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“return visit just as impressive” 5 of 5 bubbles
Review of Southern Sun The Cullinan

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Southern Sun The Cullinan
Ranked #24 of 106 Hotels in Cape Town Central
Certificate of Excellence
Toronto, Canada
Level Contributor
92 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“return visit just as impressive”
5 of 5 bubbles Reviewed 12 September 2011

Further to my review of November 2010 I returned here for four nights during a conference this month. This truly is a very good hotel for a visiting business person. Rooms are clean, well equipped; staff are very pleasant and the breakfast buffet is very good. Very convenient across the street from the Convention Centre. Addition this year of wireless internet throughout the hotel was a bonus but would prefer it was included in the room rate

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LVLTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Truro, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 September 2011

I stayed here this year and last and both times found the hotel perfect. All the staff were friendly and welcoming and the rooms were amazing. It lived up to its expectations and more. Also had a really great shuttle bus service into the town which was really handy and much easier than taxis :)

  • Stayed January 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Molly-May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 30 August 2011

I hosted my customer in Cape Town at a conference at the CTICC, and we stayed in the Cullinan. When we checked in, I was offered a free valet/concierge service whereby our hire car would be parked and retrieved by the concierge desk. I accepted and the car was fetched daily using my room number as reference. On the third day, a different car was presented to us, although it was the same make, model and colour. Our vehicle had been given to another guest in a DIFFERENT ROOM who had not noticed the difference, checked out and driven off!!!! Although the hotel phoned Avis on my behalf, the inconvenience was great, in light of the fact that we were busy in a conference all day. The vehicle we now had to use was filthy, full of beach sand and had an empty tank. My customer had to sit on a wet car seat. Luckily, there was nothing of value in our vehicle otherwise this could have had even more severe consequences.
To date, I have not had ANY form of apology or offer to repair the situation from Southern Sun. I recommend you be very careful when using the concierge service in future.

Stayed August 2011, travelled on business
Helpful?
1 Thank Debbier41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 30 August 2011

The hotel is ok, the rooms are average, but its overpriced for what it is.

Positive - Good location, great pool, super friendly service, and a nice breakfast spread.

Negetives - Rooms are nothing great, they can be noisy if your neighbours make a noise in the corridor, and its not great value for money.

  • Stayed August 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JohnDB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 26 August 2011

I stay at The Cullinan Hotel an average of 60 nights per annum and have yet to find something I do not like. The Management and Staff are the best in the industry and they make it feel like you are at home.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ptlpip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancashire, U. K.
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 25 August 2011

We actually stayed there in January 2010 for the cricket, in fact both the England team and the South African team stayed there which speaks volumes. The only way I can describe the standard of the hotel is as follows, Move it into Central London and youve got yourself a very nice 7* star hotel @ 5* prices.
The hotel is centrally located Beautiful and Clean, Food is of a high standard and extremely well priced, the staff are wonderful we had a really good laugh with Paul who waited on us,and the Chief Security Man whos name Im embbaressed to say escapes me, not only was he hilarious he gave us a good incite into South Africa.
The reason its took me so long to write a review is will i feel the same way some 12 months after..YES I DO I really enjoyed it there and would go back at the drop of a hat

  • Stayed September 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank oilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 August 2011

After an amazing private reserve in Sabi Sands, The Cullinan had a lot to live up to.

It is not quite in the same league as a private game reserve, but it nonetheless is a very well located and excellent hotel.

The staff were very friendly, attentive and helpful. The rooms were spacious enough to accommodate two adults and one child; and our three very large bags!!

Close to the V&A Waterfront and with a free shuttle service for guests running throughout the day, you have ready access to a wide range of restaurants and amenities.

It is also well located for any of the tours that any visitor to Cape Town may wish, whether it be Robben Island, Table Mountain or anywhere on the Cape, The Cullinan is perfectly situated. The only real problem is travel to it in the morning or at the end of the day on the N2, which gets really congested, otherwise the remainder of the day is pretty good.

We enjoyed our time here and when we return we will certainly be using it again.

  • Stayed August 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JasonH_702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Southern Sun The Cullinan

Property: Southern Sun The Cullinan
Address: 1 Cullinan Street | Waterfront, Cape Town Central 8004, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Cape Town Central
#11 Family Hotel in Cape Town Central
#22 Business Hotel in Cape Town Central
#24 Luxury Hotel in Cape Town Central
#28 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Southern Sun The Cullinan 4*
Number of rooms: 374
Official Description (provided by the hotel):
Only The Cullinan Hotel offers views of all of the Mother City’s main attractions: Table Mountain, the harbour and ocean, the V&A Waterfront and the city skyline. Marble pillars and floors and lush furnishings, transport guests into a world of luxury complete with individualized four-star services. A pool and gym offer the perfect way to relax after a day of business meetings or sightseeing and the choice of bars and restaurants is sure to meet everyone’s tastes. ... more   less 
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Also Known As:
Southern Sun The Cullinan Hotel Cape Town Central
Southern Sun Cullinan
Cullinan Hotel Cape Town
Southern Sun The Cullinan Cape Town, South Africa

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