We stayed at The Peninsula All-Suite Hotel for a week and had a good stay. The location is great and is in walking distance of many restaurants and shops as well as the beach. The room was good enough. The downside was for us the housekeeping service. As we required the sleeper couch to be done up, the gentleman that lead us to our room at arrival asked what time would suit us from six onward. We agreed that around six would be fine, however the first night we arrived back after 10pm and had to call housekeeping to bring sheets, blankets etc and to set up the sleeper couch. The next night we had a similar problem and then when it happened on the third night and we phoned housekeeping they were quite rude and told us that the lady was on her way. The housekeeping staff that came to our room during our stay were extremely unfriendly and rude and made us feel as though we were bothering them and they were doing us a favour. After the fourth night we started doing up the sleeper couch ourselves and from thereon the housekeeping staff did not bother to fold the couch away anymore in the mornings. It was a small issue but despite this we had a good time and the rest of the staff (excluding housekeeping) was very friendly and helpful. During our stay a lot of construction was going on so many of the facilities were not working or left much to be desired. Would however stay here again for the location.
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- Also Known As:
- The Peninsula All Hotel Cape Town Central
- Peninsula Cape Town
- Peninsula All Suite Hotel
- Cape Town Peninsula
- Peninsula Hotel Cape Town
- The Peninsula All-Suite Hotel Cape Town, South Africa