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“Peaceful Safe Stunning”
Review of Waterfront Village

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Waterfront Village
Ranked #69 of 109 Hotels in Cape Town Central
Paisley, United Kingdom
2 reviews
“Peaceful Safe Stunning”
Reviewed 28 October 2011

Certainly the only place to stay in Cape Town.
Luxurious, safe and comfortable.

Room Tip: 1st Floor is ideal for ease of access.
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Castleline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this review, 31 October 2011
Dear Castleline

thank you for your complimenting review. We are always striving to give our guests the best possible experience while they stay with us.

Kind regards
Johadrie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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610 reviews from our community

Traveller rating
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    69
    45
    36
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227
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Johannesburg, South Africa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2011

The 3 bedroom apartment was clean and comfortable. Location is fabulous in terms of getting around but not for a "beach experience". Very secure - never felt unsafe at all. Good selection of restaurants at V&A. Kids (aged 7 and 8) had lots of fun. Try get a well - maintained apartment as they are aging a bit. Also looks like there are average, good and very fancy apartments - depending on views required etc. Be specific when booking.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L0ve2travel247365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this review, 31 October 2011
Dear L0ve2travel247365

Thank you for your review. We are pleased to read that you and your family enjoyed your stay with us. We look forward to welcoming you back in the future.

Kind regards
Johadrie de Villiers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level 4 Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 October 2011

These appartments are in an excellent location. Security is paramount in these very modern apartments, in the centre of Cape Town that is very important. Walking to the V & A took less than 10 minutes and was accessed via the One And Only Hotel. We had a 2 bedroom/2 bathroom appartment with our own patio area with private plunge pool which looked out onto the canal. The rooms were spotless and the kitchen was excellently equiped - wish I had one as good at home. Would recommend to anybody visiting Cape Town. We were only there for 2 nights but, as we had a night flight, we kept the room on at a cost of just under £50 until evening which was well worth it to allow us to relax in the sun up until the last minute.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K4B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this review, 21 October 2011
Dear valued guest

Thank you for your wonderful comments and kind words about the Waterfront Village. We are all delighted that you enjoyed your stay with us and hope we can accomodate you again in the future.

Kind regards
Johadrie de Villiers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
69 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 October 2011

This is the first time I stayed in an apartment in cape town and must say I was pleasantly surprised.....stayed in the helenslee complex. The views over looking the waterfront and the one&only hotel are magnificent. It's a short walk to the waterfront with secure gate access. Apartment was well appointed and quality of linen, bed comfort and bathroom amenities compare to most top properties I have stayed in. A few areas do need some attention. Receptionist said they would meet us at the apartment to check us in and show me my designated parking. Waited 15 mins, called twice and was told somebody would be on their way.....no one showed up but were helpful over the phone. Also tge Patio furniture needs a thorough cleaning. However these items did not detract from an otherwise wonderful stay.....would consider staying here again.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simbaonsafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this review, 21 October 2011
Dear vauled guest

Thank you for your possitive comments and feedback on the apartment and your experience. We are pleased to know that you enjoyed your stay and we will look into the points mentioned about the improvements needed.

We look forward to welcoming you back in the future.

Kind regards
Johadrie de Villiers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2011

We stayed in a two bedroom unit for four nights in early October. We loved the apartment. It was very clean and comfortable. The location is great for access to the V&A Waterfront and to bus routes to get around the city. The grounds are beautiful and well kept and the staff is very friendly and helpful. It's located in a very secure area and I felt safe walking around at night. I highly recommend it.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Odosmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 September 2011

We stayed in a two bedroom unit for two nights in early September. The apartment was very clean, tidy and stylish being full of many well placed African artifacts and comfortable furniture. The beds were exceptionally comfortable and the underfloor heating an added bonus! Assistance from Leslie in the front office was also very good.
The location is excellent for access to the V&A Waterfront and all its shops and restaurants. The No 1 stop for the Hop on Hop off bus, which I highly recommend, is also nearby.
The Village booked the taxi return to the airport (mini van) which was 250 Rand the same as the private shuttle we booked from the airport.
Highly recommended for family/ friends staying together

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Downunderone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this review, 27 September 2011
Dear Valued Guest

We are very proud of our staff members and are pleased you had a wonderful stay with us. Thank you for taking the time to share your experiences with other travelers and we do hope to see you back here on a future occasion.


Kind regards
Johadrie de Villiers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 5 Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 August 2011

As a solo traveller, security was very important to me. I started off my holiday in S.A in the waterfront village. I had 2 security gates to pass through before I got to my apartment which required another gate and then the access to the apartment with my keys
The apartment was fantastic with all amenities. The only one downside was to have to pay for the pool, which I only used for 2 hours, and had to pay for a weeks access.
Staff were helpfull, if not a little reserved.
The location was within easy walking distance to the waterfront and coaches picked me up from the village for any tours I did. However, I have to say I did not travel out late in the evenings. Will happily return

  • Stayed January 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank IRLWX1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVillage, Manager at Waterfront Village, responded to this review, 16 August 2011
Valued guest

Thank you for choosing Waterfront Village for your stay, and for sharing your positive experience with us. For future travelers, I would like to mention that we do offer our guests the use of 4 outdoor pools at no additional cost. The once-off fee we charge for the use of the Quarterdeck lap pool also includes the use of the gym for the duration of your stay.

We hope you will find opportunity to return to Cape Town and we would certainly welcome your stay with us again.

Kind Regards
Johadrie de Villiers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waterfront Village

Property: Waterfront Village
Address: Mind Pearl House West Quay Road | V & A Waterfront, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Family Hotel in Cape Town Central
#45 Romantic Hotel in Cape Town Central
#59 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Waterfront Village 4*
Number of rooms: 90
Official Description (provided by the hotel):
Waterfront Village, situated on the water’s edge in the picturesque V&A Waterfront Marina, next to the Cape Grace Hotel and One&Only, offers guests Standard, Luxury and Deluxe apartments offering superior services and facilities. Guests are spoilt for choice with our selection of one to three bedroom apartments, providing a wide selection of accommodation that will suit their individual requirements. Guests will enjoy access to our on-site reception, swimming pools and gym. An abundance of shops and restaurants are available within walking distance. Crafted around tranquil waterways the inspired architecture maximises the panoramic views, creating international desirability. ... more   less 
Reservation Options:
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Also Known As:
Waterfront Village Hotel Cape Town Central
Waterfront Village Cape Town, South Africa

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