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“wonderful hotel”
Review of The Commodore

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The Commodore
Ranked #44 of 109 Hotels in Cape Town Central
Certificate of Excellence
nj/az
Level 6 Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“wonderful hotel”
Reviewed 21 September 2008

Great location close to the V and A,excellent breakfasts, very attentive staff and internet available in your room. A superb place to stay.

  • Liked — the service
  • Disliked — nothing
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jodon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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New York
Level 5 Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 12 August 2008

Commodore Hotel, Cape Town

I can’t compliment his hotel enough. We stayed 4 nights in July, 2008. Booked on Hotels.com with an every-third-night free promotion so it was a good value. (We paid $694 for 4 nights, but I had passed up a deal about $80 less a few days prior.) Reservations and check-in were hassle free.

Location is very close to ideal. The trendy and safe area to stay in Cape Town is the Victoria and Albert Waterfront (V&A) which is chock full of restaurants, shops, museums, malls, tour operators, cinemas, etc. It’s quite nice; a mini theme park. There are pricier hotels right on the docks, but Commodore is one block inland. We took the three minute walk many times to the V&A area, day and night and felt quite safe.

Décor is nautical, lots of brass and mahogany. Quite nice. Many ship beams, ties, sails, etc. Beautiful flowers. Not 6-star glitzy/tacky, like, say Hong Knog, but very, very nice. Just off the 2-storey lobby is a wonderful parlor with newspapers, tables, fireplace, bar. Beyond that is the restaurant with soaring ceiling fitted with polished mahogany ship beams. A wonderful breakfast bar was included in our room rate. Fresh fruits, many meats, smoked salmon, other fish, eggs made to order, cereals, etc. We ate late and called it lunch.

We had a room with a small balcony looking directly out at Table Mountain—the iconic physical landmark that defines the city (when not in the clouds!). Other hotel wings probably have different views. Ask if it’s important to you. Upscale furnishings like a comfy douvet, embossed chocolates at turn-down, plush pillows, art work, comfortable bath with dual voltage small appliance outlet, hair dryer (in the room desk oddly). (No ironing board, something I like to have.) A nice power strip and Ethernet cable were at the desk. (Bring your electrical adaptors--they used the clunky British 3-pin outlets here, not the even clunkier 3-ROUND pin outlets we found in other parts of South Africa. I don't have that adaptor.)

Setting up my laptop was a breeze. The hotel even threw in an hour of in-room internet for each day. So we got a pre-paid account for 4 hours—very nice.

Throughout the establishment service was impeccable. The word flawless comes to mind. You can’t approach an elevator without the attendant pressing the button. Concierge, front desk, and restaurant staff: all had smiles and greetings for you at all times. No request was unmet. A tremendously helpful guest services desk and a travel services desk were located in the lobby and were of great use to us.

In sum, this hotel did not disappoint us in any way. We were on the raod in Southern Africa and Madagascar for 4 weeks and this was our classiest stay. If you must stay at the grand Victoria and Albert Hotel right on the doc and feel like British aristocracy, enjoy it. Or save some bucks and feel like a seafarer returning home to friends and elegance.

  • Liked — Warm, inviting, upscale atmosphere
  • Disliked — 3 minute walk to the V&A waterfront.
  • Stayed July 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank nicksim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maryland
Level 4 Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 August 2008

My husband has stayed here and the Portswood while on business and he loves the location. It is a wonderful location, so close to the V & A Waterfront with its many shops and restaurants. Also, short walk to where boat departs to Robben Island. The staff is fabulous--ready to help and friendly. We had a rental car and they fetched it pronto and helped us with trying to fit all our luggage in the "boot."
I know what another reviewer means by not much of a "wow" factor. While the lobby and lounge (restaurant is being renovated) are nice, nothing like The Table Bay Hotel, for example, where we had a multi-course dinner.
The room decor was pretty nondescript. The linens were of good quality. The bathroom was smallish but clean--its decor was not too pleasing with a bright teal countertop. They were updating several rooms on our floor--maybe new colorways are coming.
We were there right after the Table Mountain cablecar opened for the first time after being closed for two weeks. The concierge called to be sure it was running. The message said it was closed--supposedly for high winds. We drove up there anyway to get a feel for the place. The entrance said the cable car was closed. As we walked up the hill, we could see people standing in line for the cable car. It WAS open! Apparently the voice message and signed hadn't been changed. We were lucky, as the views above the clouds were unlike anything else we had ever seen.
Best thing to do: Robben Island tour. One day there will be no more former prisoners to give tours. Go now!

  • Liked — Location and service
  • Disliked — Bathroom decor
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sueeMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 6 Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 August 2008

My wife and I had a very nice stay at the Commodore. As other reviewers have stated, it is hard to beat the combination of the location of the hotel (a very short walk from the waterfront) and the price. The staff was very friendly when we arrived at 22:30PM (it took a while for us to adjust to the usage of the 24 hour clock and the AM/PM designation) and they showed us where they kept the cookies that would be available for the guests. The doormen, bell service and elevator staff were also quite efficient and friendly. We loved the breakfast service, and we found the staff to be quite attentive to our needs (it may have helped that we left a nice tip the first morning). The concierge made her way through the breakfast area one morning so she could let all the guests know that day was going to be the last one that the Table Mountain cable car would be running before it was shut for its annual maintenance, which was a very nice touch.

So with all these positive factors, why do I say that the hotel may not be for everyone? Mainly because the hotel lacks the "wow!" factor that many people may expect when they are on a once-in-a-lifetime trip to South Africa. However, the Commodore is much more affordable than the other hotels directly on the waterfront that appeared to have the "wow!" factor as we walked by them.

This was my second stay at the Commodore, and I am quite likely to stay there again on other trips to Cape Town. After all, the hotel is secondary to the large number of memorable areas around Cape Town.

  • Liked — The breakfasts - nice food and friendly staff.
  • Disliked — Smaller rooms than I'm used to
  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank TigerBait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level 4 Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 July 2008

Stayed here for 4 nights while on business.

Well located near V&A Waterfront - 1 min walk.

Clean, affordable, good breakfast - exactly what you look for.

Room slightly on the small side but OK. Breakfast was good - 2 very nice young ladies would make you eggs in the morning however you like!

Had dinner in the restaurant one night (as was raining hard outside). 3 courses for ZAR150 and was very good - not traditional hotel food at all.

Not great bar area though - if you want to meet someone it is very small and open plan.

If in the area again will stay here.

  • Stayed July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank sim0ns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 June 2008

This is a beautiful Hotel. The service and location is great.

  • Liked — Cleanliness and Location
  • Disliked — Tax that they added on at the end that I thought I paid already!
  • Stayed June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TexasWorldtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wimbledon
Level 5 Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 June 2008

I decided on the Commodore for its location and called the hotel, but was transferred to a local agent to make my booking. I duly paid the agent, but it would seem they never paid the hotel. The hotel took a further unuathorised payment for my whole stay, over a month after I returned to the UK, saying it was because they had not been paid. I am still in dispute to try and get my money back (it's now June) NEVER book through Cape-Town.org, it was quite possibly an inside job, since it was someone at the Commodore that transferred me to them in the first place.

Other than that we loved our holiday, the hotel is well positioned, clean and safe and all the staff we very helpful and friendly.

  • Liked — location
  • Disliked — I was double-charged, still not settled.
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SilverFoxWimbledon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Commodore

Property: The Commodore
Address: Portwood Rd | Portswood Square, V & A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Cape Town Central
#37 Business Hotel in Cape Town Central
#38 Romantic Hotel in Cape Town Central
#41 Luxury Hotel in Cape Town Central
#49 Family Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Commodore 4*
Number of rooms: 236
Official Description (provided by the hotel):
Located at the Victoria & Alfred waterfront; panoramic views of Table Mountain & the Atlantic Ocean. ... more   less 
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Also Known As:
The Commodore Hotel Cape Town Central
Commodore Hotel Cape Town
Commodore Cape Town
The Commodore Cape Town, South Africa

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