Generaly very pleasant porters, doorman, concierge and reception- big smiles and warm welcome. Cashiers miserable and unapologetic when mistake is pointed out. Rooms: we were on second floor in a regular room with a partial view to the sea.. Negatives: very poor cleaning, toilet bowl limescale stained, soap dish full of old soap on arrival till departure, carpet dirty, chairs upholstery badly stained. Curtains have a big tear and are hanging poorly. No hairdrier in the room, i requested it it did not come. The next day i dried my hair "au naturel " and mentioned it to concierge, he was apologetic - evidently he reported it but nothing happened. Hairdrier appeared in the afternoon. Maintenance: both sinks blocked, reported several times, did not solve the problem. Toilet leaks constantly, I reported it several times - nothing done. Grouting in the shower and the silicone sealant around the bath done by a total incompetent. Horrendous. Silicon still attached to granite wash basin top. A day after we arrived a board covering AC access (on the ceiling) fell down and landed on the floor in front of TV about a meter away. We called maintenance, the board was damaged but they put it back on and fixed it with two nails. We were under impression that it would be repaired on our departure as that might require major work. On our last day we asked for 2 hour extension to our departure time which was not granted as they have " an arrival" Meaning no maintenance - the room will stay the same. On a positive side: the bed was firm and we had excellent sleep , AC worked very well. Breakfast is quite good, a slightly bigger bread sellection would be fantastic but otherwise the choice was very good indeed. Seating outside was a problem as almost all tables were in the sun (due to the fixed umbrellas, somehow they just could not get the tables positioned to make the best of the shade. The cleanliness of the bar area is problematic, the chairs seem to be strewn all over the place looking untidy and therefore inviting odd behavior by people... Feet on the tables, rubbish dumped etc...real shame as the bar and the restaurant location is really nice. With adecent management one could do good things there. Alas management is seriously lacking . I would not return.
- Official Description (provided by the hotel):
- Uniquely located on the glittering azure waterfront of Cape Town, the hotel has the majesty of the legendary Table Mountain soaring behind it and every shopping and eatery delight beside it. It’s also a heartbeat away from Cape Town’s pulsing business centre, an easy stroll (or complimentary shuttle) to the famous Victoria & Alfred Waterfront with its myriad of world-class shops, restaurants, cinemas and colourful working harbour, or a short hop to Africa’s most beautiful beaches and the call of our lush and ancient winelands beyond. The state-of-the-art Cape Town International Convention Centre is a mere 5 minutes away.The Radisson Blu Hotel Waterfront provides the finest service, setting and comfort making your stay always one to remember and certainly one to repeat. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Cape Town
- Cape Town Radisson
- Radisson Blu Hotel Waterfront, Cape Town South Africa