This is my third time staying at the Peninsula Hotel in Cape Town, SA. I also brought along 8 others to enjoy as well. Each person in my party was blown away with the service, hospitality, integrity, and warmth shared daily. The Peninsula really goes out its way to aim to please you. And I assure you, they did just that.
It started with Rene S., The Reservation Manager. Rene assured me that she would give us all competitive rates, and that is what she did! The views from the rooms were breath taking. The furnishings were excellent. I even had a private jacuzzi and BBQ grill with my unit!
Jeffrey - Duty Manager and IT Manager was very helpful in assisting me with my IT needs. He got our Wi-Fi devices working in no time, and provided electrical convertors as well. Great customer service!
Adbullah - Duty Manager - was a great help. Adbullah drove us to the emergency room, since one of the ladies in my party had problems with her ankle, and needed immediate medical care after being in Cape Town for a day. We are so thankful for him.
Zolfah and Brynn at the Concierge desks helped me make all reservations, buy tickets for attractions, provided directions to the winelands, and so such more. What a blessing!
The complimentary van service is most resourceful! We save a lot of headache from driving on the other side of road! LOL!
Issaic, Godfrey, Quinton, Mary, and more also helped to make our trip a great success.
As for the General Manager (Mark), he too greated us daily, and made sure all was well.
I would recommend this hotel time and time again. The location is awesome. You are closed to so many attractions and beaches. The views of the ocean on the Lion Head Mountain are priceless!
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- Also Known As:
- The Peninsula All Hotel Cape Town Central
- Peninsula Cape Town
- Peninsula All Suite Hotel
- Cape Town Peninsula
- Peninsula Hotel Cape Town
- The Peninsula All-Suite Hotel Cape Town, South Africa