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“Such a disappointment” 1 of 5 bubbles
Review of Notel International - Rutland Place

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Notel International - Rutland Place
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Such a disappointment”
1 of 5 bubbles Reviewed 31 December 2012

We should have driven away after seeing the FOR SALE Signs on the garage door when we pulled up to the house. Unfortunately we did not have the option, as every hotel in the city seemed to be booked out for the holidays. I literally went door to door around the neighborhood trying to find other places to stay after our first night. First off, we were expecting a serviced apartment. Instead, what we had was like staying at the home of a shady cousin who you don't know very well. There was no reception, no security, no drinking water, no soap.The rooms were clean, but the bathrooms were atrocious. In one of the bedrooms, it was literally a closet afterthought (3ft deep and maybe 5 ft wide including the shower). The sink, shower, and toilet were all connected via poor plumbing, and only one thing could drain (VERY slowly) at a time. The shower would flood to the point where it would spill onto the bathroom floor, and the toilet wouldn't flush. Hearing the toilet gurgle while you were in the shower was not reassuring that the water pooling around your feet was sanitary. In the other bedroom, the bathroom was large, but a panel from the ceiling apparently had fallen into the bathtub just moments before we had arrived. We stayed on a floor that we fondly remember as a graveyard for sad discarded gym equipment, and what maybe used to be a kitchenette. House music was blaring when we walked in the door, and we realized that we were to be left for the night with an apartment full of people who we didn't know. There were no bolts on the doors - just a flimsy skeleton key to our rooms, and we did not feel safe leaving our belongings in our room. We ended up having to hoof our laptops and cameras around with us wherever we went. There were bars on all doors and windows, but imagine if someone else forgot to close the balcony door on your floor! There was a dog around, who, admittedly was very cute, but the smell coming from the carpet only brought bad images to mind. As no one ever seemed to be there from management (except for Mr. Wiggles, the dog), we were left to let in the maids and other locked out guests as it seemed like there was only one door buzzer for the entire house. We managed to get used to it after a few days, but after so many good experiences in Cape Town, we were really sad to have to let down our expectations.

  • Stayed December 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Ralphina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    1 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Date | Rating
  • English first
  • Any
English first
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Additional Information about Notel International - Rutland Place

Property: Notel International - Rutland Place
Address: 47 Camps Bay Drive, Cape Town Central 8005, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Hotel Style:
Ranked #117 of 130 Speciality Lodging in Cape Town Central
Number of rooms: 8
Also Known As:
Notel International - Rutland Place Cape Town, South Africa

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