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“Superlatives aplenty, all of them richly deserved”

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Victoria & Alfred Hotel
Ranked #27 of 109 Hotels in Cape Town Central
Certificate of Excellence
Reading, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Superlatives aplenty, all of them richly deserved”
Reviewed 13 July 2012

There isn't something new I could say here, something not said before, that would capture the superior level of service at the V&A. From check-in to departure everything was excellent. Discreet and courteous, attentive and efficient, solicitious but not cloying: what every good hotel should be!

  • Stayed June 2012, travelled on business
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Singhy_the_wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Manila, Philippines
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 June 2012

I agree with all the glowing reviews made earlier. The hotel really is excellently located, clean, great views and with friendly staff. I might add that the restaurant has excellent food, as well. We made the mistake of passing up the hotel restaurant twice in order to try some places in the mall. When we finally gave it a try for a last hurried lunch, I found it was better than any other restaurant we had been to in the mall. Word of warning, though, it is rather pricey.

Room Tip: Ask for a room facing the harbor.
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  • Stayed June 2012, travelled with friends
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Helpful?
2 Thank furrylamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2012

My husband and I stayed at the V&A for 4 nights on the last leg of our South African vacation. We had a piazza view room. It was clean, nicely decorated and comfortable. The V&A staff are gracious and friendly. The location of the hotel is the best...a short walk to the mall and restaurants. Cabs are available outside the hotel if you need to travel elsewhere. The little mall inside the hotel had some very nice stores. I bought most of my souveniers there. The hotel has a wonderful breakfast buffet with something for everyone. We received a voucher for dinner at OYO and took advantage of it. It was delicious. We highly recommend this hotel and would definitely stay there again.

Room Tip: The piazza is very lively well into the evening, especially on weekends so if you don't mind a l...
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  • Stayed June 2012, travelled as a couple
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Helpful?
Thank JanR224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
96 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 June 2012

Situated in the prime V&A part of town close to the shops. Extremely helpful staff. Excellent breakfast buffet.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank SandyWestcoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 13 June 2012

I stayed at this hotel several times over the years, and it continues to be one of the most comfortable and pleasant hotels in Cape Town. It is located in a very vibrant and inviting environment with several nearby attractions (such as the Aquarium), shops, banks and restaurants. The service is excellent, the rooms are spacious and nice, the equipment modern, and the staff courteous and helpful. I hope to be back many times.

  • Stayed May 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank Reuel_Tidhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2012

The whole hotel has a comfortable atmosphere and although small in size is convenient for a few days stay. Its location is a privileged one, strategically and centrally located in the waterfront area at a small walking distance from the local shopping Center, entertainment and several good restaurants, you don’t need transportation to go anywhere else, everything is close by. The staff greets you with smiles and courtesy what makes you feel welcomed. Although classic in style the room I stayed at needs some update, the wall was painted in gray what makes the room look smaller and a little dark, but it was clean and well maintained. Breakfast was very good for a low season with all of a British breakfast can offer, some items are in the cooked menu and may be requested from the waiter.
As a downside, I noticed at the check in that they were more concerned with taking the money off my credit card to hold as a deposit than with what they can do surpass my expectations. Hotel can be noisy during the day due to the street performers. Also the maid will not do her check list well and from time to time will not replenish water bottles, forget to verify for extra laundry forms or even the cookies or tea bags. It is a very good, not an excellent hotel, with a high priced tag for what they have to offer, as location, at the most. If hotel price is and issue (for a family for example) there are some reasonable options, out of the water front, but close by that will even offer a shuttle to the area.

Room Tip: Rooms facing the Table bay mountain are very expensive, but if you are in a tour and will stay in th...
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  • Stayed May 2012, travelled on business
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Helpful?
Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Florida, Florida
Level Contributor
183 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 29 May 2012

Yes you are paying for the location. But that's the way it is in most places. Certainly cheaper than the Radison Blu.

First class service. Booked on line -- we were upgraded to a suite. Nice. Hotel arranged for pickup at the airport at a reasonable price. Hotel also arrange for a car to the cruise pier.

Must say front desk is very helpful as is the tour desk. Same with the restaurant -- only had breakfast there at their very famous buffet -- excellent.

In all very enjoyable stay to begin a nice 40+day vacation (cruise to Singapore)

Room Tip: Rooms towards the back are quieter,
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  • Stayed December 2011, travelled with family
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Helpful?
Thank Radarman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Victoria & Alfred Hotel

Property: Victoria & Alfred Hotel
Address: On the Waterfront Pierhead, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Cape Town Central
#21 Family Hotel in Cape Town Central
#27 Luxury Hotel in Cape Town Central
#27 Romantic Hotel in Cape Town Central
#30 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Victoria & Alfred Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
This luxury hotel is perfectly situated in the heart of the Victoria & Alfred Waterfront.Framed by the ocean and Table Mountain, the elegance and luxury of the Victoria & Alfred Hotel is rivaled only by its relaxed atmosphere and warm personal service.With 94 spacious bedrooms - It’s the detail that gives the Victoria & Alfred Hotel its elegance, intimacy, romance and reputation. ... more   less 
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Also Known As:
Victoria Alfred Cape Town
Victoria & Alfred Hotel Cape Town, South Africa

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