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“Great summer evening”

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Victoria & Alfred Hotel
Ranked #25 of 109 Hotels in Cape Town Central
Certificate of Excellence
Pretoria, South Africa
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great summer evening”
Reviewed 13 January 2014

We have hosted conferences at the hotel but never stayed there - this year we decided to enjoy a nights stay to do some shopping in the waterfront. I was surprised at the size and quality of the rooms - I recommend room 229 overlooking the waterways behind the hotel with a view of table mountain. Friendly service from all the staff and they were very accommodating.

Room Tip: room 229 overlooking table mountain
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nico v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Dear Nico

Thanks for the lovely review on the V&A Hotel. I'm glad you've made the decision to experience the hotel for a change instead of just conferencing at The Forum. We hope to welcome you back again soon!

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (469)
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English first
Durban, South Africa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 January 2014

Best possible location for a visit to Cape Town! Nice clean, spacious rooms/bathrooms. Right in Waterfront, close to shops, bars, restaurants - all within walking distance - such a lot of people around, which makes it safe to walk around till late at night. Good access to roads for taking day trips around Cape Town and area, ie Stellenbosch and Franschoek. Choose breakfast included in your room rate - excellent breakfast options and the setting is to die for, especially on a good weather day. We had a wonderful time and will most definitely come back. We found best rates through booking.com.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Dear Jen

Thank you for having taken the time to write a review in respect of your stay at the Victoria & Alfred Hotel. This gives me the opportunity to monitor our service to you, the guest.

Your complimentary remarks regarding our location, facilities and services are sincerely appreciated.

We look forward to welcoming you back to the Victoria & Alfred Hotel when next you visit Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
Reviewed 13 January 2014

The hotel has earned its stars with great service, location, comfortable large rooms and a good restaurant. Appreciated included Champagne at breakfast which was a good start to a day of
Cape Town exploration. Our room had a good view of Table Mountain and the working harbour.
It was just fun sitting in the easy chairs at the window with a glass of wine and watching water side activities. Hope to return to another stay at this great hotel.

Kati and Pekka
Vancouver, Canada

Room Tip: The mountain view rooms are worth the extra cost.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Dear Kati and Pekka

Thanks for the lovely review and kind words. We'd love to welcome you back on your next visit to Cape Town and I'm very happy to hear that you enjoyed your stay with us.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia
Level 5 Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 11 January 2014

This hotel is in the best location for overseas visitors. The waterfront area has many excellent restaurants, bars and shops within a short walk from the hotel. The "hop-on hop-off" tourist bus station is nearby.
Our room, overlooking the harbour and with views of Table Mountain (weather permitting) was very comfortable.
We did have to wait a long time to check in but we had arrived in the morning, so this was understandable. However, I feel the staff should have been able to give us a more accurate estimate of when a room would become available.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hasherd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Good day

Thanks for the lovely review on your stay at the V&A Hotel. I'm glad you enjoyed your mountain view from the Mountain Facing Rooms and we hope to welcome you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg
Level 4 Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 January 2014

We only stayed there for one night, but had great time. This hotel hast the best possible location, right in the waterfront.
Rooms are clean and very comfortable. We had great time there and will definitely come back!
Tip - shop around for best rates, as they differ from site to sight. Booking, Expedia, Hotels, LastMinute all had different rates for same deal.
You are unlikely to get better rates directly (we tried).

Room Tip: Try to get room with mountain view, the ones with plaza view are bit more noisy.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AM-Johannesburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Good day

Thanks for having taken the time to write this lovely review on your stay at the Victoria & Alfred Hotel. Your complimentary remarks regarding the facilities and services are greatly appreciated and we look forward to welcoming you back.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 January 2014

I am a Cape Town local, and I chose the V&A simply to have a celebratory night away from home. It was great -- the hotel is wonderful, the staff are friendly, there are many excellent dining options, and staying at the waterfront was really fun (complete with a sunrise mountain view in the morning!). We chose an attic room, and the sloped ceilings and tilt-to-open windows added good character.

The only complaint I have is that when we parked, the attendant ripped off a small piece of paper from the ticket and tossed it to the ground. We noticed that he did this with the car before us, and I was able to pick up the piece from our ticket before it blew away. If anyone from the hotel reads these reviews, please encourage your staff to not litter!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sickafoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Good day

Thank you very much for the lovely review and I'm glad to hear that you enjoyed your celebratory night at the V&A Hotel. Thanks also for pointing out regarding the littering - that is certainly not acceptable and we will address this.

We hope to welcome you back again soon.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida, Florida
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 January 2014

My husband and I spent six days and five nights at the Victoria & Alfred in September. Our room was spacious, very clean and very comfortable with a wonderful view of the waterfront and Table Mountain. We had breakfast each morning at the V & A, which was very good as well. We also had dinner there one evening and enjoyed it tremendously. The best part in our view of this hotel was the staff. From the font desk, to the restaurant servers, to the cleaning staff, to the elevator attendants, we found them all to be friendly, courteous and supremely helpful. I highly recommend this hotel!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank WannaGoKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil M, Managing Director at Victoria & Alfred Hotel, responded to this review, 16 January 2014
Good day

Thanks for the wonderful review on the V&A Hotel. I'm very glad to hear that you enjoyed your stay and that you found the service to be good and the staff friendly. We hope to welcome you back on your next visit to Cape Town.

Kind regards
Neil Markovitz
Managing Director - Newmark Hotels, Reserves & Lodges
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Victoria & Alfred Hotel

Property: Victoria & Alfred Hotel
Address: On the Waterfront Pierhead, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Wheelchair access Airport Transportation
Hotel Style:
#12 Spa Hotel in Cape Town Central
#21 Family Hotel in Cape Town Central
#25 Luxury Hotel in Cape Town Central
#27 Romantic Hotel in Cape Town Central
#30 Business Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Victoria & Alfred Hotel 4*
Number of rooms: 94
Official Description (provided by the hotel):
This luxury hotel is perfectly situated in the heart of the Victoria & Alfred Waterfront.Framed by the ocean and Table Mountain, the elegance and luxury of the Victoria & Alfred Hotel is rivaled only by its relaxed atmosphere and warm personal service.With 94 spacious bedrooms - It’s the detail that gives the Victoria & Alfred Hotel its elegance, intimacy, romance and reputation. ... more   less 
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Also Known As:
Victoria Alfred Cape Town
Victoria & Alfred Hotel Cape Town, South Africa

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