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“Better quality and better value than my visit in 2009”

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Southern Sun The Cullinan
Ranked #26 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 1 October 2011

Either my standards have dropped or Southern Sun The Cullinan is better than it was in 2009! Certainly it is better value - R1 900 a weekday night then and R1 300 a night now (before R110 continental breakfast). I stayed one night for business - arrived late and checked out after breakfast. Checkin/out was quick and efficient. Room was good - could do without the second double bed though. Bathroom was very good, and the power shower the best I have had in a hotel. Sleep quality very good.

Breakfast at the Cullinan is superb as always. Very impressive lobby and public spaces. Free basement parking. Attentive staff - especially the porters - for example the elevator from the basement parking to the lobby was out of order and a porter was stationed at both the top and bottom of the single flight of stairs to give directions and assist with luggage.

Room Tip: One of the best things about the Cullinan is that it is perfectly situated if you arrive in Cape Tow...
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  • Stayed: September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CIVUH5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,507 - 1,513 of 1,834 reviews

Reviewed 22 September 2011

Stayed here for 4 nights of our South Africa holiday, and would recommend it completely.
Location ideal especially for the V & A Waterfront , and to connect to road network.
Hotel very comforatble, staff very helpful , and breakfast buffet exceptional.
Red tour bus stops just across the road - great for initial exploration of the city.

Room Tip: Some sides have sea views from upper floors, other inner facing to pool area.
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  • Stayed: August 2011, travelled as a couple
    • Value
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3  Thank SteveG226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

Further to my review of November 2010 I returned here for four nights during a conference this month. This truly is a very good hotel for a visiting business person. Rooms are clean, well equipped; staff are very pleasant and the breakfast buffet is very good. Very convenient across the street from the Convention Centre. Addition this year of wireless internet throughout the hotel was a bonus but would prefer it was included in the room rate

  • Stayed: September 2011, travelled on business
    • Value
    • Sleep Quality
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2  Thank LVLTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2011

I stayed here this year and last and both times found the hotel perfect. All the staff were friendly and welcoming and the rooms were amazing. It lived up to its expectations and more. Also had a really great shuttle bus service into the town which was really handy and much easier than taxis :)

  • Stayed: January 2011, travelled with family
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1  Thank Molly-May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2011

I hosted my customer in Cape Town at a conference at the CTICC, and we stayed in the Cullinan. When we checked in, I was offered a free valet/concierge service whereby our hire car would be parked and retrieved by the concierge desk. I accepted and the car was fetched daily using my room number as reference. On the third day, a different car was presented to us, although it was the same make, model and colour. Our vehicle had been given to another guest in a DIFFERENT ROOM who had not noticed the difference, checked out and driven off!!!! Although the hotel phoned Avis on my behalf, the inconvenience was great, in light of the fact that we were busy in a conference all day. The vehicle we now had to use was filthy, full of beach sand and had an empty tank. My customer had to sit on a wet car seat. Luckily, there was nothing of value in our vehicle otherwise this could have had even more severe consequences.
To date, I have not had ANY form of apology or offer to repair the situation from Southern Sun. I recommend you be very careful when using the concierge service in future.

Stayed: August 2011, travelled on business
1  Thank Debbier41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2011

The hotel is ok, the rooms are average, but its overpriced for what it is.

Positive - Good location, great pool, super friendly service, and a nice breakfast spread.

Negetives - Rooms are nothing great, they can be noisy if your neighbours make a noise in the corridor, and its not great value for money.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
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2  Thank JohnDB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2011

I stay at The Cullinan Hotel an average of 60 nights per annum and have yet to find something I do not like. The Management and Staff are the best in the industry and they make it feel like you are at home.

  • Stayed: August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ptlpip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Southern Sun The Cullinan

Address: 1 Cullinan Street | Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Cape Town Central
#14 Spa Hotel in Cape Town Central
#21 Business Hotel in Cape Town Central
#26 Luxury Hotel in Cape Town Central
#28 Romantic Hotel in Cape Town Central
Price Range: £106 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun The Cullinan 4*
Number of rooms: 394
Official Description (provided by the hotel):
Only The Cullinan Hotel offers views of all of the Mother City’s main attractions: Table Mountain, the harbour and ocean, the V&A Waterfront and the city skyline. Marble pillars and floors and lush furnishings, transport guests into a world of luxury complete with individualized four-star services. A pool and gym offer the perfect way to relax after a day of business meetings or sightseeing and the choice of bars and restaurants is sure to meet everyone’s tastes. ... more   less 
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Also Known As:
Southern Sun The Cullinan Hotel Cape Town Central
Southern Sun Cullinan
Cullinan Hotel Cape Town
Southern Sun The Cullinan Cape Town, South Africa

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