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“Great tour” 5 of 5 bubbles
Review of Prins & Prins

Prins & Prins
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Prins & Prins was founded in 1982, and has since grown into one of South Africa's premier private & family owned jewelers. Located in the authentically restored Huguenot House (circa 1752), a visit to us is more than just shopping, it is stepping back in time. While browsing our extensive and exquisite collections of diamonds, tanzanite and other gemstones, you are surrounded by original 18th century artwork showing the grandeur of this early Cape home.Enjoy a full bodied cappuccino or a glass of fine locally produced South African wine in our private courtyard, away from the hustle and bustle of the city centre, while admiring your jewellery under our ancient grapevine and the African sun.From custom design, to individually hand crafted items from our very own on-site workshop, Prins & Prins offers a full service from beginning to end. Come visit the jeweler that helped set the standards for jewellery in Cape Town. Come experience our Passion for Perfection. Come and see the best that Cape Town has to offer in terms of diamonds, tanzanite, gems and jewellery.
Castro Valley
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
“Great tour”
5 of 5 bubbles Reviewed 21 July 2014

If you want to see some beautiful jewelry and how it's made - still in the 'old' style, this is the place to go. We didn't buy anything and did not intend to (we let him know things were out of our price range). In spite of that, the guide (sorry, I forget his name) was extremely friendly, polite and professional. He was very patient in answering our questions and showing us the entire facility. Best of all, the tour was free. Their only problem may be that they are not geared to handle very many and could quickly be overrun if it gets to be too popular.

Visited May 2014
Helpful?
2 Thank Bill N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doveton-Moore, Public Relations Manager at Prins & Prins, responded to this review, 6 October 2014
Dear Bill

Thank you for your visit, and review. With mass production taking over in the jewellery sector today, we are truly lucky to still have one of the last goldsmith ateliers in South Africa where we genuinely produce "one of a kind" handcrafted jewellery, "old" style... :)

Our workshop, and new Museum of Gems and Jewellery, has been specifically opened to the public to show and educate those interested in our sparkling industry, what happens "behind the scenes", and how Earthly Treasures have been transformed into glittering masterpieces through Human Ingenuity. Although we have had some larger groups visit us (which we have been able to accommodate) we find that most of our visitors prefer to come and browse outside of a "scheduled tour" set-up, and as such we have been able to offer private tours and educationals, which we are happy you were able to enjoy.

Customer service and excellence is very important to us, and it is wonderful to hear that you found your consultant friendly, polite and professional.

Should you visit Cape Town again, please do pop in for another visit and complimentary cappuccinos!

Kind regards
The Team at Prins & Prins
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68 reviews from our community

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Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Moscow, Russia
1 review
“very nice shop/museum/factory”
5 of 5 bubbles Reviewed 23 June 2014

I have been there in march 2014, liked the museum, and also made an order. the quality was excellent , and the stuff is great ! Especially Lindsay. Will come back during my next trip!

Visited March 2014
Helpful?
Thank Sergey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doveton-Moore, Public Relations Manager at Prins & Prins, responded to this review, 6 October 2014
Dear Sergey

Thank you for your visit earlier this year, and I am glad that as one of the first to have seen our museum at that stage, you enjoyed our new attraction!

The quality of our products has always set us apart from other jewelers in that we handcraft our pieces to incredibly high standards, and we are thrilled that you are happy with your purchase. As one of our in-house designers Lindsay was the perfect consultant to have assisted you for your custom order, and should you require any assistance again, please do not hesitate to contact her!

Hope to see you in Cape Town again!

Regards
The Team at Prins & Prins
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
130 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“Absolute pleasure”
4 of 5 bubbles Reviewed 15 March 2014

This was our second visit to Prins & Prins and once again we were not disappointed. Daniel was our advisor and did an excellent job, despite a few changes from the girls, so much choice available, a short tour of the house including the workshop and newly opened museum. Absolutely excellent. This is a much nicer way to purchase your jewelry rather than conventional stores.

Visited March 2014
Helpful?
Thank Malcolm024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doveton-Moore, Public Relations Manager at Prins & Prins, responded to this review, 11 June 2014
Dear Malcolm

Thank you for visiting us again! It was wonderful to have you visit us again. As one of our GIA Graduate Gemmologists, Daniel was perfectly suited to advise you during your visit. We are thrilled that you were happy with his guidance.

Our jewellery selection is something we have always been proud of. Our in-house workshop produces the most exquisite award winning designs, and our new museum has been a wonderful addition - thank you for your positive review!

A unique visit is what we strive to offer, and we look forward to welcoming you back. Hopefully soon...!

Kind regards
The Prins & Prins Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Friendly, fantastic service and stunning finished products!”
5 of 5 bubbles Reviewed 26 February 2014

Leonard always provides excellent service with his warm, inviting personality. He listens well to his customers needs. Lovely experience at p&p as always!

Visited February 2014
Helpful?
2 Thank Leanne456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doveton-Moore, Public Relations Manager at Prins & Prins, responded to this review, 11 June 2014
HI Leanne

Thank you for your review! We always strive to ensure that we understand our clients' exact needs to ensure that we make those special items, exactly the way our clients have always dreamed and envisioned. Leonard is one of our stars and we are thrilled you had a wonderful experience.

We look forward to seeing and assisting you again in the future!

Kind regards
The Prins & Prins Teams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
“Fabulous service”
5 of 5 bubbles Reviewed 6 February 2014

A massive thank you to Stefan and team who helped me on two occasions with a lovely pair of diamond earrings and a custom made diamond eternity ring. Both were lovely items with impeccable quick and pleasant service! A really interesting building too with beautiful jewellery pieces on display.

Visited March 2013
Helpful?
Thank Emily W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doveton-Moore, Public Relations Manager at Prins & Prins, responded to this review, 11 June 2014
Dear Emily

How wonderful it was to have you and Jake visit us on two occasions! We are indeed lucky to be located in such a beautiful 18th century property! We always strive to ensure our clients receive the best quality craftsmanship when they purchase from us, and with having our own workshop on-site, we are able to control the quality. I am so glad that you agree. Whenever you want to swop the cold weather in the UK for a trip to sunny Cape Town, please let us know, we would love to have you visit us again. Then you can see our recently opened Museum of Gems and Jewellery...

Kind regards
The Prins & Prins Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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