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“Great location and rooms”
4 of 5 bubbles Review of The PortsWood

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The PortsWood
Ranked #43 of 106 Hotels in Cape Town Central
Hobart, Australia
Level Contributor
94 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Great location and rooms”
4 of 5 bubbles Reviewed 9 January 2012

Stayed here two nights in January 2012. The location is one block from the V & A Waterfront which is lively. The room was clean and everthing worked okay. Good and filling breakfasts. Good value for its location.
Housekeeping found hair spray for me when I ran out at the end of my stay.
Travel desk booked our trip on safari for us

  • Stayed January 2012, travelled with friends
    • Value
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Helpful?
2 Thank Hobartgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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694 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
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English first
Lafayette, Louisiana
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

The location could not be any better, right in the middle of the waterfront. The valet/concierge were very welcoming. The staff made us feel at home. The rooms were very nice, clean and up to date. You only have to cross the street and you are in the waterfront shopping. It was the best way to finish this business trip. I would return in a heart beat to this hotel.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hydrosurveyor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 20 December 2011

We stayed at the Portswood for three nights and had a great time.
The start of our 10 day African Sky Safari tour.
The hotel is across the road from the V&A Waterfront shopping precinct.
The staff were very friendly and went out of their way to help with any little thing, especially advice on what to see and where to go.
Don't miss the tour of Robben Island and the cable car to Table Mountain, they are worth it.

  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
Thank Yantothahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed 9 December 2011

The Portswood Hotel, great little hotel, right across from the Victoria & Albert Waterfront.
Spent 3 nights at the Portswood Hotel. It's the perfect boutique hotel when staying in Cape Town.

The Portswood is well situated for quick trips to the V & A Waterfront complex. When you exit the hotel take a left and follow the path, you will pass a few other hotels and guest houses, which will take you to a set of steps and across the street to the V & A. The V & A has a great variety of shops and restaurants as well as some street entertainment for your strolling pleasure. This is also where you can catch the ferry to Robben Island. When you leave the hotel, if you don't take an immediate left and continue straight left, this will lead to stairs and the street below, the aquarium is within walking distance as are views of nearby Table Mtn.

The Portswood has comfortable rooms, a small fridge is in the room to keep snacks chilled. The concierge in the lobby is ready to help with any questions you may have, there is a small outdoor pool, where you can also dine outdoors. The breakfast is delicious. There are 3 computers in the business area and internet is complimentary. I was having some difficulty printing off my boarding pass for an evening flight, the staff at the desk were extremely helpful as were all of the staff that we interacted with.

Cape Town is a beautiful city, the Portswood was a great base to use during our travels.

Room Tip: There is one elevator, and stairs are available, the stairwell is easy to navigate, so if you don...
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank flatfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camberwell, Australia
Level Contributor
261 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed 7 December 2011

We stayed for thre nights at the end of our African Safari and were pleased with the copies as it was handy to the waterfront region full of shops for tourists and magnificent Restuarants. Don't forget to visit the Craft Centre well worth the visit and purchase what you can from these talented crafts people.

  • Stayed November 2011
    • Value
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    • Rooms
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Helpful?
Thank Aussiebd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 24 November 2011

Our stay at the Portswood didn't get off to the best start. They had no record of our booking and told us we'd have to pay for the room (again!) and then find somewhere else to stay the next night as they were full. Needless to say our first couple of days were ruined trying to find another hotel. Only to be told that it was all sorted and we could stay.... no apology just that it was a computer glitch. The whole situation could and should have been handled better.

The hotel is in a great location, only a couple of minutes walk to the V&A waterfront. This is what you are paying for! As the rooms are average and what you'd get elsewhere for a hotel a third of the price. Breakfast was fine, a good selection of hot and cold dishes (there is also toast and other hot dishes available which you have to ask for - this seems to be top secret though as no one tells you this!).

Overall, not very impressed - although it seems that all hotels in this area are expensive, just don't expect to get much for your money.

  • Stayed November 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank JG-Edin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 17 November 2011

We stayed at this hotel in Cape Town after a trip from Johannesburg on the Shongololo Express over 16 days which was a great way to experience South Africa. We found the rooms smart comfortable and clean. Like some many hotels however why is there only one sitting chair in a double room.
We found the staff in all departments provided a service that went beyond industry norms. The check in staff found us a room well ahead of normal check in time and the crew in the restaurant were most helpful at breakfast where the food was well presented and prepared.
Should we visit Cape Town again we would stay here for both the above reasons and for its convenient location to the V & A

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ikev48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The PortsWood

Property: The PortsWood
Address: PortsWood Road, PortsWood Square | V&A Waterfront, Cape Town Central 8002, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in Cape Town Central
#40 Luxury Hotel in Cape Town Central
#47 Romantic Hotel in Cape Town Central
#47 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The PortsWood 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
The Portswood Hotel Cape Town Central
Portswood Hotel Cape Town
Portswood Cape Town
The PortsWood Cape Town, South Africa

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