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“Attentive service, super-comfy rooms and amazing breakfast”

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Cape Heritage Hotel
Ranked #11 of 109 Hotels in Cape Town Central
Certificate of Excellence
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Attentive service, super-comfy rooms and amazing breakfast”
Reviewed 24 April 2013 via mobile

This hotel is perfect. Great staff. Comfortable homey style. Great linens and pillows. Towels and mattresses could use updating, though, as they were a bit past their prime. Breakfast was divine, and coffees delicious. Overall, an incredible stay

Stayed April 2013, travelled solo
Helpful?
Thank zim_travelin_guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (219)
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English first
Florida, Gauteng, South Africa
2 reviews
Reviewed 22 April 2013

My daughter and I was staying at the Cape Heritage Hotel, at first we thought hhhmmmm well it is in centre of town but at leats close to the highway and the V&A. But on arrival we were very surprised and welcomed by the friendly staff and the atmosphere of the hotel, everything is excellent, clean and in mint condition. Thank you we enjoyed our stay and will for sure book again. Regards

  • Stayed April 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Kowie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 April 2013

For the last 3 nights of our South Africa trip, we booked into a Junior Suite. The room was decked out with gorgeous reconditioned and antique furniture, with a beautiful bathroom suite of rain shower and massive bath tub. The room had all the facilities you needed, though tea and coffee facilities would be nice (although they will happily deliver to your room).

The staff there were second to none. We travelled with our 22 month old and every single staff member, from cleaner to manager, went out of their way to make her as welcome as we felt. The reception staff were knowledgeable and happily booked tours or recommended restaurants.

The location was spot on. As part of the Heritage Square itself, there were 7 restaurants and bars (if my memory is correct) as part of the Square. Some accessible from the internal courtyard, and some from the outside. Most importantly of all, it felt safe. The location was a stone’s throw from a host sites, including the trendy Waterkant, as well as Company's Garden, the museums and the like in the other direction. Also, only a short drive to the the V & A.

Defiantly a recommendation for a big chain hotel alternative.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin_The_Gerbi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2013

What a shame that this lovely hotel kept us awake until after 2 a.m. with the loudest disco music; base thumping. Apparently the whole hotel had been booked by a wedding party, apart from our two rooms. Thoroughly spoilt my trip to Cape Town. More worryingly is the fact that the duty manager could not (or would not) be contacted to deal with this situation. Total disrespect.

  • Stayed April 2013, travelled on business
    • Value
    • Sleep Quality
Helpful?
2 Thank katej_danh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noordhoek, South Africa
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2013

We stayed here for one night for our country to city "fix" and we really enjoyed it ! The breakfast was great, the staff were very attentive and helpful, the room was tastefully decorated .... an oasis in the city. I found this small hotel so full of charm and character and will definitely be back for our next city "fix" !

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Nut46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 April 2013

Our daughter is in Cape Town for the semster studying at UCT, my wife and I took the opportunity to plan a visit. As I started to search for places to stay it became clear there were my choices yet they were not all of the same quality. We took a chance with the Cape Heritage Hotel (let's face it with international travel it's almost always a chance) and were not disappointed.

Where do I start, a cool hotel that has an African feel or vibe as they love to say in CT, it's in a great spot, safe and easy to walk to all in town attractions, comfortable, clean and modern (reliable WIFI which I found out isn't so in other places). The breakfast which is included was terrific, healthy and convenient before we started our busy days. Additionally, we wanted to go to a few places out of town (Stellenbosch and the Cape Penisula, must sees) but weren't sure how to get this done (rental car/taxi etc) They offered to organize a driver for the day and what a treat, we saw all sights and the fee was a good value (ask for Domingo) and all booked to our room for added convenience.

Lastly and most importantly the staff, I travel extensively in the US for business and few trips have I felt more comfortable with their knowledge and willingness to assist, they really care!

Highly recommended.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
3 Thank 948PeterC948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 April 2013

Very nice small hotel in a nice part of town. good breakfast and always complimentry tea or coffee to have in the lounge...... Staff were always to hand to help or advise.Air conditioning not very good

Room Tip: Dont sleep with the bedroom window open, we were eaten alive with mosquitoes
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Heritage Hotel

Property: Cape Heritage Hotel
Address: 90 Bree Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#4 Family Hotel in Cape Town Central
#11 Luxury Hotel in Cape Town Central
#13 Business Hotel in Cape Town Central
#14 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cape Heritage Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Situated in Heritage Square in the heart of Cape Town, the Cape Heritage is a boutique four star hotel that is historic and contemporary; intimate and lively; and stylish and cozy. Originally built in 1771, the hotel has 17 individually decorated bedrooms, which not only retain the charm of the past but are also equipped with an array of modern comforts. The hotel opens out onto a courtyard that houses the oldest living grapevine in South Africa ... more   less 
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Also Known As:
Cape Town Heritage Hotel
Cape Heritage Hotel Cape Town, South Africa

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