Check-in: Flawless. It was a busy Friday, dozens of people around the desk, and I was treated like I was the only customer they had. I was given a tour of the hotel’s (extensive) facilities, including a detailed tour of my room.
Accommodations: Two nights in a “basic” room. This was in the newer section of the hotel, and I must say it led me to wonder what the rooms were above my category. My “basic” room was the size of a suite with a balcony and a view of Table Mountain. Furnishings were classic, bathroom was huge.
Dining: I ate several times in the hotel. The afternoon tea was quite nice, labeled as “The World’s Best,” an impossible title to live up to. A buffet-style, casual affair, those preferring a more discreet, formal style may be disappointed. Dinner at Cape Colony restaurant and the breakfast buffet at Oasis restaurant were both above average.
Location: Maybe the best part of the experience. You are hidden in several acres of landscaped gardens but it’s a quick stroll to Government Avenue and all it has to offer. The V&A Waterfront is a bit further.
Service: Impeccable, as I would expect from a hotel of this caliber. The staff is courteous and gracious without being intrusive. Housekeeping, luggage delivery, and room service were perfect. I was out by the garden one morning reading a book on Robert Sobukwe and was served breakfast and tea about two minutes after I sat down. Nice.
Summary: If I had to do things over again, I would have stayed longer at this hotel to get more of a “feel” of the property and ambience. I enjoyed my time here and would absolutely stay again if I was in town.
- Official Description (provided by the hotel):
- Welcome to Belmond Mount Nelson Hotel, in Cape Town’s buzzing heart. We invite you to relax in our iconic pink buildings, airy rooms and dreamy gardens. Enjoy imaginative local cuisine, nourishing spa treatments and eye-catching artworks. Captivating visitors since 1899, Cape Town’s iconic resort hotel is a tranquil hideaway just moments from the city’s buzzing heart. Our 198 individually designed rooms and suites and a host of fabulous facilities appeal equally to romantic couples, families or adventurous groups. Stroll through our expansive gardens, take a tree tour or browse the outdoor sculpture exhibition. Discover the hotel’s history, art and culture on self-guided tours. Enjoy imaginative cuisine in our restaurants and soothing bliss at the spa. Just beyond our gates lies the pulsating city, with stunning beaches and historic hotspots moments away. Forever watching over the hotel is Table Mountain, another wondrous Cape Town landmark. ... more less
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- Also Known As:
- Mount Nelson Cape Town
- Hotel Mount Nelson
- Belmond Mount Nelson Hotel Cape Town, South Africa