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“Best place we have ever stayed, hands down!”

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Cape Heritage Hotel
Ranked #11 of 106 Hotels in Cape Town Central
Certificate of Excellence
new york
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best place we have ever stayed, hands down!”
5 of 5 bubbles Reviewed 5 July 2009

My husband and I couldn't believe how wonderful this hotel turned out to be. Beautiful and charming, our room was gorgeous, HUGE, and so comfortable. I would have paid just to stay in the bathroom, which was to die for! Not only is this hotel in a great location to explore the city--the staff are incredibly helpful at arranging reservations for anything/anywhere you would want to go--but it is cozy enough to make you want to stay in and just lounge! We spent several afternoons having tea by the fire in the common rooms. Breakfast is delicious (as are the snacks that were left for us in our room on arrival) and the service is above and beyond what I have experienced anywhere else. I have never felt so pampered and taken care of, and in such a warm and personal way. We had mentioned that it was our anniversary, and the staff left us roses and champagne (great champagne, too) in our room--yet another gesture that contributed to a romantic and relaxing stay. Needless to say, we will be back the next time we are in SA, and will recommend this place to anyone staying in Capetown.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pennycandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,203 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
San Francisco, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 July 2009

My husband and I stayed here on our honeymoon for 8 days and could not have been happier with our selection.

The Rooms: We stayed in a luxury room, and it was HUGE. You could do cartwheels in this room & not hit anything! Big, beautiful four-poster KING SIZE bed, several upholstered chairs, a desk/chair, a big beautiful armoire. The building is two hundred years old, but restored beautifully. I loved the mix of historic style with a modern bathroom! That's right, huge soaking tub, separate shower, plenty of counter space. Super strong water pressure, plenty of hot water. It was a dream! I slept very soundly in this room. The bed was extra comfortable, and you had your choice of foam vs. down pillows (just ask!). They keep a carafe of filtered water & cups in your room so you don't have to worry about purchasing bottled water. You can refill it in the breakfast room downstairs. Our room was facing a side street and there was some traffic noise, but we had no problem whatsoever sleeping. Over the course of the week, we did peek into all of the other rooms (when they were vacated in the mornings and being cleaned). Every one is decorated differently and has a different size & shape. They said if we found a room that we wanted to try, we could switch for free. How nice! (We didn't, we LOVED our room!)

The Hotel: Absolutely adorable renovated building on a historic square. A lounge area with free internet/computer. A formal living room with a fire place. An adorable breakfast room where you can have your delicious free breakfast, or choose to order hot items off the menu (for a small fee). The food was superb, and the daily breakfast specials divine. There is a courtyard behind the hotel with tables/chairs from several of the restaurants on the block. There is a Thai restaurant, a wine bar w/tasty food, a steak/fries restaurant, a cape malay tradiional african restaurant, and my favorite, Savoy Cabbage (continental). There was NO shortage of food. Some days, we were too lazy to wander out and just dined downstairs. We highly recommend HQ restaurant for fresh-fruit cocktails.

The Staff: They were hands down some of the best service providers we have ever had the pleasure of meeting. Nothing you could ask for was too much trouble. Big gorgeous smiles greeted us every morning. We actually felt bad when we didn't need them to do anything for us! All of their restaurant recommendations were fabulous. The tour companies they recommended were solid. They even have an in-house driver in case you would like to drive around in a Mercedes wagon in style instead of hailing a cab. Very convenient! Need a cell phone for the night? No problem! They'll loan you one. You can use it to call the driver when you're ready to come home too!

The location: We loved it. It's just a few blocks from Long Street banks/shops/restaurants. We also walked to Tamboerskloof and to the V&A waterfront with ease. We felt like we were very centrally located and it was a fantastic place to use as a home-base. We felt safe walking around the neighborhood too, even at night.

I'm sitting here trying to find something negative to write, but can't come up with anything. It's a super-clean, super-friendly, adorably-decorated hotel in the heart of the city. What more could we ask for?

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank sherrihowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockport, Maine USA
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 16 June 2009

Everything has already been said about this hotel, so I'll keep this brief. The ONLY thing to be wary of is if your room overlooks the courtyard it gets noisy at night. Everything else was perfect, the staff is outstanding and gives 200 percent effort into making the stay a wonderful experience.

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RockportME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
1 review
5 of 5 bubbles Reviewed 16 June 2009

This is wonderful hotel, with great staff willing to go that extra mile to help. The room we stayed in was just beside the courtyard which was buzzing at night. The hotel is serviced by 3 or 4 great resturants/pubs/cocktail bars and seems to be very popular with the locals. There is only one place I will stay in Cape Town and this is it. Highly recommend it.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 15 June 2009

The Cape Heritage Hotel is a really nice home away from home. The service feels very personal and attentive, and the décor is really lovely. Each room is decorated in a different style and what's nice is that they leave the doors of unoccupied rooms open so that you can get a sense of what other ones look like. Although the choice is not enormous, the food at breakfast was very nice. The only slight worry that we had was about the size of the actual breakfast room. There must be only 8 places in total... which was not a problem when we were there because the hotel was not very full. But, when it gets busy, I wonder what they do. One really nice thing was that we had to check out very early in the morning to get our plane back to Jo'burg and they did make special arrangements so that we could have breakfast before it usually starts.
The only thing that I slightly disliked about the hotel was its location. We'd stayed at another place in the same area in early 2006 and had the impression that the town centre had got a little less secure since then. We definitely didn't feel at ease wandering around the neighbourhood after sunset. Fortunately, there is a choice of a number of restaurants in the courtyard behind the hotel. So, you don't necessarily have to go far to eat at night. Plus, they do offer secure parking on the adjacent square. So, it's easy to avoid walking anywhere. The other downside to the central location, however, is a little unavoidable — there did tend to be a certain amount of noise from the street at night... which could be a problem if you're a light sleeper.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ianp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 7 June 2009

We enjoyed our stay here but didn't particularly like our room. The bathroom was actually built into the bedroom with glass. Not a great deal of privacy, one needs to give one's partner some privacy when they visit the bathroom. There were much nicer and rather exotic bedrooms available. As we were only staying one night it was not a big deal. We visited a lovely bar at the front of the hotel and enjoyed tapas sitting outside on our first night in Cape Town. Very close to the centre of town and lots of parking.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandS09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 May 2009

I just came back from my nice honeymoon Cape Town. After reading reviews about Cape Heritage i decided to book a room and i am glad i did. Firstly hotel stuff is very friendly and very helpful.They make all my reservations and give suggestions about what to do. There are very lovely restaurants around the hotel. They also make a very nice touch with putting roses on my floor and sending champangne and fruit for my honeymoon. They also upgrade my room to suit which was the best bathroom i ever stay in my life.Only thing i didnt like about the hotel was breakfast. There wasnt much and they charge money for hot stuff.
But if i come back to CT agin, i will definetly stay in Cape Heritage

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PinarTibetErdal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Heritage Hotel

Property: Cape Heritage Hotel
Address: 90 Bree Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#4 Family Hotel in Cape Town Central
#11 Luxury Hotel in Cape Town Central
#13 Business Hotel in Cape Town Central
#14 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cape Heritage Hotel 4*
Number of rooms: 17
Official Description (provided by the hotel):
Situated in Heritage Square in the heart of Cape Town, the Cape Heritage is a boutique four star hotel that is historic and contemporary; intimate and lively; and stylish and cozy. Originally built in 1771, the hotel has 17 individually decorated bedrooms, which not only retain the charm of the past but are also equipped with an array of modern comforts. The hotel opens out onto a courtyard that houses the oldest living grapevine in South Africa ... more   less 
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Also Known As:
Cape Town Heritage Hotel
Cape Heritage Hotel Cape Town, South Africa

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