we liked being away from it all. Our room was very large with a great bathroom stocked with Molton Brown products. We had a view of Table Mountain. The staff can't do enough for you - from arranging day trips to driving us to dinner no request was too big or small and they were eager to make our stay as good as possible. The concierge was also helpful in recommending restaurants and special sightseeing spots. The dining room is formal but very good, the bar is fun and worth visiting, and the afternoon tea should not be missed.

We cannot wait to return!

  • Stayed July 2007, travelled as a couple
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Helpful?
2 Thank Anonymous123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mlbourgeois
Level 4 Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 September 2008

What a great hotel! Great location and incredible service! Would recommend to anyone going to Capetown.

  • Stayed September 2008, travelled as a couple
    • Value
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    • Check-in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank mlbourgeois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cork, Ireland
Level 3 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 August 2008

We had a fab stay at the "Nellie" in March this year. Warm, friendly and very helpful staff, wonderful outdoor pool with great poolside service and food. Magnificent restaurant for dining in the evenings - All in all, a fabulous hotel for a great holiday with your loved ones, family and/or friends. Can't recommend this hotel enough - if you don't stay here, then you should definitely pop in for afternoon tea! Enjoy!

  • Liked — Staff & Ambiance at the hotel
  • Stayed March 2008, travelled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
Thank Murcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewCapeTown, Andrew - General Manager at Belmond Mount Nelson Hotel, responded to this review, 20 August 2008
Thank you for your kind words on your recent stay with us. We greatly value all feedback from our guests and i will ensure that our staff get to enjoy your report. On behalf of the team we look forward to welcoming you back in the near future.
Kind regards
Andrew Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
leicestershire
Level 4 Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 5 August 2008

Wonderful historic hotel. Rooms excellent. We were looked after very well. This was our second time, my sister in law and husband with us on their honey moon-sorry to leave after 3 days. Staff all very helpful-couldn't do enough for you. Rooms were excellent and breakfasts delicious with so much choice. Would recommend to anyone.

  • Liked — everything
  • Disliked — rooms could be a little cool
  • Stayed June 2008, travelled with family
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
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Helpful?
Thank sutsuttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewCapeTown, General Manager at Belmond Mount Nelson Hotel, responded to this review, 20 August 2008
Thank you so much for your very kind feedback. On behalf of the team we are glad that you, your sister in law and her husband enjoyed your stay and that their honeymoon experience at the MNH was memorable. I loved the picture your placed on trip advisor! As a hotel focused on the families, young singles and honeymooners we are delighted when we can assist to make a special occasion a very special occasion. We look forward to welcoming you back in the near future and to have your sister in law and her husband back to celebrate their anniversary with us next year! I will share your feedback with all our staff. Thank you again.
Kind regards
Andrew Cook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2008

I stayed at this hotel whilst on business, so I didn't have to pay for it out from my own pocket. None the less, I recommend this hotel for a number of reasons:

The decor is old fashioned, but charming. Very English.

The beds are incredibly comfy.

There's a great attention to detail. After a long day, I would come back to my room to find that staff had turned back my bed, laid a robe and slippers out, and left me fresh fruit and bottled water by my bed side. A bit OTT perhaps, but a nice touch.

The staff are friendly and can't do enough for you.

The Spa is wonderful - a great way to unwind. Expect prices similar to those in the UK though.

Breakfast was lovely - such a great selection.

The Planet Bar is a great place to relax with a cocktail.

Enjoy your stay! If I ever go back to Cape Town I will probably stay here again.

  • Liked — Attention to detail.
  • Disliked — Bath water sometimes ran brown! Not sure why!
  • Stayed June 2008, travelled on business
    • Value
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Helpful?
Thank CurlyGirlSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wexford, Ireland
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 June 2008

We are checking out today; we've been here 4 nights.
From the very first minute we arrived we actually felt the hotel was built specifically for us!
I've never stayed in a hotel where we were treated so well. Our concierge, Byron, was first class. We celebrated our honeymoon here obviously, but also my birthday.
He found out both of these snippets of info, and rewarded us for it.Everyone working in here has been so helpful.
We are off travelling around South africa for the rest of our honeymoon; I just hope that the rest of our honeymoon won't be a disappointment compared to the Mount Nelson!!

  • Liked — our concierge!
  • Disliked — I've no idea
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
Thank ColinTyrrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Mount Nelson Hotel

Property: Belmond Mount Nelson Hotel
Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cape Town Central
#3 Family Hotel in Cape Town Central
#3 Spa Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#10 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Official Description (provided by the hotel):
Belmond Mount Nelson Hotel is a timeless and authentic resort hotel located in the heart of Cape Town. With a unique legacy of service excellence based on authentic Cape hospitality, the hotel remains a destination of choice. The hotel's convenient location makes it easy for guests to explore the city centre and its surrounds, and some of South Africa's best beaches. The garden estate setting is an urban sanctuary, complete with two heated swimming pools, rolling lawns, a palm lined avenue and secluded Rose gardens which lend themselves to romance. The abundance of secure wide open space makes families feel at home and encourages children to run free and explore. Several distinctive accommodation wings offer a variety of 198 individually decorated, elegantly appointed rooms and suites. No two rooms are exactly the same, and each annexe offers unique views, mood and style. Belmond Mount Nelson Hotel has played host to countless weddings and milestone celebrations. The glamorous and contemporary Planet Bar and Restaurant offers guests a true South African gastronomic dinner experience, and the newly refurbished Oasis Bistro offers guests a Mediterranean inspired al fresco breakfast and lunch menu overlooking the family pool and gardens. A daily Afternoon Tea served in the hotel lounge is a signature and not to be missed experience. Extending the emphasis on pleasure is Librisa Spa - a destination day spa boasting eight oversized treatment and shower rooms, separate manicure and pedicure rooms, and a sun-splashed conservatory. Treatments are based on the healing power of touch and incorporate products containing local ingredients. ... more   less 
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa

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