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Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge
Ranked #61 of 110 Hotels in Cape Town Central
Reviewed 26 July 2014

Stayed at Breakwater Lodge for three nights during a business trip. Staff were helpful and friendly. The hotel is at a great location, about 10 minutes (probably less) to the waterfront. Where there are more dining places and mall for shopping. The mall closes at 9pm, for whoever intends to shop after days work is convenient. Since I was there for work, didn't spend much time in the bedroom. The room was clean, neat and spacious. This was a former prison that has been modified into hosting the hotel and the business school, it felt different from normal hotels. They have a small gym, that's located in the building where the reception is. The gym though small, is sufficiently equipped. The breakfast offered is extensive and the buffet offered for lunch also had varieties.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kbblandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 28 July 2014

Dear Kbblandi,

Your feedback on Trip Advisor is much appreciated. Thank you for taking the time in doing so.

How wonderful to know that you enjoyed your stay and to found our location to be of great benefit to you. Yes, our hotel is truly unique, which we believe assists us in making our valued GUESTS feel welcome and at home. How wonderful that you enjoyed our scrumptious and extensive breakfast buffet.

We look forward in welcoming you back again soon.

Kind regards,

Colin Naiker
General Manager

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483 - 489 of 1,036 reviews

Reviewed 20 July 2014

Stayed there for a week in Feb-March 2014. The best thing about this hotel is its location, just a few minutes walk from the Waterfront.

Rooms were fine, breakfast excellent and the staff very helpful. Special thanks to Zolisa and Ebrahim for being so kind to assist us with all our needs.

At the time we paid around 90 euros per night incl. breakfast and would definitely say it was value for money.

Stayed: February 2014, travelled as a couple
Thank Themis_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 28 July 2014

Dear Themis_13,

Thank you for taking the time to write your positive review on Tri Advisor.
Your praise in particular about Zolisa and Ebrahim is most appreciated. We will be sure to pass your encouraging words on to them.
We look forward to welcoming you back ‘home’ again soon.

Kind regards,

Colin Naiker
General Manager

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Reviewed 17 July 2014

Didn't stay at the hotel, which I understand is reasonable - price and quality OK, and the staff excellent. However, I did have lunch at the restaurant. A glass of house red wine and a so-called "Summer Salad". The house red was a reasonable wine, but at a cost of ZAR40 for a 150 ml dribble was, to my mind, daylight robbery. For those unfamiliar with metric measures, 150ml equates to about a thmble-and-a-half-full. Then, the Summer Salad: a square plate of medium size with a small pile of rocket (admittedly very fresh and crisp), some bits and pieces and some squares of probably feta cheese. Cost? ZAR80.

This is by no means a gourmet restaurant: more like a semi-canteen buffet-type joint with high noise levels (lots of loud-mouthed MBA students sharing their infinite wisdom with the world in general) and minimal atmosphere. I can name any number of high quality restaurants in Cape Town that will charge you less than ZAR40 for a much larger glass of substantially better red wine - and include their version of the Summer Salad as a starter at probably half the price charged by these scalpers.

Lesson? Beware of large chain hotels. Of course, the V&A Waterfront hosts millions of tourists a year, the vast majority of whom will come once only. And, of course, with prices like this. Protea Hotels couldn't give a fig about repeat business. A single visit fills the coffers admirably, thank you very much. Ka - ching!!!

Never again. Warn your friends and associates. Spread the word.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank BrozlikM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 28 July 2014

Dear BrozlikM,

Thank you for your recent review on TripAdvisor about Protea Hotel Breakwater Lodge.

I would like to apologise for the disappointment you experienced during your recent visit.

Your patronage at our hotel and restaurant is held at high esteem and we would like to restore your faith in our product. Please email me at gm@bwl.co.za as we would like to hear more about your experience with us.

We look forward to hearing from you.

Warm Regards,

Colin Naiker
General Manager

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Reviewed 17 July 2014

This was my home 7 nights which felt like forever! I did not like the vibes at the hotel as it used to be a prison. It is the perfect destination for tourists who want to know how it feels like to sleep in a prison.
The hotel is linked to the UCT Graduate School of Business which is great as I were there for business.
When booking, ask for a room with the view of the Aquarium - that was lovely.
The staff was excellent, efficient and super friendly. The rooms are clean with fresh linen and some complimentary water and tea.
The in-house spa was also great! I loved the lounge area! Very convenient place to hang out with mates especially because it was during the world cup!
The plugs are far from the bed so couldn't really use my phone in bed if the battery was flat! Thank you for the universal plug points!
Did I mention that the staff was SUPER FRIENDLY AND ALWAYS HELPFUL! :)

Room Tip: Rooms with the view of the Two Ocean Aquarium are perfect!
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Mamodise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 28 July 2014

Dear Mamodise M,

We are so happy that you had an enjoyable stay with us.
Thank you very much for the wonderful feedback. Hope to welcome you back at Protea Hotel Breakwater Lodge in the near future!

Kind Regards,

Colin Naiker
General Manager

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Reviewed 17 July 2014

Our family spent one night here, it was clean, comfortable and friendly. If you need a place to put your head without all the trappings then this is it. Close to the Watefront, you can walk everywhere.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank Travelgigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 28 July 2014

Dear Travelgigg,

We are so delighted that you had a wonderful time staying at the Protea Hotel Breakwater Lodge.
Thanks very much for the kinds words. Hope to have you back with us again very soon.

Kind Regards,

Colin Naiker
General Manager

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Reviewed 15 July 2014

Long story short: I got engaged over the weekend and the hotel staff went out of their way to make it a memorable evening. Nothing was an issue for them - They assisted with getting my "accomplice" into the room before my check-in to set the room up for me, they surprised my fiance and me with a bottle of bubbly waiting in the room after our dinner and all of them constantly made us feel very special. I'd like to extend a special thank you to the F&B Manger (Kate) and the Front Office Duty Manager (Eugene) for the extra mile(s) they went. I'd definitely recommend them if you want to spoil your significant other!

Room Tip: The Business Suites are superb. Although my room only had a view of the courtyard, there are luxurio...
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank avata_jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 28 July 2014

Dear avata_jo,

It makes us very happy to read such a wonderful review and we are glad that you had an enjoyable and memorable stay with us.
Congratulations on your engagement – wishing you both a great future together.

Thank you very much once again for staying with us and we hope to see you again in the near future.

Kind Regards,

Colin Naiker
General Manager

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Reviewed 12 July 2014

Stayed at the premises for a week and thoroughly enjoyed the hospitality, the hotel was close to the vna waterfront, and two oceans aquarium.
The rooms are modern and lighting in the rooms can be improved.

overall had a pleasant stay

Room Tip: Good hotel if the CBD Waterfront is your base.
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  • Stayed: May 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Yusuf11223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded 14 July 2014

Dear Yusuf11223,

Thank you for your recent review on TripAdvisor about your experience at the Protea Hotel Breakwater Lodge.

We are glad to hear that you enjoyed your stay with us and that this has gained your stamp of approval. Thank you for your positive feedback.

We hope to see you back in the near future.

Kind Regards,

Colin Naiker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge

Address: Portswood Road | V & A Waterfront, Cape Town Central 8001, South Africa (Formerly Protea Hotel Breakwater Lodge)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Cape Town Central
#47 Business Hotel in Cape Town Central
#53 Romantic Hotel in Cape Town Central
Price Range: £102 - £209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge 3*
Number of rooms: 191
Official Description (provided by the hotel):
Balance modern comfort and and experience soaking in the rich history of Cape Town with a stay at Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge. Our hotel in Cape Town, South Africa sits right next to the city's fantastic V&A Waterfront, a minute from restaurants, shops and theatres. We're perfectly poised to give you a feel for the heart of the Waterfront area, just 25 km from Cape Town International Airport. Enjoy easy access to beaches, mountains and city hotspots from our accommodations, as well as convenience getting to Cape Town International Convention Center and Cape Town Stadium. ... more   less 
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Also Known As:
Protea Hotel Breakwater Cape Town Central
Breakwater Hotel Cape Town
The Breakwater Hotel
Protea Hotel By Marriott Cape Town Waterfront Breakwater Lodge South Africa

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