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Protea Hotel Cape Town Victoria Junction
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Reviews (690)
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All reviewsgate tourloft roomsspar supermarketwithin walking distancebreakfast buffetmodern hotelwater frontminute walkgood sizestaff at receptionper dayfree internetwaterfront areathe hotel offersconvenient locationstayed here for nightsafter dark
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Reviewed 9 June 2012

I held a 5-day training event at this hotel in Cape Town. Craig, the food and beverage manager, worked hard to provide the type of facilities I required and the quote was competitive. During the course of the week Craig and his team responded promptly to our unanticipated needs for photocopying, additional meals, and equipment for the venue. Our training event was very successful as a result. The hotel is very conveniently located and has parking. I would definitely use this hotel again.

Room Tip: The only concerns that I had about this venue were that the main training room was not very well ventiliated and was quite noisy, and the break away rooms were rather musty smelling as if there were long standing water leaks.
  • Stayed: May 2012, travelled on business
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Thank Ian220451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vj_general_manager, General Manager at Protea Hotel Cape Town Victoria Junction, responded to this reviewResponded 11 June 2012

Dear Ian220451,
Thank you so much for taking time out to comment about the services and facilities at the Protea Hotel Victoria Junction! We sincerely appreciate your comments and especially your complimenting of Craig and his TEAM! THANK YOU! We most certainly hope to be your host again in future - untill then - Best regards,
PIETER BUITENDAG
General Manager
Protea Hotel Victoria Junction

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

The hotel is located within walking distance to shops and the waterfront. I gave this hotel a 4 star because my room was facing the street and noisy during my stay for 4 nights and I was told no other room was available. I enjoyed the in room snack service with hot chocolate, coffee, cookies, water, etc. A note of caution, I was given the wrong room number and another traveler actually OPENED a room door to discover a couple in bed so mistakes are made in distributing rooms and key cards. The breakfast buffet was very good with variety.

  • Stayed: May 2012, travelled solo
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Thank pghs67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vj_general_manager, General Manager at Protea Hotel Cape Town Victoria Junction, responded to this reviewResponded 30 May 2012

Dear Pghs67,
Thank you so much for taking the time to review the Protea Hotel Victoria Junction here on tripadvisor. We appreciate your feedback so much! Please accept my sincere apologies for the fact that there was a mix up with the handing out of keys and that we placed you in an embarressing situation. We will most certainly ensure we do not repeat the same mistake. I'm also sorry that you found the Hotel to be too noisy. We will indeed see what we can do to minimize this for all our GUESTS. Thank you again for your comments and indeed for your patronage! We sincerely hope you will consider us for future visits and we'll make sure we get those key allocations right and see if we can get you a quieter room!
Best regards,
PIETER BUITENDAG
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

I had a 4 night stay at this lovely Cape Town hotel and will be sure and very happy to return. I was on business and found a most helpful and friendly managenent and staff always eager to please. The location is great, walking distance to the famous V&A waterfront. There are a great number of restaurants pubs and a super supermarket close by. The rooms are not very big but totally adrquate and the bathrooms are lovely. There is wifi and the rooms have an international plug adaptor!! This is great for foreign guests!
Its rated a 4* but I loved it enough to give them a five!!! Give it a try, value for money and a happy experience!

  • Stayed: April 2012
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Thank Tessa E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vj_general_manager, General Manager at Protea Hotel Cape Town Victoria Junction, responded to this reviewResponded 18 June 2012

Dear TessaE,
Thank you for making the Protea Hotel Victoria Junction your home during your recent stay in Cape Town and THANK YOU also for taking the time to review us here on Tripadvisor.com - we really appreciate it! We loved your positive review of our facilities and services and hope you will return real soon!
Best regards,
PIETER BUITENDAG
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2012

On a trip with friends to South Africa, we stayed a few days in Cape Town. Protea Hotel Victoria Junction is located near the city center. There are comfortable rooms, good wellness and helpful staff.

  • Stayed: April 2012, travelled with friends
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Thank 39RSch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vj_general_manager, General Manager at Protea Hotel Cape Town Victoria Junction, responded to this reviewResponded 2 May 2012

Dear 39RSch,
Thank you so much for being our GUEST at the Protea Hotel Victoria Junction recently. We loved having you stay with us. Thank you also for taking the time to review our Hotel on on Tripadvisor and for saying such kind things! We certainly hope that you will return to our beautiful country, our beautiful city and off course our beautiful Hotel!
Sincere regards,
PIETER BUITENDAG
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2012

Our family stayed in one of the loft apartments and they kindly made provision for my kids by putting extra beds in the lounge area. Reception staff were helpful and friendly. We were offered refreshments on arrival. Our loft was on the 9th floor overlooking the pool. It was quiet and suited our needs. The little kitchenette has a kettle, pod coffee machine, microwave and basic crockery and cutlery. There is a tv downstairs and one in the bedroom upstairs. The quality of the linen and pillow made out stay comfortable. When booking our stay there was mention of a easter egg hunt so on enquiry at reception I felt that they were not up to speed with what was on offer and they quicly rectified it by delivering a bottle of wine and easter eggs for the kids. They loved it so much and felt special. The bathrooms were modern and had good quality finishes. There is underground parking which they charge per day. There is a modern gym and a lap pool. Would definitely recommend to stay here .

Room Tip: Opt for a room higher up, there is no noise. Stay in a Loft room
  • Stayed: April 2012, travelled with family
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Thank Irene261202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vj_general_manager, General Manager at Protea Hotel Cape Town Victoria Junction, responded to this reviewResponded 2 May 2012

Dear Irene261202,
Thank you so much for taking the time to comment here about your recent stay at the Protea Hotel Victoria Junction. We truly appreciate your positive feedback in general. Please accept our sincere apologies that the Easter Hamper that was part of your package was not in your room on arrival. We will do everything possible to ensure we don't repeat such a mistake! I am immensely happy however that you enjoyed the rest of your stay with us and I truly hope we will be able to be your hosts in Cape Town again soon!
Sincere regards,
PIETER BUITENDAG
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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