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“Boutique style hotel, very central and excellent value” 4 of 5 bubbles
Review of Cape Diamond Hotel

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Cape Diamond Hotel
Ranked #81 of 106 Hotels in Cape Town Central
Glasgow, United Kingdom
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Boutique style hotel, very central and excellent value”
4 of 5 bubbles Reviewed 30 November 2011

This is a boutique style hotel in downtown Cape Town, with many city centre sights an easy walk. Room (No1) in need of a freshen up decor wise and beside the lift (couldn't hear it), but clean, functional and excellent value with a superb shower. Staff very helpful and friendly, though bar and restaurant lacking atmosphere. There is a small theatre club downstairs. Self serve cooked breakfast of good quality. Just across the road from the Eastern Food Bazaar - which is worth a visit. The waterfront is a 50 rand taxi (£5) away. Stayed for 5 days in November and thoroughly enjoyed our stay

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Arte1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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236 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
London, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 4 October 2011

The best thing about the Cape Diamond is the staff: from the cleaners to the receptionists they are without exception very friendly, charming and eager to help. I felt very welcomed here in a way that is very unusual with hotels (as opposed to guesthouses).

I booked a 'single' room via otel.com for about £23 a night. The booking had apparently not been received so there was some delay on checking in. Despite its description the room actually had a double bed. The room was quite small and would have been a bit cramped with two people. However, the bed was comfortable; there was a satellite TV, tea and coffee making facilities and a small table. The shower was hot and had good pressure. The room was serviced daily and kept very clean indeed. My room (508) seemed to have two or three external walls so it was a little cold (there was no double glazing); I needed to keep the small electric radiator on constantly. Other rooms would not have this issue, but the plus here was it was located at the opposite side of the building to the lift, so it was quiet and I got a good night's sleep. The rooms on the lower floors are quite dark because the hotel is surrounded by other tall and narrow buildings. There was no safe, though valuables could be left with reception for safe keeping. Despite these niggles, for £23 a night it was good value, particularly since breakfast was included.

There is a bar/restaurant, with a large TV showing sporting events, where meals are served. The breakfast buffet is fine and Western travellers will be satisfied. They serve lunch and dinner, with the lunch buffet being quite reasonable. The coffee is unusually good.

The location, despite some claims on here, is actually quite good. It's certainly not unsafe. You can walk around the streets of central Cape Town in a way you cannot in Johannesburg. There aren't many bars or restaurants in the immediate vicinity, but it is about 10 mins walk to the main 'drag' on Long Street where a lot of bars and restaurants are located and I did this a few times. It is close to the tourist bus routes, about 10 mins from the train station. The cathedral and parliament are just a block down.

The main drawback of this place for me, since I was there on business, was the lack of free wifi and the lack of a desk/chair in the room (there was a small table but only with a stool - not comfortable to use). Wifi was available but at a rather exorbitant cost (I think one hour was R100, something like that). There are internet cafes everywhere in Cape Town - indeed there is one two minutes from the front door, and another on the same street, one block further down, which is even cheaper (and nicer). But that's not very convenient if you're on business and need to use your own laptop. Unlike Johannesburg, where you can find free wifi in many cafes and restaurants, it is rare in Cape Town. Luckily there is a cafe called Kauai one block from the hotel where you can get 100Mb per day after registering for free (turn right out of hotel, take the next right then the next left and you will find it). I had to scour the options myself for this as the hotel staff didn't know anywhere.

In summary, it's a decent, no-frills hotel that is fine for tourists and flashpackers, but lacks the necessary facilities to be convenient for a business trip.

Room Tip: Upper floors have more light; rooms away from the lift are less noisy
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  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank leejones_san
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast, Queensland, Australia
Level Contributor
294 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 705 helpful votes
3 of 5 bubbles Reviewed 22 September 2011

We stayed in this Hotel for 4 nights at the end of an overland camping safari. It is in a centrally located position close to all facilities.
The rooms are a little small but are tastefully decorated and clean. The hot water takes a little while to come through but it is hot with plenty of pressure.
The staff are friendly and helpfull and can organise tours for you. If there are any problems they sort them out straight away.
Breakfast is a buffet in the lobby restaurant with a selection to suit most tastes
We walked eveywhere we wanted to from here and felt completely safe at all times.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank KLG62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George, South Africa
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 9 September 2011

THE ROOM: The rooms are very very small, no air-conditioning, the kettle didn't work, hot water in shower/bath takes FOREVER. The bathroom has no toilet brush. I had a view of a parking lot.

BREAKFAST: The breakfast was standard - nothing fancy

HOTEL: The hotel is situated in a BAD area of Cape Town. Not safe at all. The hotel has no shuttle. The hotel has no parking. The lifts are old and the rooms have no insulation - you hear the lift every time it gets used....

PRICE: The price is not worth the area....

STAFF: The staff were friendly and helpful

Room Tip: I won't recommend this hotel
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  • Stayed September 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KleinKaroo84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cape Town Central hotels

Alice Springs
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 15 August 2011

We stayed here at the end of a camping tour so I thought it would be nice not to have to pitch our tent. Unfortunately the bed was so hard I actually wished I had.
It is very central in the heart of town and the staff helpful and polite but I think it is very over priced for what it offers. We moved to the Rouge on Rose and it was much nicer, had better beds, rooms with cooking facilities and a living room for much less.
Nothing really wrong with this place but think there is a lot better places you can get for the money.

  • Stayed July 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank DesertDweller10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
1 review
2 of 5 bubbles Reviewed 28 July 2011

We stayed in the room pictured on the thumbnail above and were confronted with quite a few problems from the start.
Firstly the key was extremely faulty and we struggled to lock and open the room. I also found showering awkward due to the bath slanting in, I say this because I have a bad knee. The duvet covers clips wouldnt close and its two singles. In short I found the room a little tacky, except for the floor. Its a gem made with antique wood. The location is safe as theres security officers marked at every corner it seems.
Dont be fooled. We noticed many to be a little tipsy if u know what I mean.
But very handy location. The staff are very friendly but the shine wears off after u stay there for as long as we did. (5 nights)
Id avoid ordering a dom pedro from the bar.. Lol. calamity :)

  • Stayed July 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MikePow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 July 2011

This is a city centre hotel, located in a former jewelry factory (hence the name). The hotel has clearly had some fairly comprehensive renovation quite recently - the rooms were fresh and light with an almost 'boutique' feel, the furniture all seemed new, and the reception and bar were quite stylish. There are a few restored traces of the building's former occupation included as part of the decor, including a large diamond safe in one of the corridors, and some classic looking electrical equipment displayed in the stairwells.

Given this is an original building, it's not surprising that the rooms aren't huge for the most part, and neither are the bathrooms - but they were elegantly and thoughtfully laid out and ours (as well as those of others we were travelling with) seemed to work well. We were on the first floor right above the entrance (the one with the curved windows in the photo) but still had a quiet couple of nights. The location is really convenient - it's a couple of streets from the main shopping thoroughfare, a block from the castle, and about four blocks from the main nightlife area, we walked to most of the attractions directly from the hotel.

The staff were without exception very helpful - storing luggage, calling taxis, offering welcome drinks, and all; adding a third night to our stay on a very crackly telephone line from London also worked perfectly. Breakfast was pretty much what you would expect and perfectly decent; we also had a late night dessert in the bar one evening.

The area around the hotel - which is essentially the Government / political district of Cape Town (Parliament is a stone's throw away) - felt safe even late at night (I noticed there was security outside the hotel all night in any case, not that it really seemed necessary). A possible drawback for some is the lack of parking, though there is an entrance to a large multistorey right opposite the hotel. It's worth a short detour to the scarily high roof terrace, with views of Table Mountain - though it was far too windy to use the jacuzzi when we visited!

All in all, a good mid-range hotel, with some character and individuality, in a convenient location - I wouldn't hesitate to recommend it to anyone staying in Cape Town.

Room Tip: The brightest rooms with the best views are the ones that run round the corner (which seem to be mos...
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  • Stayed December 2010, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SwissD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cape Diamond Hotel

Property: Cape Diamond Hotel
Address: Corner of Longmarket And Parliament Street | in the East City near Parliament, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #81 of 106 Hotels in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cape Diamond Hotel 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Cape Town Diamond Hotel
Cape Diamond Hotel Cape Town, South Africa

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