We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Southern Sun Cape Sun
Ranked #34 of 111 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 29 November 2013

I have absolutely no complaints about this hotel, and believe me, I am very particular. 29th floor, glorious view, large room, safe, fridge, desk, sofa, dressing table with mirror. There was also a tub/shower combo (tub important to me), with very hot water and good water pressure. Price very reasonable. Housekeeping attentive to my every need and never missed a beat. Not once did I need to ask for anything and having cleaned my room for 2 days, they knew what I liked/used, how much I used and I never lacked for those items. Concierge, reception, all polite and friendly. Internet in room worked fine for the most part, 500MB per day complimentary and much better than much higher priced hotels in Cape Town that I have been to. Short distance to conference center (10 minutes walking), V&A waterfront about a $5-$7 fare, 10 minutes or less. Lots of shopping right outside the door. Food - I only had dine-in on the last night of a six-night stay. It was not five star, but certainly tasty. And if you are a smoker, they have dedicated smoking floors. I never smelled the smoke in the hallways.

Room Tip: Any room on upper floors will give you a view.
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CairoD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear CairoD
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and that we were instrumental in making your tour a good one.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (921)
There are newer reviews for Southern Sun Cape Sun
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

635 - 641 of 921 reviews

Reviewed 18 November 2013

I stayed here for a few days during a conference. The property has been looked after however a major upgrade is required. The rooms were big and functional however the furniture etc. was clearly dated. Bathrooms were not the best but you get a decent hot shower!

Breakfast was good and they have a large spread on the buffet! Staff were friendly and very helpful. Location of the property is great as its, safe, downtown and within a 3 minute cab ride to the water front where most of the restaurants were. Good for a business trip but not something I would recommend for those looking to enjoy the hotel and its facilities.

  • Stayed: February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kunal16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear Kunal16
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and that we were instrumental in making your tour a good one.. Not all guests like the Cape Dutch style rooms, however we are in the process of finalizing the dates for our refurb that includes all our rooms. This will ensure that our furniture will be more modern and more stylish.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2013

Having stayed before and after an overlanding tour of Southern Africa, I can not fault this hotel. The service was excellent as was the breakfast.
Attention to detail is second to none here, you would be hard pressed to get a better hotel in Central Cape Town.

Room Tip: 31st floor viewing Table Mountain
  • Stayed: September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Berlinalan78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear Berlin78
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and that we were instrumental in making your tour a good one.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

We had a great time during our 6 night stay at this hotel. It is very well located - right around the corner from the bars and restaurants on Long Street (I recommend Fork and Five Flies, both suggestions from the concierge), two blocks from Green Market Square (great place to buy souvenirs and curios).

The hotel was very good about arranging and advising for safe and reliable transportation (cab to the Waterfront takes about 10 minutes and 50 rand), and the concierge staff was excellent. The hotel manager was very friendly and checked in on us whenever he saw us in the lobby or common areas. The staff was unfailing friendly and helpful, and were able to assist with things like getting our laundry done on a service-free day, good recommendations on food and attractions, ATMs, shoe repair, etc.

The elevator has an amazing view of Table Mountain, and views from multiple sides of the hotel are impressive. The food is good, but beware the included breakfast on a busy (tour bus) day - the line to get seated was prohibitive a few times, so plan ahead if you're in a rush.

Two small issues prevented the 5th star. One is that the toilet in the room did not flush properly and needed to be done several times (it was an older model) - that being said, we did not say anything or ask to be moved, since we were busy and not that bothered, so it probably was a one off. The other was some issues with the housekeeping in-room; our items were often moved around (dirty clothes shoved back into bags on top of clean ones, our belongings mixed up and put in separate bags, my friend's scarf was ruined when it was put back into bag and zipped up into the zipper). I appreciate that sometimes the housekeeping staff feels the need to rearrange your things but this was excessive and actually damaged a few items. Again, we could have said something but didn't so I wouldn't hold it against the hotel.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank saltyedamame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear gilda
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and that we were instrumental in making your tour a good one. Please accept our humblest apologies for the Housekeeping issues - this is not intentional and we will ensure to caution the room attendants going forward.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

Myself and my wife stayed in this hotel during the first week of November 2013.The duration of our stay was for four nights and five days.A group of another 12 of our business collegues also joined us.we were there for a global conference.The hotel is very well and centrally located.The hotel is surrounded by markets/malls of all categories to cater to different needs.An Indian resturant is not far away.It was within walkable distance.We enjoyed the food/dinner in BUKHAARA restaurant.Infact one of the concierge staff accompanied us in the night to show us the restaurant.The Checkin process in the hotel is very smooth.It was completed within few minutes for all eight rooms.Infact ,the rooms were kept ready by the time we arrived there by around 15.00 hrs.The concierge was very prompt.I remember having a welcome drink.The entire front desk,concierge,security and others are very professional.Security arrangements are adequate.The manner the security ensures that you are safely enter into the Lift is very impressive.I have not seen this type of arrangement anywhere in the world..The security almost comes along with you to the lift ,press the button,wait till the lift opens and ensures you enter the lift safely.As I had specific expectations ,as a regular traveller,I had few expectations from House Keeping.Amenities in the room should be always proportionate with the type of occupancy like single and Double.I expect atleast two bath soaps,two towels,two water bottles ,two dental etc in a double occupancy room.This was not the case with this other wise an excellent hotel.Responding to us that a 200 ml water bottle a day and one per room is the hotel policy upsets us.We have a particular standard and therefore we donot enter into further discussion.Another issue related to house keeping--Safe Locker does not work and needed repair and it was attended.Plumbing problem-blockage in wash basin and attended after reporting.House keeping needs to be more efficient. A good hotel is the one which helps the customer not to waste his or her time in waiting for the repairs and basic amenities.Let me come back to complimentary breakfast which is served in a spacious hall.A large selection of items.Fresh fruit Juice availabilty is one of the highlights.One can really enjoy buffet breakfast provided you have time to spare.This is one of the hotels where staff are not after you for Tips.They don't demand it but they accept it.Exchange of currency facility is available in the hotel but commision/service charges are on higher side.But the location advantage is such that you walk out of hotel for hardly two minutes and the money exchangers are available to change with zero percent commission.CTIIC is close by..We also enjoyed the good but partial view of Table Mountain.We will always prefer to stay here again and again.A professionally managed hotel.

Room Tip: Every one demands room facing Table Mountai.So Pl ask for it .
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bhima2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear gilda
Thank you for taking the time to do a review on the Cape Sun.

We are truly sorry for the inconveniences that occured during your stay with us and have sent your feedback to our Senior Managers for consideration.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

I stayed at this hotel in October as part of a large group and found it to be a lovely hotel with fantastic helpful staff plus it is situated in a lovely area of the city with good views of Table Mountain (depending on what side of the hotel your room is). The buffet breakfast and dinner was superb with a large selection of hot and cold food and lots of fresh fruit. If I wanted to be picky the only thing missing from the large bedroom was a fridge and the hair dryer provided in the room by the hotel had the wrong pins for the socket in the room ??? The hotel also provides a free shuttle bus to the waterfront shopping area which is a must see.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Avril84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear Avril84
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and that we were instrumental in making your tour a good one. Our suites have fridges in them and we're truelly sorry that there was no hairdryer in your room. We also have international adapters at the Concierge desk available 24 hours.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

We stayed at the Southern Sun Cape Sun as part of a group tour and we enjoyed the stay at this fine hotel. The staff was very professional and attentive. The morning buffet was superlative. The only downside was the size and amenities in the gym - only a few treadmills and a chilly small indoor pool. I would definitely stay there again. Try to get a room with a Table Mountain view.

Room Tip: Table Mountain view.
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlene C, Guest Relations Manager at Southern Sun Cape Sun, responded to this reviewResponded 16 December 2013

Dear MarkB
Thank you for taking the time to do a review on the Cape Sun.

We are delighted that you enjoyed your stay with us and that we were instrumental in making your tour a good one. We are in the process of finalizing the dates for our refurb that will include the gym.

We hope to welcome you back to the Cape Sun in the future and wish you a warm Christmas and a prosperous 2014.

Happy holidays,

Charlene Campbell
Guest Relations Manager

e: charlene.campbell@tsogosun.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
Southern Sun Waterfront Cape Tow...
#30 of 111 in Cape Town Central
1,998 reviews
Southern Sun The Cullinan
#23 of 111 in Cape Town Central
1,694 reviews
Strand Tower Hotel
#52 of 111 in Cape Town Central
673 reviews
Show Prices
Show Prices
Show Prices
Schotsche Kloof
Hilton Cape Town City Centre
Hilton Cape Town City Centre
#43 of 111 in Cape Town Central
1,314 reviews
City Bowl
Mandela Rhodes Place Hotel
Mandela Rhodes Place Hotel
#35 of 111 in Cape Town Central
994 reviews
Park Inn by Radisson Cape Town F...
#47 of 111 in Cape Town Central
834 reviews
Show Prices
Show Prices
Show Prices

Been to Southern Sun Cape Sun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Southern Sun Cape Sun

Address: 23 Strand Street, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Cape Town Central
#17 Spa Hotel in Cape Town Central
#32 Family Hotel in Cape Town Central
#34 Luxury Hotel in Cape Town Central
#43 Romantic Hotel in Cape Town Central
Price Range: £132 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Cape Sun 4*
Number of rooms: 368
Official Description (provided by the hotel):
Right in the centre of where it's all happening and with magnificent views over Table Mountain and Robben Island, the four star Southern Sun Cape Sun is ideally located for visitors who want to experience one of the world's most beautiful cities. Hotel guests are invited to make use of facilities like the free Wi-Fi, indoor pool, fitness centre and Camelot Spa. For business needs the hotel offers nine fully equipped conference venues with space for up to 650 delegates There are many great restaurants and bars within walking distance but our free shuttle bus departs regularly to the nearby Victoria & Alfred Waterfront providing convenient access to a range of harbour-side restaurants and first class shopping, offering great appeal to visitors in search of an indulgent escape. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Southern Sun Cape Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Cape Sun Hotel Cape Town Central
Southern Sun Cape Town
Southern Sun Cape Sun Cape Town, South Africa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing