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“Awesome Gem in City Centre”
5 of 5 bubbles Review of Fountains Hotel

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Fountains Hotel
Ranked #81 of 106 Hotels in Cape Town Central
Cape Town Central, South Africa
2 reviews
“Awesome Gem in City Centre”
5 of 5 bubbles Reviewed 31 July 2014

Needed a weekend break, and to my delight, what an awesome weekend break. What a fantastic team, the staff were friendly and very helpful. Absolute great location for tourists and business trips alike, close to My Citi bus, trian and Waterfront. Upon arrival, we were greated with a welcome drink served by the friendly staff. Great food from breakfast to dinner. I thoroughly enjoyed my stay at The Fountains Hotel. I will gladly recommend this hotel to family, friends and business associate and will be returning soon.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Edbar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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511 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
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English first
Cape Town Central, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 July 2014

I would like to commend the Fountains Hotel, Cape Town for the friendly staff and their warm reception. From the reception, all the way through the passage and to my room was extremely neat and clean. The room was warm and cosy and inviting with its cleanliness. The hotel is located centrally and within walking distance to the V&A Waterfront. Breakfast was delicious and the staff ever so friendly and ready to give assistance should you require. I would definitely return and recommend it to my friends, colleagues and business associates.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MrsCee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town, South Africa
1 review
4 of 5 bubbles Reviewed 17 July 2014

Had to have a home away from home for a few days and found the Fountains Hotel to be a great venue. Being very critical and fussy, I was very comfortable there. It was clean, staff were very hospitable and friendly and the location is very central for travelers, close to restaurants, trains, buses, tourist attractions. Thank you for a very comfortable stay Fountain's staff, we will definitely be back.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank LucretiaArendse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brackenfell, South Africa
1 review
4 of 5 bubbles Reviewed 1 July 2014

Just want to commend the Fountains Hotel in Cape Town on there extremely friendly staff, this a very neat and tidy hotel situated in the heart of Cape Town, close to all amenities. Will recommend the hotel to all my friends and family.

Stayed June 2014, travelled with friends
Helpful?
Thank dannyboy24vw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 27 June 2014 via mobile

Good clean hotel. Friendly staff, always willing to help and go the extra mile. Very nice bar. Hotel centrally located. Close to all amenities In the CBD. Will definitely return. If you having a drink at the bar ask for George, and if you need anything else ask for the manager Chris.

Stayed June 2014, travelled with friends
Helpful?
Thank Ryan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
5 of 5 bubbles Reviewed 10 June 2014

I really enjoyed my stay, thanks to a very friendly and warm family atmosphere. We were welcomed in the morning on our way to breakfast by a very nice mature lady (sorry forgot her name), reminded me so much of my mom and my two year old had the same impression as he kept taking her hand and wanted to rather spend the day with her :-). Breakfast was warm and very inviting, this is where we met a friendly gentleman called Thys who entertained our busy little guy while we enjoyed our meals. The staff was really helpfull, knowledgeable and friendly, rooms was clean and response time excellent. I will definately recommend the Fountains Hotel for a busy getaway.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CadenG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FountainsGM, General Manager at Fountains Hotel, responded to this review, 12 June 2014
Dear Caden G

Thank you for the time you took to provide us with feedback of your recent stay at the Fountains Hotel.

I am pleased to hear that you have enjoyed your experience with us. We pride ourselves in guest satisfaction and making sure that you leave the Hotel with a memorable experience.

Your kind words will definitely be conveyed to the rest of our team members.

We hope to welcome you back in the near future and that your next stay with us will be even more fantastic than before.

Till next time.

Abe Davids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Cape, South Africa
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 8 June 2014

Although the rooms are rather small, they are very clean with everything one needs. Good quality food and friendly service. Close to the Waterfront and CBD. Please note that the underground parking can be rather costly

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AuroraGirl33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FountainsGM, General Manager at Fountains Hotel, responded to this review, 30 June 2014
Dear Kimmeefiela

I would like to thank you for taking time from your day to comment on your stay with us while visiting Cape Town.

We always try to satisfy all our guest’s needs to the best of our abilities, and from your review it would seem that, although our rooms are ‘rather small’, we were still able to provide you with that cosy home away from home feeling.
Also although it may seem costly we can assure you that our parking fees are on par with other establishments in and around the City Center, but fear not, as with the ever increasing MyCiti bus routes and improving public transport which are just outside our doors you will never be short of transportation if you decide to travel without a vehicle.

I thank your for giving us your patronage and hopefully the next time you visit we will be able to provide an even better experience than before .

Warm regards till next time
Abe Davids
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fountains Hotel

Property: Fountains Hotel
Address: 1 Saint Georges Mall Street | cnr. Heerengracht & Hans Strydom, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#64 Luxury Hotel in Cape Town Central
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fountains Hotel 4*
Number of rooms: 156
Official Description (provided by the hotel):
Located in downtown Cape Town, within walking distance of the city’s many attractions, the Fountains Hotel offers all the services and facilities you would expect from an inner-city hotel. A gym, pool, bar, buffet restaurant with a terrace and the friendliest staff in town, all contribute to make the Fountains Hotel a luxury home away from home. Do make use of our FREE internet of 100MB daily.The City of Cape Town boasts a wide range of attractions. These include three World Heritage Sites, a diverse mix of cultural, historical and heritage sites, outdoor and leisure activities, entertainment, nature and environment, and of course, luxury wining and dining.But when all the exploration, sight-seeing and shopping have worn you out, the Fountains Hotel will accept you with open arms. The reception at the hotel is a welcoming space, furnished with couches to create a relaxation area. Those who would like to keep an eye on the work side of things, can turn to the hotel’sbusiness centre.Friendly and knowledgeable staff offer a full concierge service and can refer guests to the tourism centre, which is also located in the lobby. This centre is equipped with flyers and information about all the popular tours and destinations in and around Cape Town. The multi-lingual staff can also help with any bookings that need to be made.The Fountains Hotel is a secure establishment. We have qualified staff and a security station at each entry point of the hotel to ensure that our guests remain safe. Three levels of underground parking provide secure parking for our guests.24-hour room service is also available ... more   less 
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Also Known As:
Fountains Hotel Cape Town, South Africa
Fountains Cape Town

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