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“A truly special stay.. we will be back!” 5 of 5 bubbles
Review of Winchester Mansions

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Winchester Mansions
Ranked #29 of 106 Hotels in Cape Town Central
Certificate of Excellence
Durban, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A truly special stay.. we will be back!”
5 of 5 bubbles Reviewed 10 July 2014

My wife and I were fortunate enough to to spend a weekend at Winchester Mansions from the 30th of May to the 2nd of June... our stay was so good we extended for another night.
A huge well done to Murray and his team, warm and friendly staff.. going out of their way to just make our stay that much more special... Cape Town winter was true to form, cold and rainy but Winchester was the warmest place to be ... breakfast superb, the bar area well serviced.. barmen even remembered our drinks from the night before.. nice touch. Rooms superb and the whole feel ... lovely old world charm... thanks again to the entire team.. stunning !

Room Tip: Sea facing..
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pucky2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 14 July 2014
Thank you very much for your great review and kind words. We will be sure to tell our staff that you enjoyed their service and friendliness. We look forward to having you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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961 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (205)
Date | Rating
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English first
Auckland Region, New Zealand
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 July 2014

On this trip to Africa I enjoyed my second and third stays at Winchester Mansions.
It will always have a special place in my heart -as a child we lived in Norfolk House right next door -so in many ways it is a homecoming for me.
The rooms are lovely and (bliss) they have a bath not just a shower!
They always put a jug of fresh drinking water in the room and a little flask of lime juice cordial-a nice touch.
This time (twice) as a returning guest they also provided a lovely bottle of good quality South African red and some tasty nibbles as a welcome back gift.
The staff are lovely helpful and caring-the food especially the fulsome breakfasts (you really don't need lunch after them!) and the particulalry special Jazz Sunday Brunches are a fantastic way to while away a few lazy hours surrounded by the families of the "Rainbow Nation"

To cap it all on the four nights of third stay I was upgraded to a mini-suite right on the upper corner abbutting Norfolk House with a fabulous sea view-again as a complimentary favour....
What more could one possibly ask or even hope for?
Whenevr I am lucky enough to stay in Cape Town again -I most certainly will stay here again.

Room Tip: If you can do get a room that overlooks the sea if at all possible!!!
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  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JKD_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 6 July 2014
We look forward to many more happy returns! Thank you for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 June 2014

Winchester Mansions was one of the best hotels we ever stayed in! We had a bit of an emergency and the hotel took care of absolutely everything. They extended our stay without any issues, provided all transportations, made all arrangements with our tour and insurance company and had management check in on us on a daily basis. I was absolutely wowed by the people working at the hotel. They were incredibly sweet, friendly and caring. The hotels rooms were also extremely clean. The next time I go to Cape Town, I will for sure be staying at Winchester Mansions!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lnbrod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 27 June 2014
We can't wait to have you back and hope your next trip to South Africa and Cape Town will not be overshadowed by any emergencies whatsoever!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Africa
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

A very well run & immaculate Hotel housed in what appears to be an old Victorian Apartment block. Complimentary Breakfast is served at the beautiful Harveys Fine Dining restaurant downstairs. (Not cheap by SA standards.) The bar opposite the Restaurant is stunning with a wonderful ambience, as is the Hotel entrance & the public toilets. Sadly the Decorator who decorated the massive apartments (they are not rooms, but huge apartments, no kitchen) appears not to have been the same decorator. The furniture is of a good quality and thankfully the bathrooms are huge and nice, but the bedroom (huge) & lounge feels dark and depressing instead of Upmarket Authentic Victorian or Historical as they seem to try to be. Very sad since if they got the same décor as the rest of the hotel this could be a very special place to stay instead of the usual modern hotel. The owners need to go back to the drawing board & get the "light & warmth" ambience quality right in the rooms for this hotel be the star it should be.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheHotelGuru10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 27 June 2014
Dear subs2014,

thank you very much for your positive rating, kind words and valuable feedback. We are sorry that you felt the bedroom and lounge were dark and depressing. We will definitely take your feedback into consideration when we next upgrade our rooms.

We hope to see you at the hotel again soon.

Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

We had a fantastic stay at Winchester Mansions: the accommodation, food and quality of the service was excellent. The staff were exceptionally helpful.
The location of the hotel is lovely with lovely views of the sea and the walk way across the road: seeing walkers and joggers made us feel like joining them on the promenade.
We will certainly be back.

Room Tip: Clearly sea view rooms are preferable.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TomRandburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 27 June 2014
Dear Tom and Jenny Hammond,

thank you very much for your great review. We look forward to having you back soon!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

A great hotel with a lovely sea view from our room in May 2014. We were made to feel incredibly welcome by the staff as we were given our first taste of South African hospitality. Breakfast was nice too... Take the time to walk both towards and away from the harbour. Some stunning views....

The only thing that we would say is that we felt the hotel could have made a bit more of the fact that we were on honeymoon. Every other hotel on our trip gave us a glass of wine/champagne... There didn't seem to be as much of a 'personal' touch here.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DavidandEmmaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 13 June 2014
Dear David and Emma,
we are sorry we were not aware that you were on your honeymoon when staying with us, unfortunately there was no communication from the booking agent. If we would have known you would have most certainly received our special honeymoon welcome as well as our special turn down every night.
We are glad you still enjoyed staying with us and wish you a very happy married life together!
Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lonbdon
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

As an elderly widow it is nice to feel safe when travelling and this hotel ticks all the boxes. The reception staff - Bianca and Linda - always greeted u with a smile and ready to help. The rooms are very spacious with a walk-in Shower and Bath.There is also tea/coffee available and every evening a fresh cold jug of iced water and lime juice is supplied. It is the little things that make this hotel so good. The four storey hotel is arranged around a courtyard with table and chairs for outside dining. The breakfast buffet was very good with a vast aray of food to suit everyones taste. The bar is very popular with the locals and it is nice to have somewhere to sit in the evenings and chat. During the day u can have snacks etc on the patio looking over the lovely
promenade and the views of the ocean. The shuttle bus was complimenaty to the V & A but was always available to take u anywhere at a reasonable rate - this was most handy.Although I did not use the swimming pool area - it looked lovely although small but quite adequate for a hotel of this size. All in all u cannot go wrong to book this hotel for your Cape Town holiday.

Room Tip: The courtyard rooms are very quite and lovely.
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  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lou104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bianca K, GM Assistant at Winchester Mansions, responded to this review, 13 June 2014
Many thanks for your kind feedback. We will be sure to forward your kind words to Linda and Bianca from reception. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Winchester Mansions

Property: Winchester Mansions
Address: 221 Beach Road | Sea Point, Cape Town Central 8005, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#13 Spa Hotel in Cape Town Central
#18 Business Hotel in Cape Town Central
#27 Family Hotel in Cape Town Central
#29 Luxury Hotel in Cape Town Central
#31 Romantic Hotel in Cape Town Central
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Winchester Mansions 4*
Number of rooms: 76
Official Description (provided by the hotel):
Winchester Mansions is an iconic building on the seafront in Cape Town within close proximity to the V&A Waterfront and Cape Town International Airport. Free shuttle service to the Waterfront, free wifi internet access in public areas are standard. This landmark hotel offers classic elegant rooms, many boasting stunning sea views. Facilities include a heated pool, relaxing treatments in the Ginkgo Spa, signature dishes from award winning Harveys Restaurant & Bar as well as full service conferencing. Cape Town's most famous and longest running Jazz brunch is hosted at Winchester Mansions every Sunday of the year. The monthly Grapes, Gourmet and Gallery evenings draw large numbers of food & wine lovers and art aficionados. Winchester Mansions - Part of the Journey ... more   less 
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Also Known As:
Winchester Mansions Hotel Cape Town Central
Winchester Mansions Cape Town, South Africa

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