I booked a room here the night before. The bedroom is fine. the only amneties in the bathroom was your towel. i am used to better in 4 star hotels.
service is awful. oh the people are nice, just not there. i wanted to make phone calls, and was looking for someone to explain how their phone system worked. no one available. only 2 out of 10 attempts managed to work.
guess what? they charged me for all the attempts! when i tried to explain to the owner manager/ the situation. She reduced my bill, and then would not talk again. This went into shouting and yelling and repeating that the computer makes the charges.
Actually, i still do not understand how to make a phone call in this place, nor what she removed.
of course, i will mention that after 5 there is no one available to help you, at night either. actually this place is not worth the price, maybe 10%.
the only good thing? the place is clean.
Experiences.... among my top 10 worst, certainly.
What these people do not seem to understand is that value and quality of service far exceeds importance of money. This is not worth the money, or the pain.
i should have been warned since the moment i came in the building someone was making a complaint.
Oh, and the internet is not free by the way.
Switching hotels now!
- Official Description (provided by the hotel):
- TGCSA 4-Star accommodation, built on old-fashioned ideals, modern-age comforts, quality service, affordable luxury accommodation, delicious breakfast buffet. Need a place to stay two minutes walk from Green Point Stadium... or maybe during Argus Cycle Tour and Two Oceans....or perhaps just a long holiday near the sea, large shopping complexes and Cape Town's major attractions......then 40 Winks Guesthouse is perfect for you. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline and TripOnline SA so you can book your 40 Winks Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- 40 Winks Guest House Cape Town, South Africa