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“An outstanding location with excellent service, food, and accommodations”
Review of Alta Bay

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Alta Bay
Ranked #29 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 20 April 2009

We stayed at Alta Bay for three nights. The hotel staff were extremely helpful both prior to our booking from the States as well as prior to our arrival from safari in Botswana. The staff arranged a rental car, met us at the airport, took us back to the airport and provided excellent suggestions for tourist sites in Cape Town as well as vinyards and restaurants in the wine country.

We would return without any hesitation. Our daughters, ages 25 to 30, also thoroughly enjoyed the hotel.

Food was well prepared, even custome prepared, depending upon selections. Staff were extremely attentive and helpful.

The location was quiet but very comfortable and easily accessible to downtown Capetown by taxi. The area was very, very safe.

  • Stayed: April 2009, travelled as a couple
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2  Thank NJUSA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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223 - 229 of 376 reviews

Reviewed 14 April 2009

My Husband and I stayed at this wonderful hotel in March for 4 nights. There are so many things to say about this place, much of which has already been written in other reviews.. To be honest the only thing you really need to know is this. Alta Bay is a very special place. The setting is gorgeous, the whole feel of the place is stylish and relaxing (it even smells lovely!!) but the best thing by far is the staff. We spent hours before our trip researcing restaurants, reading guide books ,talking to friends to try and decide where to eat , which vineyards to visit, what trips to do. We needn't have bothered. A top tip, save yourself the time and energy and just ask Madre and Robyn to recommend and organise everything. If I could have fitted them in my suitcase I would have brought them home with me..I don't think we could have enjoyed our trip any more than we did. We love this place..

  • Stayed: March 2009, travelled as a couple
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2  Thank JOP40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2009

We stayed at Alta Bay for five nights and enjoyed exceptional service and friendliness from every member of their staff. The team go out of their way to help with bookings and suggestions to help you get the maximum out of your stay in Cape Town.

  • Stayed: March 2009, travelled as a couple
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1  Thank LondonPasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2009

We had a fantastic 8-night-stay at “Alta Bay” and would come back at any time. With its only 6 rooms privacy is guaranteed and managers and staff are very discrete and helpful, but never bothersome.

After a long night flight we were very pleased to be able to move to our room immediately, which by the way was a lovely room with both access to the patio (small, tranquil and never busy) and to a private terrace.

We then, after a rest, had an informal chat with Mardre (one of the managers) about our expectations. Even though we had a lot on the programme (our choice), it never felt too stressful as everything was organized by the hotel with mainly private guides. This was our first stay in SA itself and I must say we felt in very good hands and from sightseeing, shopping, safari, beach, vine tasting and of course dining everything was covered.

We even decided to extend our stay for one more night. Unfortunatley, as of the short notice, our room wasn't available anymore. We got therefore a free upgrade to one of the superior rooms which was even bigger with a fully equipped kitchen, living room and upstairs bedroom.

The hotel itself is a hidden gem on the foot of Table Mountain which feels indeed as a little "oasis" in the middle of Cape Town. From the balcony and the entrance you'll have nice views over the town. It almost feels as you are staying at a friend’s house, but with the service of a 5* hotel. The room was just perfect and always clean. I would definitely recommend the "fountain" room - one of the deluxe rooms in the main complex. The hotel is in a save neighborhood and has a safety guard over night.

All in all we were very pleased with our stay and in particular with:

• friendly staff
• relaxed and private atmosphere
• discrete service
• good breakfast
• fabulous rooms
• deco and interior
• activities offered
• complementary Wi-Fi
• complementary access to one of Cape Town’s Virgin Active gyms (great gym!!!)
• 10min to city centre and beaches

The only negative point was the size of the TV and hardly any foreign channels - you got to get bigger TV's!!! Also a little bit more variety at the breakfast buffet would be good. However, not everybody is bother about the size of a TV on holiday. Definitely worth a stay!!! Enjoy.

  • Stayed: March 2009, travelled as a couple
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1  Thank ChrisLondon59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2009

Spent 5 wonderful days at Alta Bay and wish is could have been longer. There is so much to do and see in Cape Town and it was lovely to come back to this 'calm oasis' - and a nice cup of earl grey tea! The staff were all friendly, helpful and smiley - particularly Robyn, who spent a lot of time with us planning our itinerary and sight-seeing trips to make the most of our time in this captivating part of South Africa. The recommended restaurants were all very good - in particular Ginja for fabulous food and ambience and Salt at Bantry Bay for great food and spectacular scenery. Alta Bay is very stylish and comfortable and provided everything possible for a relaxing holiday. Many thanks to Madre, Robyn, Morris and all for excellent service. We'll be back!

  • Stayed: March 2009, travelled as a couple
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1  Thank Jackson48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2009

We had a great 4 night stay and this hotel, and would definately stay here again. The location is great, it is out of the downtown - but this is perfect as its quiet at night, lovely view, close to table mountain (so you can go at 8am before the queues start and then make it back for breakfast!). At night, you wouldnt want to drive downtown anyway - as you want to drink the fantastic cheap wine and I would be worried about safety and parking), and its a short and cheap (R50) cab ride. The hotel recommends a local taxi company that knows where the hotel is located, so we had no problem. The breakfast were great - best croissants I have had outside of Paris. Chocolate on the pillow at night - delicious! Openbar in the common area at night so you can socialise with other guests should you choose to. Service was great, the managers were very helpful making restaurant reservations etc.We arrived late at night and a plate with sandwichs and snacks was left out for us. Wonderful place - would stay here again should we be so lucky to return to cape town!

  • Stayed: March 2009, travelled as a couple
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1  Thank jessie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2009

I am reluctant to write this as I fully intend to go back, and don't want it to be booked out.....however it deserves to be told.
Alta Bay may be my favourite hotel, not just in Cape Town, simply ever. Not because it is the grandest, coolest, most cuttting edge glitzy urban bolthole, in fact because it is none of those things. It is probably the most relaxing hotel experience I have ever encountered and is a total exercise in how things should be done. The reasons for this bold statement are fairly manifold so some examples.
Service :
-On realising that our flight was landing earlier than normal check in time permitted, they volunteered an early check in, not asked for, just offered.
-On arrival, when I asked where I needed to check in, Morriss one of the managers brushed this off and suggested we take a shower and relax, unpack, then he could check us in later around the pool. Good attitude
-When booking our room, Madre, another of the managers asked if we needed a lunch reservation, and make a suggeston, which was wonderful, So we arrived, showered, swam, got changed and a taxi arrived to take us to a fantastic fish restaurant. Switch brain off, relax and enjoy.
- The following morning Robyn (yes another of the attentive managers) asked how it all went, suggested another restaurant for that evening to see the sunset and enjoy a cocktail and booked it for us, and the taxi, another gem. Thank you.
- Whilst waiting for your taxi enjoy some biltong and a glass of wine from the free bar on the roof terrace.
Decor
Stylish, understated, uncluttered w/o being minimalist. Think rennovated italian manor with contemporary feel. You don't need to dress up , down, just wear what you want. Books to read, pool (albeit small) to get away from the heat and a great area to sit outside.
Location
Close to town, the waterfront, the beaches, with views to Table bay from the roof terrace. Convenient to simply take the cheap and efficient taxis everywhere if you could not be bothered to drive and really wanted to do nothing
Cape Town is a haven for boutique hotels and several have similar offerings, but what really sets this apart for me is seamless, uncloying service. We powered down instantly and let ourselves be guided by their current, helpful and detailed knowledge of the area.
Any downsides?
We are splitting hairs with perfection but it's address seems to confuse cab drivers...so take a map and make sure you point to where it is before a mini tour of the orange district and higgovale
Our room Cliff offered a great view & privacy but (due to the steepness of its location/ terraced nature of the hotel) is below the garage.... So (dilligent) staff sweeping in the morning could disturb you as the walked overhead or on the steps adjacent (easily remedied if they wear soft shoes !)
No food in the evening unless pre arranged but you haven't come to one of the gastro centres of the world to stay in. SO go out and enjoy.
It is NOT ultra luxurious, (but quite so) uber glamorous,( just sufficiently) or dangerously contemporary, that is why it works and is so comfortable, relaxed and enjoyable.
Think that covers it

  • Stayed: March 2009, travelled as a couple
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1  Thank RoSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Alta Bay

Address: 12 Invermark Crescent | Higgovale, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 Romantic Hotel in Cape Town Central
#20 Family Hotel in Cape Town Central
#29 Luxury Hotel in Cape Town Central
#35 Business Hotel in Cape Town Central
Price Range: £92 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alta Bay 4*
Number of rooms: 3
Official Description (provided by the hotel):
Alta Bay, located in Higgovale, the most up-market suburb of the City Bowl, is set high on the slopes of Table Mountain, with beautiful views over Table Bay and the City, yet only 3 km away from most of Cape Town's attractions including the Waterfront, beaches and within walking distance (1 km) of Kloof Street with its many restaurants and coffee shops. Surrounded by a lush native garden, Alta Bay combines understated luxury and urban chic with a laid-back and retreat atmosphere. Alta Bay, previously a 5-star boutique hotel has 5 years ago (Oct 2011) been converted into a 4-star self-catering Guest House with 3 large luxury units. Each unit has a separate entrance, a fully equipped kitchen (or kitchenette), a private outside terrace and offers all the 5-star facilities. This Tuscan house is built on separate levels with a great sense of space and light throughout and is designed in a contemporary style with bespoke furniture handcrafted locally. The Loft (70 m²) and the Bay Suite (42 m²) offer spectacular views of the sea and city while the Garden Room (28 m²) has the benefit of the shaded lush garden. The Loft has a bedroom on the mezzanine floor, a bathroom with bath & shower and a sleeper couch which can accommodate a 3rd adult or 2 children. On arrival, there will be cereals, coffee, tea, bottled water and milk in your room. For guests who want to have breakfast outside, there is a large variety of restaurants and snack bars within walking distance (1 km). We suggest our guests to have their own transport during their stay in Cape Town. Alta Bay is located high on the slopes of Table Mountain. Having their own transport car will give them the flexibility to explore the region. Kloof Street with its' many restaurants is only 1 km away, which is an easy walk downhill. However, to come back is much harder. If driving left is a problem, taxis (including Uber) are easily available. ... more   less 
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Also Known As:
Alta Bay Cape Town, South Africa
Alta Bay Hotel Cape Town

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