The hotel seems old, dirty and not looked after. If you are heavy on cleanliness, rather not stay there - I got bitten by bed bugs.
The rooms we stayed in were old, plumming in the bathroom terrible,bar fridges shockingly dirty (we couldnt dare put any food in).
The lifts are a problem, as it takes ages to get one and the creaking sounds makes it quite scary.
The breakfast is below average - huge oily dishes of bacon and sausages ect.
Unfriendly chef at the breakfast buffet!
Staff: Some do try to be friendly and helpful, but most are clearly incompotent and have no idea what goes on in the hotel.
The restaurant on the 21st floor: Excellent view, but as with the rest of the hotel, past ist prime with bad service and below average food - our patato bake tasted of burned charcoal. This is very sad, as I can imagine that this once may well have been a good hotel and restaurant. It is also excelently located, which is probably it's only drawcard and advantage.
- Official Description (provided by the hotel):
- Located just off Sea Point's vibrant promenade and a short distance from the beach and the V&A Waterfront lies the landmark Ritz. Iconic and rich in history with magnificent views of the ocean and city, The Ritz has held it's prideful place for 45 years. Inspired by exclusive and design driven accessible luxury, The Ritz is being reconstructed to unveil unparalleled luxury. Opening Early 2017. ... more less
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- Also Known As:
- Ritz Hotel Cape Town
- Cape Town Ritz
- The Ritz Cape Town South Africa