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Cape Heritage Hotel
Ranked #11 of 106 Hotels in Cape Town Central
Certificate of Excellence
Kansas City, Missouri
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“I was doubtful...”
5 of 5 bubbles Reviewed 1 February 2012

I picked this hotel based on the wonderful reviews, but I was a little skeptical about some of the claims. We arrived around midnight by taxi. The clerk asked our names, then took our bags from us and led us straight to our room saying that we must be tired from the trip and that we can do the registration in the morning. In all my travels, I never imagined that a hotel would do such a thing for a guest! The welcome you feel at this hotel is unbelievable, and it extended to every contact we had with every employee. The rooms are spotless and excellently decorated - just as you see on their website. Attention was paid to every detail of your stay. If you visit the off-site gym, you are TOLD to take a room towel with you. Take a towel out of any other hotel and alarm bells go off! We were in the largest room for the first night and my daughter must have taken 10 pictures. Since our flight would not leave until midnight the next day, they allowed us one of the smaller rooms for a ½ day rate of 400 Rand, and they moved our bags while we were out. Well worth the cost for a nice shower and long nap before supper and a midnight flight! Even the small rooms were spacious and excellent for an extended stay; canopy bed, windows, plenty of space and a large bathroom with both a beautiful high-back soaking tub AND a separate modern shower! The hotel partners with a local charity and there will be a 10 Rand donation on your bill that they will point out to you and will sincerely offer to remove it. Leave it on, you will feel better. Also, the staff splits tips weekly, so if you are as impressed as we were, it is easy to show your appreciation just one time at the end of the stay. A few other notes: Free buffet breakfast not extensive but substantial. Taxi to/from the airport, 225-250 Rand (~USD32). The taxis called by the hotel charge normal rates and do not start the meter until your travel begins. The open-top tour bus picks up 2 short blocks from the hotel, runs every 15 minutes and gives a good running commentary on the area and local history. The bus makes a stop at the Table Mtn cable car which is well worth the money. Great views, paths and some entertainment at the top! Area around the hotel perfectly safe day and evening, but everyone advises against strolling around the city after 9pm, even mentioned on the tour bus recording. The V & A waterfront is clean, busy, sterile, and looks just like a touristy cruise ship port you can see all over the world; restaurants, jewelry, trinkets, charter boats and no real local flavor. One block down Shortmarket Street is a convenience store, and two blocks further are dozens of restaurants and a square transformed into a very large open market.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Barton, England
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

We spent New Year at the Cape Heritage with friends, the staff were very friendly and helpful.
the rooms very comfortable and breakfast in the court yard was pleasant and the food good. The location was central and I would recommend this Hotel.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Portie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
120 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed 24 January 2012

Excellent stay. Every room has been done tastefully and is different. The interiors are excellent and I can say the same about the bathrooms.
We spent 3 nights here, the first 2 nights of our SA trip, and thenthe last one. We had informed them that we were on our honeymoon, and the hotel staff took due care to make it special. A wine bottle and rose petals added to the mood.

The location is excellent, and parking is comfortable as well. Kelly helped us a lot in planning our trip around the region. The breakfast was excellent, and the omlettes and chocolate croissants are must have.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rapunzzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle Upon Tyne, UK
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 23 January 2012

We arrived at 8am, and after being handed a welcome drink were about to have our room - a full 6 hours before check-in time at no extra cost. The staff were great - polite & helpful, without being too "in your face". The breakfast was one of our favourites in all the places we stayed in South Africa - fresh fruit, juices, pastries, muffins and a special every day. We had a problem with our AC not working and our tap water being a little rusty - both of these problems were fixed very promptly.

The rooms & spaces in the hotel are gorgeous, they have character and feel old yet modern at the same time?! The location of the hotel is perfect for the city centre, and there's free parking if you hire a car.

Great value hotel - so pleasantly surprised for the very decent rate. Definitely would stay again!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FireflyJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 21 January 2012

OK, where do i start...? I stopped here on 6th and 20th Jan, whilst passing through Cape Town on business.... I wont stop anywhere else in CT ever again.... this hotel gets 'it'!

The welcome was charming, the desk staff, the porters.. all very friendly and professional, the rooms are stunning, full of character and individual charm, the bed - incredibly comfy! - the bathroom has to rate as one of the best i've ever seen in any hotel...

The breakfast was great, very tasty, well presented, the hotel has a lovley courtyard with bar and restaurant, we ate there, the food was fantastic....

I realise i sound like i'm gushing a bit here, but i really was taken by this hotel, on my next Capetown trip i know i'll be stopping here.

I stop in hotels a lot for business (about 80 - 100 nights a year) ranging from top of the range to the godamn awful when there's no-where else. I try to give honest reviews - good or bad, sticking to the points.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drutuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

If you are looking to stay in the centre of Cape Town, you can't go wrong with the Cape Heritage. Lovely rooms and bathrooms, great restaurants very close by, and a fantastic breakfast every morning. What more could you need?!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RMDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 January 2012

We stayed in Cape Heritage Hotel in October 2011 for 2 nights. It is simply beautiful. Set in a restored city block constructed from stone, this beautiful boutique hotel is stunningly and lovingly appointed both in rooms and common areas.

The standard of room appointments and personal service is genuinely 5 star, much better than we experienced at the Cape Town Hilton for example. We thoroughly recommend this hotel to you. Location A1 for walking through older parts of the city, to the Company Gardens and Parliament, as well as a number of nice restaurants. The waterfront restaurants are a 6-7 minute taxi ride away (cost about 35 ZAR, for us foreigners anyway).

Breakfast in the sun-filled stone courtyard admiring the growing vines was a great start to the day, and the staff were friendly, attentive and knowledgeable.

We recommend Cape Heritage Hotel without recommendation. Forget your hotel loyalty program and stay at the Cape Heritage Hotel for a memorable stay.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LambyFlysFirst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Heritage Hotel

Property: Cape Heritage Hotel
Address: 90 Bree Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#4 Family Hotel in Cape Town Central
#11 Luxury Hotel in Cape Town Central
#13 Business Hotel in Cape Town Central
#14 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cape Heritage Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Situated in Heritage Square in the heart of Cape Town, the Cape Heritage is a boutique four star hotel that is historic and contemporary; intimate and lively; and stylish and cozy. Originally built in 1771, the hotel has 17 individually decorated bedrooms, which not only retain the charm of the past but are also equipped with an array of modern comforts. The hotel opens out onto a courtyard that houses the oldest living grapevine in South Africa ... more   less 
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Also Known As:
Cape Town Heritage Hotel
Cape Heritage Hotel Cape Town, South Africa

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