We were happily surprised to see a very large room upon our March 18, 2010 arrival, having booked a Superior Room at the higher rate. We were put on the 3rd floor and our room was directly over the pool. The room was more like a New York City one bedroom apartment, very large, reasonably clean with an acceptable bathroom. Parking was included in the garage and driving to and from the Waterfront was nice. However, that night we found that the lock to the living room window had been broken, such that anyone could step right into our room from the adjoining roof/pool area. This was a major safety concern, and when we spoke with reception, they said it couldn't be fixed. We wedged a chair in the window to keep it closed. Secondly, the shower door did not close fully, and any shower would flood the bathroom. All of the faucets (2) seemed to be improperly installed and were loose and falling out. Ifyou could arrange to have a higher floor room (which I specifically requested in MY reservation and was not granted) this hotel would be acceptable. However, this was not a safe neighborhood and the broken window was cause for alarm.
- Official Description (provided by the hotel):
- Protea Hotel Cape Castle, a 3 star hotel, is every traveler’s home away from home. The ultimate in self-catering, the hotel comprises of 65 fully serviced luxury apartment suites. No matter which apartment you stay in, wake up to great views of the waterfront, city or mountain. The apartments comprise of an en-suite bathroom, a comfortable lounge (with sleeper couch for extra GUESTS or children), dining area, a fully-equipped kitchen, a workplace for busy executives, air conditioning and satellite TV. Could you ask for more? In case you do, Protea Hotel Cape Castle features a rim-flow pool overlooking the V&A Waterfront, plenty of undercover parking and 24-hour security, photocopying, telephone, e-mail, limited free connectivity WIFI and internet. When you get tired of cooking pop down to the Tribes Restaurant which serves full English buffet breakfast, a la carte lunch and dinner daily. The hotel is within easy strolling distance of the Victoria & Alfred Waterfront, the CBD, Green Point Stadium, sidewalk bistros and some of Cape Town's most exciting restaurants, pubs and shops. ... more less
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- Also Known As:
- Protea Hotel By Marriott Cape Town Cape Castle South Africa