I was there for a full week. There are some positives and negatives – Overall I would say the place is average. But it seems to lack personality to me and was stark at times. This is odd for South Africa which certainly doesn’t lack personality!
Unbeatable views from the room I was provided
Excellent views from top floor restaurant
Nice rain shower and heated floor in bathroom
Should note, I was there for a conference in the hotel basement and they seemed to do a fine job on conference arrangements
Arranged for airport pickup, they forgot me at the arrivals terminal
Disagreeable front desk staff, each time I approached it
Food at the restaurant was average (I ate there at least 7 times)
No executive lounge – it’s been turned into a restaurant on top floor
I had breakfast on top floor, thank goodness for the views b/c a la carte service extremely slow
They didn’t deposit star points to my account after check out
--I think I’ll try somewhere else next time for comparison purposes
--Wouldn’t recommend the concierge/lounge package probably not worth it because it’s a restaurant
The redeeming factor is the location near waterfront and Table Mountain views, without these it would be a miss...
- Official Description (provided by the hotel):
- Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more less
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- Also Known As:
- The Westin Cape Town Hotel Cape Town Central
- Westin Cape Town
- Cape Town Westin
- The Westin Cape Town South Africa