Looks great from the outside but looks are deceiving! Our problems started with confusion with our reservation and continued. To have the front desk woman AND the General Manager treat us like we were lying and having to prove we reserved correctly is unacceptable. I admit that we did receive an apology letter but no apology from the 2 people who needed to apologize...the front desk woman and Yolanda, the general manager. I do give kudos to Kevin, the reservations manager, he treated us with respect and courtesy throughout the whole ordeal.
I also have concerns when a sign is posted in the lift "to go to ground floor, push 6 and G" then you can stop at floor 8, 6 then Ground. I would have been more comfortable using the stairs other than They are marked for emergency only.
For room choice...pick a room away from Adderley St. There is major road construction happening and the jack hammers start at 7am.
Bottom line...if we could have cancelled without losing our full fee we would have stayed elsewhere. But be assured we will never go near this hotel again!!!
- Official Description (provided by the hotel):
- The Hotel on St. George’s is conveniently located on the foreshore, the major hub of Cape Town’s legal, financial and publishing district. This location enjoys the convenience of being a few minutes’ walk from Cape Town CBD, Cape Town International Convention Centre and the world renowned V&A Waterfront and 22 kilometers from Cape Town International Airport. The Hotel offers affordable accommodation as well as a trendy Nail Salon less than 2 minutes walking distance from the hotel backed by a professional and dedicated team. ... more less
- Reservation Options:
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- Also Known As:
- St Georges Cape Town
- St Georges Hotel Cape Town
- Hotel St Georges
- Hotel On St Georges Cape Town, South Africa