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Southern Sun The Cullinan
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Reviews (1,896)
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All reviewsfree shuttleconvention centertsogo sunbreakfast buffetshuttle servicebeautiful hotelexcellent staybusiness hotelwater frontthe hotel offerseasy accesswaterfront areatable mountainlong streetsouth africaconferencecticc
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Reviewed 1 November 2013

Recently stayed October 18 for 4 days with a group of 18. The breakfast in the hotel is great with plenty of items to choose from. The made to order omelets were a real treat. The bar menu food is good and reasonable especially the French fries. The shuttle back and forth to the water front was extremely helpful as it saves you money going out for meals and shopping. All hotel staff was friendly and helpful. The red and blue hop off and on city tour buses stop right around the corner and are a good deal to see the city. I would definitely stay here again.

  • Stayed: October 2013, travelled with friends
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Thank Ruth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded 11 December 2013

Dear Valued Guest,
Thank you for taking the time to provide us with your comments. It is only through ongoing feedback, positive or negative, that we can improve on our delivery daily.
We look forward to welcoming you back to Southern Sun The Cullinan in the near future.
Regards
Garry Reed | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2013

The check in was efficient. the room was clean and had all the amenities. The only regret was to have dinner at the bar as the restaurant does not have an ala carte menu as bars are synonymous with noise.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Tsogo Sun Hotels
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

Elegant 4 star hotel near Waterfront which can be reached by.walking over foot bridge in about 15 mins. Or take hotel shuttle which goes every 30 mins. Staff friendly and helpful and breakfast buffet excellent. Bedrooms good size with high floors giving stunning view over Waterfront. A good French and Italian Restaurent within 3 mins walk. Would stay here again.

Room Tip: Ask for room on high floor with Waterfront view.
  • Stayed: October 2013, travelled as a couple
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Thank mikeandrewsok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

This is an absolutely first class hotel with some of the friendliest and most helpful staff I have encountered in the hotel industry. The hotel was recommended to me from someone whose opinion I would trust and I have no hesitation in recommending it to anyone. My only "disappointment" is that I am here on a three day business trip and not a three week holiday!!

  • Stayed: October 2013, travelled on business
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Thank BigDave1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GarryReed, General Manager at Southern Sun The Cullinan, responded to this reviewResponded 11 December 2013

Dear Valued Guest,
Thank you for taking the time to provide us with your comments. It is only through ongoing feedback, positive or negative, that we can improve on our delivery daily.
We look forward to welcoming you back to Southern Sun The Cullinan in the near future.
Regards
Garry Reed | General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

Wonderful welcome and check-in experience, it went down hill from there: Coffee and other room amenitites were never replenished for duration of stay. Parking booms never worked resulting in queues out of parking area and no staff to open booms on late night return to Hotel. Not the best experience at a Southern Sun Hotel.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
2  Thank Andile R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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